Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
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Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
The integrations are displayed based on whether the integration object
is available on the API. Since there are chances where empty objects can
be returned, the check for the presence was done based on the
"integration.name". The name was empty (this should be investigated) in
the zh_CN locale, which led to the feature being disabled for a user.
In this PR, I just added the string which should enable the feature. In
the followups, I will add a better check for the presence of the
integration object.
Combine integrations and applications page into one page.
<img width="1182" alt="Screenshot 2024-07-23 at 3 30 51 PM"
src="https://github.com/user-attachments/assets/50920a6f-606f-44b3-b1e4-641046a14444">
Major changes:
- The app enabled?, active? checks are all moved to backend.
- The dashboard_apps integration is also now part of the apps.yml file.
- Updated the header design for the new settings pages.
- Merged the folders integrationapps and integrations.
- Updated the copy to match the size of the card and provide clear
instruction.
- Only the list page is updated in this PR, rest of the pages are yet to
be migrated.
| Integration | Verified |
| -- | -- |
| Dashboard Apps | ✅ |
| Dyte | ✅ |
| Slack | ✅ |
| Webhooks | ✅ |
| Dialogflow | ✅ |
| Google Translate | ✅ |
| OpenAI | ✅ |
| Linear | ✅ |
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* feat: add push notification when SLA missed
* chore: sent notification only for inbox members
* feat: add conv particpants+admins to SLA notification list
* chore: add spec to ensure notification is created
* chore: refactor to multiple alerts for SLA conditions
* chore: add sla_policy as secondary_actor in notification
