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50 Commits

Author SHA1 Message Date
Shivam Mishra
64283b35a5 refactor: Use processed message content for slack (#9349) 2024-05-06 16:31:20 +05:30
Sojan Jose
5c9acfb4e9 chore: Handle duplicate Webhooks from slack (#9187) 
* chore: Handle duplicate Webhooks from slack

* chore: fixes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-04 17:00:45 +05:30
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921) 
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
 2024-02-21 18:51:00 +05:30
Muhsin Keloth
64138ef220 chore: Rescue Slack::Web::Api::Errors::NotInChannel error (#8670) 
The primary cause of this issue is when Chatwoot sends a message to a channel that has either been deleted or is unauthorized. So, we will prompt reauthorization when this error occurs.

Fixes https://linear.app/chatwoot/issue/CW-2930/slackwebapierrorsnotinchannel-not-in-channel
 2024-01-09 14:30:17 -08:00
Muhsin Keloth
5f503b1a57 feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Muhsin Keloth
7438f3b157 fix: Rescue slack ChannelNotFound error (#8196) 2023-10-25 13:53:30 +05:30
Muhsin Keloth
26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Muhsin Keloth
cbbe939662 fix: Set avatar for users(agent/contact) in slack channels (#7960) 2023-09-26 09:38:14 +05:30
Muhsin Keloth
0dd5104acb chore: Move slack message concern to the helper (#7912) 2023-09-19 11:09:23 +05:30
Muhsin Keloth
4fa299ff15 chore: Disable archived channels from the slack integration (#7904) 2023-09-12 22:21:50 +05:30
Muhsin Keloth
ce4cfee8bd fix: Attachment sent from slack doesn't reach to chatwoot (#7852) 2023-09-05 17:23:58 +05:30
Pranav Raj S
3dd3b7b3aa fix: Rescue InvalidAuth and mark integration as inactive (#7797) 2023-08-24 17:02:24 +05:30
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Muhsin Keloth
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-08-11 14:19:49 +05:30
Pranav Raj S
04287a0924 fix: Rename channel_list to channels to avoid "no implicit conversion of nil" exception (#7700) 2023-08-09 16:11:51 -07:00
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Tejaswini Chile
44f73e044a slack with template message link (#6811) 2023-04-03 11:32:37 +05:30
Pranav Raj S
ebc144683a chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Pranav Raj S
d672aa357b chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Pranav Raj S
38587b3aa1 fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Jordan Brough
59b31615ed chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Yemin Sajid
7f48cffeb3 feat: Support case insensitive tags for Slack note prefix (#5123) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Tejaswini Chile
f64cf85ab2 Fix: sentry issue for slack incoming files check (#4656) 
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
 2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
c9a8796a36 chore: Sentry Issue fixes (#4618) 
Address the following sentry issues

fixes: #4616, #4617
 2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267 chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292 Chore: Provide fixed attachment URLs for Channels (#4507) 
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
 2022-04-20 22:42:13 +05:30
Vishnu Narayanan
8155024b6a feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Tejaswini Chile
000c7603d6 feat/3247 Escape html tags from the slack messages (#3306) 2021-11-01 12:08:10 +05:30
Tejaswini Chile
b1b0268705 feat: Support sending and receiving attachments in Slack Integration (#3022) 
- Process incoming slack attachments
- Send attachments from chatwoot to slack
 2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87 chore: Sidebar icons for new inboxes (#3016) 
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
 2021-09-15 18:12:56 +05:30
Pranav Raj S
5726447e47 fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Sojan Jose
d5215fea93 feat: APIs for Integration Hooks (#2250) 
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
 2021-05-17 10:32:59 +05:30
Muyi
da94e65d20 fixed slack channel builder so that the channel list can have more th… (#1725) 
fixed slack channel builder so that the channel list can have more than 100 elements

Co-authored-by: xinruiyang <xinruiyang@deepmap.ai>
 2021-02-10 20:22:06 +05:30
Pranav Raj S
88c4b63eec chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
eb2ded6f65 feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
2babfd6148 fix: Add a check for thread_ts (#1389) 
- If no thread timestamp is available, ignore the message
- Add specs to cover the case
 2020-11-09 22:01:57 +05:30
Abhishek
ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Sojan Jose
afc062537c chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Pranav Raj S
d18c8fc08a chore: Add message_echo listener for Facebook (#1192) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-09-04 19:13:47 +05:30
Sojan Jose
85ae6d92b9 feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Sojan Jose
1ef8d03e18 Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Subin T P
ed1c871633 Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30