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674 Commits

Author SHA1 Message Date
Sivin Varghese
6d4551bca2 feat: Update the design for SLA policy management pages (#9136) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-22 14:39:09 -07:00
Sivin Varghese
c51492c674 feat: SLA List Item component (#9135) 
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 19:30:11 +05:30
Sivin Varghese
44956176a1 feat: Add SLA header component (#9129) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-20 21:04:44 -07:00
Sojan Jose
1303469087 feat: Ability filter blocked contacts (#9048) 
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
 2024-03-20 18:11:50 +05:30
Vishnu Narayanan
29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108) 
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
 2024-03-15 12:21:32 +05:30
Sojan Jose
89d0b2cb6e feat: Add the bot performance reports UI (#9036) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-14 23:04:14 -07:00
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin Varghese
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Chatwoot Bot
56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Pranav
b4d37fa16b fix: Update help center styles, fix routing issues (#9061) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-04 09:57:14 -08:00
Sojan Jose
881d4bf644 feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sojan Jose
cb8f6f1a39 fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
Vishnu Narayanan
9f905ce2e6 feat: Update the input for the SLA threshold selection (#8974) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 23:00:24 -08:00
Chatwoot Bot
a5e9cd94e1 chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Vishnu Narayanan
cc47ccaa2c feat(ee): Add SLA management UI (#8777) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 23:03:22 -08:00
Liam
5d9fb55370 feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30
Sivin Varghese
53927b5a72 chore: Inbox view improvements (#8866) 
* chore: Inbox view improvements

* chore: Review fix

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-07 13:14:58 +05:30
Sivin Varghese
9e0468cd73 feat: Inbox header actions (Snooze/Delete) (#8858) 
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-06 08:54:15 +05:30
Sivin Varghese
45e630fc60 feat: Inbox list display menu (#8847) 
* feat: Inbox list display menu

* chore: Fix alignment
 2024-02-04 10:23:16 +05:30
Shivam Mishra
0c35a77d4b feat: Show a confirmation banner if the email is not verified (#8808) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-02 12:31:29 -08:00
Sivin Varghese
85043e7d88 feat: Inbox page view (#8841) 2024-02-02 12:45:07 +05:30
Sivin Varghese
74e5e2163a feat: Inbox options dropdown menu (#8836) 2024-02-01 15:17:24 +05:30
Sivin Varghese
9464d4d647 feat: Inbox card context menu component (#8815) 
* feat: Inbox item context menu component

* chore: Minor fix

* chore: Minor height fix

* fix: Conflict

* minor fix

* chore: Fix conflicts

* chore:  Minor fix

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-01 14:56:15 +05:30
Muhsin Keloth
b7a7e5a0d3 feat: Inbox list API integration (#8825) 
* feat: Inbox view

* feat: Bind real values

* chore: code cleanup

* feat: add observer

* fix: Inbox icon

* chore: more code cleanup

* chore: Replace conversation id

* chore: Minor fix

* chore: Hide from side bar

* chore: Fix eslint

* chore: Minor fix

* fix: dark mode color

* chore: Minor fix

* feat: Add description for each notification types

* chore: remove commented code

* Update InboxList.vue

* Update InboxView.vue

* chore: fix specs

* fix: specs

* Update InboxView.vue

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-01 12:10:58 +05:30
Muhsin Keloth
f2115b15f7 feat: Add inbox view page (#8814) 
* feat: Add inbox view page

* Update accounts.js

* Update index.js
 2024-01-30 13:55:20 +05:30
Surabhi Suman
4b40c61201 feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Sivin Varghese
d0cd1c8887 fix: Help center articles not accessible after authoring agent is deleted (#8756) 2024-01-23 14:06:51 +05:30
Sojan Jose
381fda270a chore: Fix typo in Inbox Management copy (#8750) 
- Fixes the typo in Inbox Management copy -> vistors to visitors
 2024-01-22 13:07:36 +04:00
Chatwoot Bot
900c2de89a chore: Update translations (#8717) 2024-01-19 14:32:27 +04:00
Chatwoot Bot
e467d15f2c chore: Update translations (#8544) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-01-16 13:49:38 +04:00
Shivam Mishra
50b2ca014e feat: UI for unsupported message (#8660) 
Display an unsupported message in UI when handling unsupported messages from channels like facebook, Instagram etc.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-01-09 21:53:58 -08:00
Nithin David Thomas
f48e014694 feat: Updates the design of the network connection warning snack bar (#8509) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-12-21 14:16:21 -08:00
Nithin David Thomas
206433db32 feat: Adds dropdown to switch locales from articles list page (#8402) 2023-12-21 13:16:59 -08:00
Muhsin Keloth
60a312ace5 feat: Advanced conversation sort options (#8532) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-12-12 19:59:31 -08:00
Nithin David Thomas
0af27a2387 feat: Adds support for logo in portal settings page [CW-2585] (#8354) 2023-11-17 19:58:27 -08:00
Gabriel Quina
4cb981d81b fix: Semantics across portuguese translations (#8291) 2023-11-08 10:42:57 +05:30
Emanuel
b579ff832e chore: Update the case in the translation files (#8298) 2023-11-06 08:01:54 -08:00
Nithin David Thomas
39d0748a5b feat: Lets users insert connected portal article into replies [CW-2282] (#8117) 
- Lets users insert connected portal articles into replies

https://linear.app/chatwoot/issue/CW-2282/list-all-the-top-articles-from-the-connected-help-center
https://linear.app/chatwoot/issue/CW-1453/container-view-for-showing-search-input-and-result-items
 2023-11-04 02:57:25 -07:00
Chatwoot Bot
e8f4ac632f chore: Update translations (#8255) 2023-11-01 15:13:32 -07:00
Shivam Mishra
dd05482cb0 chore: update UI copy (#8229) 
Co-authored-by: Hricha Shandily <hrichashandily@gmail.com>
 2023-10-27 16:05:42 +05:30
Chatwoot Bot
483d55df91 chore: Update translations (#8161) 2023-10-25 19:20:30 -07:00
Sivin Varghese
35a9acf099 feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Chatwoot Bot
3b0788c3be chore: Update translations (#8024) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-10-16 19:55:25 -07:00
Shivam Mishra
7ffa669c5c feat: Implement message bubble reply to (#8068) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-11 22:04:12 +05:30
Shivam Mishra
cbae95422d feat: Implement reply to for reply editor (#8063) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-10 19:13:12 +05:30
Shivam Mishra
081c845c56 chore: Remove twitter actions (#8079) 2023-10-10 16:48:58 +05:30
Sivin Varghese
759a66dd21 feat: Add the ability to send attachment in new conversation (#7913) 2023-10-10 09:34:36 +05:30
Sivin Varghese
b6ba0f343e feat: Reverse the contact merge (#8057) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-10 08:20:48 +05:30
Shivam Mishra
1b63adfb2e feat: add option for reply to in context menu (#8043) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-05 20:01:20 +05:30