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022383d9424ff8052c620c823a383d93b6bb2731
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85 Commits

Author SHA1 Message Date
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Tejaswini Chile
99dfe1d5af feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
5600b518ac fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432 feat: sort conversation on priority (#6943) 
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-25 09:47:47 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Tejaswini Chile
e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Pranav Raj S
e877b01e00 fix: Invalidate cache if any of the related objects change (#6860) 
* fix: Invalidate cache if any of the related objects change

* Add specs:

* Update context

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-04-10 15:47:13 +05:30
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Sojan Jose
7e3a4d2c20 fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Shivam Mishra
00ee0478eb feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Shivam Mishra
06ffaa90fc fix: bots included in time to response metrics (#6409) 
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-25 09:48:48 +05:30
Pranav Raj S
7044eda281 chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Sojan Jose
6b839a0442 feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Sojan Jose
ad782e450e fix: Stop processing broken liquid tags (#6236) 2023-01-11 17:41:02 +05:30
Muhsin Keloth
078ff615ee feat: Add support for template variables in messages content (#6215) 
Fixes: #6078

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-10 16:00:34 +05:30
Sivin Varghese
add33d032c feat: Adds automation view for assigning an agent (#6131) 
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-01-10 11:35:56 +05:30
smartdev58
9292653bf9 fix: Update enabled_features logic to fix superadmin edit action (#5959) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-14 18:24:02 -08:00
Tejaswini Chile
7dc790a7e0 fix: Automatically remove expired story mention (#5300) 
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
 2022-12-08 15:55:24 +03:00
Tejaswini Chile
a397f01692 fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Sojan Jose
8ea0660862 chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Tejaswini Chile
efceaec950 fix: Activity message generation for team assignemnt automation (#5846) 2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7 feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
smartdev58
b50890d1b5 chore: Update data format for platform API feature management (#5718) 
Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. 

fixes: #5717
 2022-11-07 17:49:45 -08:00
Sojan Jose
2ecb2ca0f0 feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Sojan Jose
6a6a37a67b chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Tejaswini Chile
b86638faac fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
ffd102cdfe Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Pranav Raj S
1bb0371c1d feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Sojan Jose
ab05dd9b9b chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Fayaz Ahmed
c674393c02 feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Sojan Jose
823c0ab6a7 chore: Use Round Robin service for team assignment (#4237) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-28 14:38:07 +05:30
Sojan Jose
f8c46341f6 chore: Disable invalid contact resolved activity messages (#4253) 
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
 2022-03-23 16:08:42 +05:30
Sojan Jose
467f3b9191 chore: Disable fetching new emails after mailbox error (#4176) 
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
 2022-03-22 12:14:17 +05:30
Aswin Dev P.S
c4837cd7ac feat: End conversation from widget (#3660) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-15 22:07:30 +05:30
Sojan Jose
4260441f8c Chore: clean up Reporting Events (#4044) 
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
 2022-02-28 18:16:12 +05:30
Aswin Dev P.S
e348db1e37 Fix: add option to choose 24 hour working slot (#4018) 
* Add option to choose 24 hour working slot

* fix spec

* add check to update open hour and close hour for open all day

* update 24 hour working slot change in widget side

* add validation to check open_all_day and closed_all_day true at the same time
 2022-02-22 01:28:49 -08:00
Shivam Chahar
8e6d8e7654 fix: Validate avatar only when it has changed (#3849) 2022-01-26 16:01:41 -08:00
Sojan Jose
34e8ad9dc5 feat: Unify user and super admin credentials (#3830) 
Fixes: #3061, #3489
 2022-01-25 16:58:49 -08:00
Sojan Jose
290196d43b chore: Clean up assignment logic (#3763) 2022-01-13 21:38:10 -08:00
Tejaswini Chile
a0884310f4 feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
009abc1948 chore: API improvements (#3637) 
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
 2021-12-21 22:48:01 +05:30
Shivam Chahar
a4ee8ee239 Chore: Improve conversation auto resolution (#3405) 
Fixes: #1583
 2021-11-27 09:26:18 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop 
# Conflicts:
#	db/schema.rb
 2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7 chore: Migrate PubSub Token to contact inbox (#3434) 
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-11-22 23:32:17 +05:30
Akhil G Krishnan
b81a9f2010 Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Sojan Jose
d78cb67a2a chore: Fix conversation status in webhooks (#3364) 
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
 2021-11-12 16:17:59 +05:30
Sojan Jose
c54aae21ff chore: Move agent availability to Account level (#3074) 
- Move agent availability to the account level
 2021-10-07 13:21:46 +05:30
Sojan Jose
0a38632f14 feat: Line Channel (#2904) 
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
 2021-09-11 01:31:17 +05:30