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237 Commits

Author SHA1 Message Date
Pranav Raj S
8c9a351c84 feat: Add support for ascending and descending options in sort (#8542) 2023-12-12 17:15:48 -08:00
Pranav Raj S
d28f512de4 fix: Update the label name to use .strip to avoid unnecessary whitespace characters (#8541) 
- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
 2023-12-12 15:04:29 -08:00
Pranav Raj S
890515edfd feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Muhsin Keloth
b1a68759cf feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
Muhsin Keloth
db33b7d1dc feat: Clear all previous notifications if a new notification is added to a conversation (#8490) 2023-12-06 14:03:43 +05:30
Muhsin Keloth
76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
aad18e1ca4 feat: Add notification_deleted action cable event (#8431) 2023-12-01 23:06:22 +05:30
Sojan Jose
8c67ea56e7 chore: Campaign conversations should be created in open state (#8209) 
- Ensure that conversations originating from campaigns are created in the open state.
 2023-10-25 13:03:08 -07:00
Muhsin Keloth
54bc4c23df fix: Telegram model specs (#8207) 2023-10-26 00:14:09 +05:30
Muhsin Keloth
4a89bab23a feat: Handle Telegram send message/attachments errors (#8173) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-25 08:36:31 -07:00
Shivam Mishra
b9694a0818 feat: support reply to for Telegram (#8105) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-20 13:14:20 +05:30
Shivam Mishra
9018ec9678 test: reset Current.user after spec (#8123) 2023-10-17 18:06:54 +05:30
Shivam Mishra
62d8ec7edb feat: support reply to for incoming messages on facebook (#8076) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-13 16:33:50 +05:30
Muhsin Keloth
0bc20873f6 feat: Add delivery status for Twilio Channel (#8082) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-11 21:17:46 +05:30
Sojan Jose
6a73953003 chore: Add delay before running dataimport job (#8039) 
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
 2023-10-03 22:18:57 -07:00
Pranav Raj S
fd633e1613 feat: Add inbox webhook events (#8006) 
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
 2023-09-28 15:28:10 -07:00
Pranav Raj S
29e8e41443 fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Sojan Jose
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
4baa4363f4 fix: Update unread_count being 0 if agent has not seen the conversation (#7690) 2023-08-07 18:50:31 -07:00
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Sojan Jose
40830046e8 feat: Audit Logs for Account User Changes (#7405) 
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-28 22:42:06 +05:30
Pranav Raj S
93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Sojan Jose
595e6e79f0 chore: Add sla policy association to conversation (#7360) 
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
 2023-06-21 14:48:50 +05:30
Tejaswini Chile
1ee6a8fe90 chore: Add validation for processed content field (#7306) 
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
 2023-06-14 18:28:42 +05:30
Tejaswini Chile
879a244f93 fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Sojan Jose
d03924b846 feat: Enable sending template messages in webhooks (#7252) 
fixes: https://github.com/chatwoot/chatwoot/issues/5291
 2023-06-05 20:27:28 +05:30
Sojan Jose
d93a8d05bc chore: Increase character limit for external url fields (#7230) 
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
 2023-05-31 19:17:24 +05:30
Shivam Mishra
f1a77ba934 feat: allow superadmins to reset cache keys for IndexedDB (#7180) 
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-29 23:05:17 +05:30
Sojan Jose
afc97faa8b chore: Rotate pubsub token on password change (#7194) 
Fixes: https://linear.app/chatwoot/issue/CW-1350/
 2023-05-27 13:24:31 +05:30
Muhsin Keloth
2c85098698 fix: Mentions in assigned/participation notification(#7185) 2023-05-25 18:18:56 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Sojan Jose
ca85d4e1c6 fix: External url validation in attachment (#7082) 
fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long
 2023-05-15 20:33:58 +05:30
Sojan Jose
385eab6b96 chore: Add max length validation to text fields (#7073) 
Introduces a default max length validation for all string and text fields to prevent processing large payloads.
 2023-05-12 22:12:21 +05:30
Tejaswini Chile
847d7ea082 feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Shivam Mishra
d95283f5c2 feat: improvements to priority (#6981) 
* fix: colors for urgent icon

* feat: trigger updated event on priority change

* fix: specs
 2023-04-25 22:28:19 +05:30
Shivam Mishra
5600b518ac fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432 feat: sort conversation on priority (#6943) 
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-25 09:47:47 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Pranav Raj S
e877b01e00 fix: Invalidate cache if any of the related objects change (#6860) 
* fix: Invalidate cache if any of the related objects change

* Add specs:

* Update context

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-04-10 15:47:13 +05:30
Tejaswini Chile
6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Sojan Jose
7e3a4d2c20 fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Chamath K.B. Attanayaka
6002394fcf feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Tejaswini Chile
54a809ea54 fix: Case insensitive email match (#6760) 
Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-28 15:23:41 +05:30
Shivam Mishra
4c10845acd fix: [CW-44] don't count private message as first reply (#6707) 
* fix: don't count private message as first reply

* fix: update first_human_response_logic

* refactor: separate valid_first_reply method

* test: valid first reply

* feat: add check for automation rule

* test: update step that creates data

* fix: add boundary condition in case first_reply_created_at is not present

* test: fix report builder

* refactor: conditions

* test: remove second message condition
 2023-03-27 21:23:37 +05:30
Muhsin Keloth
5b7bed9640 chore: Auto capitalize the name field while sending the canned response/variables (#6758) 
* capitalize name before sending the message

* Fix specs

* Code cleanups
 2023-03-27 18:49:48 +05:30
Tejaswini Chile
ce807d3251 fix: Condition based backend validation (#6554) 2023-02-27 20:22:07 +05:30