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66 Commits

Author SHA1 Message Date
Tejaswini Chile
a397f01692 fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Sojan Jose
8ea0660862 chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Tejaswini Chile
efceaec950 fix: Activity message generation for team assignemnt automation (#5846) 2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7 feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
smartdev58
b50890d1b5 chore: Update data format for platform API feature management (#5718) 
Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. 

fixes: #5717
 2022-11-07 17:49:45 -08:00
Sojan Jose
2ecb2ca0f0 feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Sojan Jose
6a6a37a67b chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Tejaswini Chile
b86638faac fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
ffd102cdfe Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Pranav Raj S
1bb0371c1d feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Sojan Jose
ab05dd9b9b chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Fayaz Ahmed
c674393c02 feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Sojan Jose
823c0ab6a7 chore: Use Round Robin service for team assignment (#4237) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-28 14:38:07 +05:30
Sojan Jose
f8c46341f6 chore: Disable invalid contact resolved activity messages (#4253) 
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
 2022-03-23 16:08:42 +05:30
Sojan Jose
467f3b9191 chore: Disable fetching new emails after mailbox error (#4176) 
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
 2022-03-22 12:14:17 +05:30
Aswin Dev P.S
c4837cd7ac feat: End conversation from widget (#3660) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-15 22:07:30 +05:30
Sojan Jose
4260441f8c Chore: clean up Reporting Events (#4044) 
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
 2022-02-28 18:16:12 +05:30
Aswin Dev P.S
e348db1e37 Fix: add option to choose 24 hour working slot (#4018) 
* Add option to choose 24 hour working slot

* fix spec

* add check to update open hour and close hour for open all day

* update 24 hour working slot change in widget side

* add validation to check open_all_day and closed_all_day true at the same time
 2022-02-22 01:28:49 -08:00
Shivam Chahar
8e6d8e7654 fix: Validate avatar only when it has changed (#3849) 2022-01-26 16:01:41 -08:00
Sojan Jose
34e8ad9dc5 feat: Unify user and super admin credentials (#3830) 
Fixes: #3061, #3489
 2022-01-25 16:58:49 -08:00
Sojan Jose
290196d43b chore: Clean up assignment logic (#3763) 2022-01-13 21:38:10 -08:00
Tejaswini Chile
a0884310f4 feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
009abc1948 chore: API improvements (#3637) 
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
 2021-12-21 22:48:01 +05:30
Shivam Chahar
a4ee8ee239 Chore: Improve conversation auto resolution (#3405) 
Fixes: #1583
 2021-11-27 09:26:18 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop 
# Conflicts:
#	db/schema.rb
 2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7 chore: Migrate PubSub Token to contact inbox (#3434) 
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-11-22 23:32:17 +05:30
Akhil G Krishnan
b81a9f2010 Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Sojan Jose
d78cb67a2a chore: Fix conversation status in webhooks (#3364) 
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
 2021-11-12 16:17:59 +05:30
Sojan Jose
c54aae21ff chore: Move agent availability to Account level (#3074) 
- Move agent availability to the account level
 2021-10-07 13:21:46 +05:30
Sojan Jose
0a38632f14 feat: Line Channel (#2904) 
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
 2021-09-11 01:31:17 +05:30
Sojan Jose
6fdd4a2996 chore: Security Improvements to the API (#2893) 
- Devise auth tokens are reset on password update
- Avatar attachment file type is limited to jpeg,gif and png
- Avatar attachment file size is limited to 15 mb
- Widget Message attachments are limited to types ['image/png', 'image/jpeg', 'image/gif', 'image/bmp', 'image/tiff', 'application/pdf', 'audio/mpeg', 'video/mp4', 'audio/ogg', 'text/csv']
- Widget Message attachments are limited to 40Mb size limit.
 2021-09-01 15:08:05 +05:30
Muhsin Keloth
6515b69560 feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Sojan Jose
ab54d9c629 chore: Upgrade rails and ruby versions (#2400) 
ruby version: 3.0.2
rails version: 6.1.4
 2021-08-03 20:11:52 +05:30
Sojan Jose
e46aa1aa64 chore: Mark Facebook accounts for reconnection (#2405) 
fixes: #2037
 2021-08-01 18:15:39 +05:30
Vishnu Narayanan
223385d134 fix: Specify external db with non-standard port (#2711) 
POSTGRES_PORT was not taking effect if provided separately
instead of using DATABASE_URL. This adds support for using
databases running on non-standard ports.

#1145
#1147

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-07-28 19:36:51 +05:30
Sojan Jose
1bf7227843 chore: Fix emails being sent with the wrong translations (#2236) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-08 22:45:01 +05:30
Sivin Varghese
67ce6f5704 feat: Add regex validation on form message inputs (#2317) 
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2021-06-08 16:32:01 +05:30
Nithin David Thomas
1d2e1a2823 Feat: business hours settings page (#1812) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-03-13 11:42:51 +05:30
Sojan Jose
42e83de5b0 feat: Activity messages for team assignments (#1893) 
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
 2021-03-12 15:13:58 +05:30
Sojan Jose
0e721653e5 feat: Business hour Inbox APIs (#1821) 
* feat: Business hour Inbox APIs
 2021-02-23 12:11:15 +05:30
freddii
229fcc18b7 chore: fixed typos in code comments (#1701) 2021-01-28 10:39:37 +05:30
Pranav Raj S
a2d6fa0f74 feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Sojan Jose
a988724c91 feat: Authenticate by SSO tokens (#1439) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-25 13:59:38 +05:30
Sojan Jose
563da0e052 feat: Use gravatar URL for contacts and users if no image available (#1407) 2020-11-13 19:56:30 +05:30
Adam Zysko
65ed4c78a4 feat: Business hours 
Data models and APIs for business hours

ref: #234
 2020-11-01 00:14:33 +05:30
Abhishek
ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Sojan Jose
b862817b29 feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Sony Mathew
f9b0427751 feat: email channel backend (#140) (#1255) 
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
 2020-09-21 22:44:22 +05:30
Sojan Jose
ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30