Commit Graph

297 Commits

Author SHA1 Message Date
Muhsin Keloth
6571baf211 fix: Delete attachments when removing them from Instagram in real-time (#9996) 2024-08-21 20:10:31 +05:30
Clairton Rodrigo Heinzen
96f4f50d2d feat: Add the ability to un-assign teams using automation (#9668)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-06-26 12:40:36 -07:00
Pranav
f7f687ce53 fix: Update notification payload (#9666)
- Fix notification payload to avoid argument error.
2024-06-21 17:28:48 -07:00
Pranav
ee2844877c fix: Add catch for additional webpush errors (#9662)
Webpush gem throws errors such as `WebPush::ExpiredSubscription`,
`WebPush::InvalidSubscription`, `WebPush::Unauthorized`. We handled only
ExpiredSubscription.

If the SDK threw any other errors, it would pause sending the
notification to all other devices for that user. This change would
update the logic to remove the expired subscription and handle the rest
of the errors gracefully.

Fixes
https://linear.app/chatwoot/issue/CW-3399/webpushinvalidsubscription-host-fcmgoogleapiscom-nethttpnotfound-404
2024-06-21 14:58:36 -07:00
Muhsin Keloth
9046730206 feat: FCM HTTP v1 API changes (#9629)
Fixes https://linear.app/chatwoot/issue/CW-3210/legacy-firebase-changes
2024-06-18 10:38:06 +05:30
Shivam Mishra
650fee58a6 feat: add Google Email fetch and OAuth token refresh service (#9603)
This PR adds the following changes

1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails


## Preview

#### Incoming emails

![CleanShot 2024-06-06 at 17 17
22@2x](https://github.com/chatwoot/chatwoot/assets/18097732/9d7d70d1-68e3-4c16-b1ca-e5a2e6f890e8)

#### Outgoing email

![CleanShot 2024-06-06 at 17 18
05@2x](https://github.com/chatwoot/chatwoot/assets/18097732/1b4abf0e-e311-493e-bdc8-386886afbb25)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-11 14:22:03 +05:30
Ikko Eltociear Ashimine
49c3d376de chore: Update typo in inbox_round_robin_service (#9590)
- update the typo in  inbox_round_robin_service
2024-06-06 18:49:53 -07:00
Shivam Mishra
f6650b5025 feat: move Azure config to installation_config (#9481)
This PR has the following changes

1. Add `AZURE_APP_ID` and `AZURE_APP_SECRET` to installation config
2. Add Microsoft config to `super_admin/features.yml`
3. Replace usage of `ENV.fetch` with `GlobalConfigService.load` for
fetch App ID and Secret
2024-05-20 11:52:42 +05:30
Shivam Mishra
2ef767d60f feat: exporting contacts takes the filters into account (#9347)
- This PR allows contacts to be exported using the current filter in CRM view

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-05-07 20:18:36 -07:00
Sojan Jose
ac93af6028 feat: Support document file uploads on telegram channel (#9266) 2024-05-02 14:05:14 -07:00
Pranav
77db0d0701 feat: Add configurable interval for IMAP sync (#9302) 2024-04-25 18:58:20 -07:00
Pranav
e8fe3c7c05 fix: Terminate IMAP connection after the job is complete (#9225) 2024-04-11 15:47:43 -07:00
Shivam Mishra
9a1c54a82d feat: disable automation rules if condition fails multiple times (#9017)
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-28 13:14:16 +05:30
Pranav
f78f278e2f fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Sivin Varghese
476077ab84 fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-14 22:53:43 -07:00
Muhsin Keloth
586552013e feat: Update the contact_type when creating or updating the contact (#9107)
* feat: Update location and country code when the contact create/update

* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments

* feat: Update the contact_type when the contact created/updated

* chore: add more specs

* chore: code cleanups

* chore: code cleanups

* Update contact_spec.rb

* Update inbox.rb

* Update sync_attributes_spec.rb

* chore: build fixes

* chore: check visitor type before update

* chore: review fixes
2024-03-15 10:55:40 +05:30
Muhsin Keloth
ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921)
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
2024-02-21 18:51:00 +05:30
Vishnu Narayanan
23230e0143 feat: sla-7 ensure applied_sla uniqueness (#8938)
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 21:59:49 +05:30
Pranav Raj S
eb379e1849 fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
Vishnu Narayanan
b8047f0912 feat: sla-2 add automation backend support for SLA (#8775)
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 15:42:12 +05:30
Pranav Raj S
ee3f734b7b chore: Refactor RefreshOauthTokenService to improve readability (#8820)
- Added a trait called microsoft_email for the Channel::Email factory.
- Rewrote the logic to make it simple to understand
- Rewrote the specs for readability
2024-01-31 12:24:12 +04:00
Muhsin Keloth
ef50edb9e2 feat: Standardise the external channel user id and user name (#8802)
* feat: Standardize the external channel id and user name

* chore: add specs

* chore: add name space `social`
2024-01-29 16:57:10 +05:30
Shivam Mishra
082793290a feat: allow multiple files for FB and Insta [CW-3019] (#8783)
* feat: allow multiple messages

* fix: typo

* feat: send content and attachments both

* refactor: message sequence

* test: multiple attachments for instagram

* test: multiple attachments on facebook
2024-01-28 13:20:54 +05:30
Pranav Raj S
b7c9f779ad fix: Avoid processing reactions, ephemeral, request_welcome or unsupported messages (#8780)
Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message.

Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event.

Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly
Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly
2024-01-25 11:40:18 +04:00
Muhsin Keloth
682a2aea1c chore: Handle twillio Down::ClientError (#8757)
Fixes: https://linear.app/chatwoot/issue/CW-2992/downclienterror-400-bad-request-downclienterror
2024-01-22 15:33:26 +04:00
Shivam Mishra
1dc66db516 fix: SQL error when rules with missing attributes is triggered (#8673) 2024-01-22 16:09:34 +05:30
Shivam Mishra
8b7f10fe61 feat: log errors on automation filter (#8702)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-01-16 16:13:57 +05:30
Muhsin Keloth
52a5a59ddb fix: Handle error if the Twillio attachment download fails to download (#8705) 2024-01-15 19:13:44 +05:30
Vishnu Narayanan
e7e14f01e4 fix: undefined method 'zero?' for nil:NilClass (#8689) 2024-01-15 15:07:36 +05:30
Muhsin Keloth
7d6085cefd fix: Log twillio attachment error (#8703) 2024-01-15 12:46:58 +05:30
Muhsin Keloth
d305c5fd0f fix: Check the file attachment URL exists before downloading attachments in Telegram. (#8679)
In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead.

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-11 17:25:46 -08:00
Muhsin Keloth
1577288843 fix: Twilo attachment download fallback to the step where authorization headers are not passed. (#8681)
In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so.  If the authenticated attachment download call fails, add another call to download the attachment without authentication.
2024-01-11 17:23:31 -08:00
Pranav Raj S
a2ebf92932 fix: Fix the issue "Undefined method `inbox' for Instagram::MessageText" (#8582) 2023-12-19 08:43:43 +05:30
Shivam Mishra
1ab3966b75 fix: @inbox usage in logs (#8578) 2023-12-18 19:30:41 +05:30
Shivam Mishra
ae649a5b3f refactor: add better logs to Instagram::MessageText (#8538) 2023-12-14 14:03:40 +05:30
Pranav Raj S
8c9a351c84 feat: Add support for ascending and descending options in sort (#8542) 2023-12-12 17:15:48 -08:00
Muhsin Keloth
db9a32a4c0 feat: Add sticker support in Line channel (#8488) 2023-12-10 20:45:44 -08:00
Muhsin Keloth
6b0d1d77d3 fix: Email notifications (#8502) 2023-12-06 15:50:23 +05:30
Muhsin Keloth
76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
fdc1123b18 feat: Add support for attachments(image and video) in LINE channel (#8425) 2023-12-01 07:23:35 +05:30
Muhsin Keloth
3ae64822e1 chore: Enforce HTTP Basic Authentication for Twilio medias. (#8396) 2023-11-27 13:24:53 +05:30
Sojan Jose
a023eabf59 chore: Add logging for facebook errors (#8360)
- Add logging for Facebook errors
2023-11-15 14:56:21 -08:00
Muhsin Keloth
af7631d9f1 chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Muhsin Keloth
16c36a78f0 chore: Remove sentry exceptions for the message status failed errors (#8285)
- Remove sending exceptions to Sentry after capturing the message failed errors.
2023-11-02 12:00:22 -07:00
Muhsin Keloth
68b8d721a7 fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Muhsin Keloth
29f18c7f18 fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805 feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Muhsin Keloth
24fbab94c3 chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217)
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
2023-10-27 15:21:39 -07:00