Commit Graph

659 Commits

Author SHA1 Message Date
Sojan Jose
0331815cc5 feat: Integration with Captain (alpha) (#9834)
- Integration with captain (alpha)

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-07-25 14:24:04 -07:00
Pranav
8b1d98af52 feat: Update the design for integration page (#9825)
Combine integrations and applications page into one page. 

<img width="1182" alt="Screenshot 2024-07-23 at 3 30 51 PM"
src="https://github.com/user-attachments/assets/50920a6f-606f-44b3-b1e4-641046a14444">

Major changes:

- The app enabled?, active? checks are all moved to backend.
- The dashboard_apps integration is also now part of the apps.yml file.
- Updated the header design for the new settings pages.
- Merged the folders integrationapps and integrations. 
- Updated the copy to match the size of the card and provide clear
instruction.
- Only the list page is updated in this PR, rest of the pages are yet to
be migrated.


| Integration | Verified | 
| -- | -- |
| Dashboard Apps |  | 
| Dyte |  | 
| Slack |  | 
| Webhooks |  | 
| Dialogflow |  | 
| Google Translate |  | 
| OpenAI |  | 
| Linear |  |

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-07-24 16:35:40 -07:00
Sojan Jose
8e2b329202 feat: Render instagram reels in Chatwoot (#9829)
- Previously we were ignoring the reels shared over Instagram messages.
This PR will render the reels with in Chatwoot.

followup : we need to render reels in a better interface so that it is
clearly denoted to the user that its an Instagram reel
2024-07-24 12:58:12 -07:00
Pranav
39d20b197d chore: Update the integration icons, logic for enabled/active attributes for the integration (#9828)
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
2024-07-23 17:45:53 -07:00
Sojan Jose
46621b0983 chore: Add permissions to auth data (#9695)
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
2024-06-28 12:52:48 -07:00
Clairton Rodrigo Heinzen
96f4f50d2d feat: Add the ability to un-assign teams using automation (#9668)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-06-26 12:40:36 -07:00
Shivam Mishra
da4b75a3af feat: add Google login flow and inbox creation (#9580)
This PR adds the following changes

1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`

> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`

### Preview


https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3

### Linear Tickers

[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-07 16:37:46 +05:30
Shivam Mishra
eafd3ae44d feat: new re-authorization flow for Microsoft (#9510)
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes

1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.

## How Has This Been Tested?

- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests

## Pending Tasks

- [ ] ~Success Toast~ will do this in a follow-up PR with the screen

## Demo

The following video shows the whole process of creation and
re-authorization of the Microsoft channel


https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-05-23 16:03:40 +05:30
Sojan Jose
7b83480979 chore: Add indexes to improve reporting performance (#9478)
- Adding a new index on (account_id,created_at,message_type) based on
our performance improvement exercise. This index significantly improves
the page load speeds of messaging reports.
2024-05-15 21:21:15 -07:00
Sojan Jose
8520846b91 chore: Improved indexes for Conversations & Contacts [CW-3300] (#9475)
Based on our recent performant optimisation exercises, We have identified a better indexing strategy for conversations and contacts. The previous index on last_activity_at for conversations significantly slowed down conversation filters. Similarly, the new index on Contacts will allow the page rendering to improve for accounts with many contacts.

fixes: https://linear.app/chatwoot/issue/CW-3300/db-improvements
2024-05-15 16:10:39 -07:00
Sojan Jose
9a8442fe0e chore: Handle conversation participation creation race condition error (#9449)
We observed some race condition errors in the conversation participation listener while trying to create a conversation participation assignment. This PR handles this error and also adds additional debug information for future.

fixes: https://linear.app/chatwoot/issue/CW-3296/activerecordrecordnotunique-pguniqueviolation-error-duplicate-key

## Changelog

- handles `ActiveRecord::RecordNotUnique, ActiveRecord::RecordInvald` errors so that they won't pollute sentry
- Adds a debug statement to log the cases
- Add previous_changes into the dispatcher so that we know the exact attribute changes which trigger `assignee_changed, team_changed` events ( would be handy in future )
2024-05-10 12:21:23 -07:00
Sojan Jose
f6d7f3b665 fix: assignee_changed callback not getting triggered during conversation creation (#9334)
The reload method in our callback was refreshing the object and hence the saved_change_to_assignee_id? Method wasn't working in the following callbacks.

This impacted the listeners subscribing to the event `ASSIGNEE_CHANGE`, `TEAM_CHANGE` etc
2024-05-06 11:48:17 -07:00
Sojan Jose
ac93af6028 feat: Support document file uploads on telegram channel (#9266) 2024-05-02 14:05:14 -07:00
Sojan Jose
e8475a9b2d fix: Switch to instagram CDN url for attachments (#9287)
Fixes: https://github.com/chatwoot/chatwoot/issues/8512

Co-authored-by: Denis Karlyuk <DevilDK@mail.ru>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-30 08:04:05 -07:00
Pranav
ffd47081bd chore(cleanup): Delete sentiment feature (#9304)
- The feature is unused, removing it for now, will bring it back with better models later.
2024-04-25 22:49:10 -07:00
Sojan Jose
15638e9b8b chore: Add validation to prevent message flooding (#9254)
- Add a validation to limit messages created per minute to avoid message flooding cases.
2024-04-18 00:14:59 -07:00
Pranav
3d31d4dd7f feat: Add widget to help center config (#9235) 2024-04-15 16:46:48 -07:00
Sojan Jose
42a457ff5d feat: Use embeddings in help center search (#9227) 2024-04-15 16:35:23 -07:00
Vishnu Narayanan
fa3bc05d3d chore: fix sla email notifications (#9192)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-04 21:16:49 +05:30
Sivin Varghese
e49ef773d8 feat: UI to show the SLA threshold in chat screen (#9146)
- UI will show the breach in the conversation list.
- UI will show the breach in the conversation header.

Fixes: https://linear.app/chatwoot/issue/CW-3146/update-the-ui-to-show-the-breach-in-the-conversation-list
Fixes: https://linear.app/chatwoot/issue/CW-3144/ui-update-to-show-the-breachgoing-to-breach
2024-04-04 15:46:46 +05:30
Sojan Jose
4e28481f27 feat: Conversation API to return applied_sla and sla_events (#9174)
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
2024-04-01 23:30:07 +05:30
Vishnu Narayanan
16282f6a66 feat: Add push/email notification support for SLA (#9140)
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-03-29 20:27:21 +11:00
Shivam Mishra
9a1c54a82d feat: disable automation rules if condition fails multiple times (#9017)
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-28 13:14:16 +05:30
Shivam Mishra
9917cb4273 fix: Convert cached_label_list to text (#9143) 2024-03-25 18:47:08 -07:00
Ryan Kon
762a39330a fix: use safe nav when downcasing email in from_email (#9139)
Use safe nav when downcasing email in from_email
2024-03-21 18:44:04 +05:30
Muhsin Keloth
586552013e feat: Update the contact_type when creating or updating the contact (#9107)
* feat: Update location and country code when the contact create/update

* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments

* feat: Update the contact_type when the contact created/updated

* chore: add more specs

* chore: code cleanups

* chore: code cleanups

* Update contact_spec.rb

* Update inbox.rb

* Update sync_attributes_spec.rb

* chore: build fixes

* chore: check visitor type before update

* chore: review fixes
2024-03-15 10:55:40 +05:30
Vishnu Narayanan
7f4b2d66d4 feat: add activity message for SLA (#9100)
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Muhsin Keloth
804a42c271 feat: Update the location and country_code when creating or updating the contact (#9106)
* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments
2024-03-13 16:40:21 +05:30
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078)
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
Pranav
505ede2761 fix: Change the column identifier from string to text to avoid overflow (#9073)
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
2024-03-07 11:13:01 +05:30
Muhsin Keloth
216de4d123 fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30
Muhsin Keloth
ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Nithin David Thomas
b7a83dcbcd feat: Add a placeholder for image attachments in conversations view (#8969)
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-02-27 14:46:16 -08:00
Shivam Mishra
106319406b fix: remove rubocop rule (#8985)
* fix: remove rubocop rule

* chore: remove ignore comment

* chore: remove ignore comment
2024-02-22 13:36:15 +05:30
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-21 14:18:42 -08:00
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921)
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
2024-02-21 18:51:00 +05:30
Muhsin Keloth
e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151 feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Sojan Jose
978a8a4cb2 fix: support_email and inbound_email_domain returning empty string (#8963)
chore: Fix for inbound email domain being nil
2024-02-19 15:43:35 +05:30
Muhsin Keloth
3b7b06dbec feat: Add meta to notification model (#8941)
* feat: Add meta and description to notification model

* chore: remove description
2024-02-16 14:38:02 +05:30
Muhsin Keloth
1b21e0d429 feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Sojan Jose
7776b74126 chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
2024-02-07 13:36:04 +04:00
Sivin Varghese
9e0468cd73 feat: Inbox header actions (Snooze/Delete) (#8858)
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-06 08:54:15 +05:30
Shivam Mishra
07ea9694a3 feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Vishnu Narayanan
b8047f0912 feat: sla-2 add automation backend support for SLA (#8775)
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 15:42:12 +05:30
Pranav Raj S
905ca94f71 chore: Remove unused attribute imap_inbox_synced_at (#8822)
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
2024-01-31 11:48:46 +04:00
Sojan Jose
0805f362d3 chore: Validation for purchased pricing_plan_quantity (#8809)
- Add validations based on purchased pricing_plan_quantity
- Modify the Dashboard to support the new error message
2024-01-30 11:26:07 +04:00
Shivam Mishra
3ed80fa867 feat: expiry for cache keys [CW-3038] (#8793)
* feat: set cache keys for 3 days only

* feat: invalidate should set the latest timestamp

* refactor: cache_keys concern

* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched

* feat: set expiry to 24 hours

* chore: make expiry 48 hours

* feat: include destroy event

* feat: set expiry to 72 days

* fix: typo

* test: cache update after `touch`

* test: update cache keys

* refactor: remove after_touch, it's already handled in commit
2024-01-29 15:27:26 +05:30
Muhsin Keloth
485c561b18 feat: Add attributes location and country_code to Contact model (#8803)
feat: Add attributes location and country_code to Contact model
2024-01-29 14:10:14 +05:30
Muhsin Keloth
904d76420d fix: Add last_activity_at to notification push event data (#8784)
fix: Add last_activity_at to push event data
2024-01-25 12:05:00 +05:30