Commit Graph

18 Commits

Author SHA1 Message Date
Shivam Mishra
c88792f4a3 feat: add Conversation traffic heatmap (#6508)
* feat: add heatmap component

* feat: add heatmap component

* feat: add dummy heatmap

* refactor: compact tiles

* feat: allow hour

* feat: wire up heatmap query

* feat: allow arbritrary number of weeks

* feat: update position of the widget

* chore: update heatmap title

* refactor: move traffic heatmap to overview

* chore: add comment for perf

* feat: add reconcile logic for heatmap fetching

Fetching the data for the last 6 days all the time is wasteful
So we fetch only the data for today and reconcile it with the data we already have

* refactor: re-org code for new utils

* feat: add translations

* feat: translate days of the week

* chore: update chatwoot utils

* feat: add markers to heatmap

* refactor: update class names

* refactor: move flatten as a separate method

* test: Heatmap Helpers

* chore: add comments

* refactor: method naming

* refactor: use heatmap-level mixin

* refactor: cleanup css

* chore: remove log

* refactor: reports.js to use object instead of separate params

* refactor: report store to use new API design

* refactor: rename HeatmapHelper -> ReportsDataHelper

* refactor: separate clampDataBetweenTimeline

* feat: add tests

* fix: group by hour

* feat: add scroll for smaller screens

* refactor: add base data to reconcile with

* fix: tests

* fix: overflow only on smaller screens

* feat: translate tooltip

* refactor: simplify reconcile

* chore: add docs

* chore: remoev heatmap from account report

* feat: let Heatmap handle loading state

* chore: Apply suggestions from code review

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* feat: update css

* refactor: color assignment to range

* feat: add short circuit

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/Heatmap.vue

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-07 09:01:58 +05:30
Fayaz Ahmed
263b8240d3 fix: Add a fix for minor UI / a11y issues (#4905) 2022-06-24 23:12:53 +05:30
Pranav Raj S
47f04ee3fe chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Aswin Dev P.S
1bf2da180b fix: Update agent metrics query to show data from current account (#4557)
* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Aswin Dev P.S
676796ddc7 feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Aswin Dev P.S
c64e2e3bc5 chore: Report improvements (#4392)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-11 20:57:22 +05:30
Aswin Dev P.S
d5536d65f7 feat: Consider business hours while generating the reports (#4330)
* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S
0ba6e772a4 feat: Display how many conversations are considered for the metric calculation (#4273)
* feat: Display how many conversations are considered for the metric calculation
2022-03-28 00:38:23 -07:00
Aswin Dev P.S
b94e67f5d7 feat: Add agents filter in CSAT reports (#4106)
* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Aswin Dev P.S
e6f8895c1b feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Fayaz Ahmed
1c6a539c0a feat: Add Reports for teams (#3116)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-06 23:53:51 +05:30
Fayaz Ahmed
a1563917ba feat - Add filter for reports by agent, label and inboxes (#3084)
* Adds filter for agents, labels and inboxes

* Added Inboxes Reports Feature

* Fixed populating of filter dropdown issue

* If applied, fixes code climate style-lint warnings

* Fixes codeclimate warnings

* if applied, Refactors sidebar file to fix codclimate warnings

* if applied, fixes the download reports button for filtered report-data

* If applied, replaces native img tag with thumbnail component

* If applied, replaces hardcoded color string with variable

* If applied, adds a11y labels to multiselect dropdowns

* If applied, Renames reports methods to generic names

* If applied, Adds test cases for Labels and Inboxes

* If applied, write a test spec for fileDownload helper

* if applied, Moves fileDownload method to a utils folder

* If applied, Fixes the report file name type

* Test Spec for Reports Store module

* Fix specs - add restoreAllMocks

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-09-30 13:13:45 +05:30
Pranav Raj S
cb44eb2964 feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Sivin Varghese
f9b55944ad feat: Adds custom date range component for reports (#2602)
* feat: Adds custom date range for reports

* Review fixes

* Minor fixes

* Review fixes

* Use computed property

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-13 03:41:03 -07:00
Pranav Raj S
4aa35953c4 fix: Upgrade chart.js to 2.9.4, fix grid-line option (#2268) 2021-05-16 16:41:30 +05:30
Pranav Raj S
0619894560 feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj S
99ca54fd3c fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
2783fb6006 Move src to dashboard (#152) 2019-10-16 14:36:17 +05:30