chore: Update translations (#9236)
- update translations ------------------ Co-authored-by: Sojan <sojan@pepalo.com>
This commit is contained in:
@@ -296,6 +296,8 @@
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"BUTTON": "Add custom attribute",
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"NOT_AVAILABLE": "There are no custom attributes available for this contact.",
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"COPY_SUCCESSFUL": "Copied to clipboard successfully",
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"SHOW_MORE": "Show all attributes",
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"SHOW_LESS": "Show less attributes",
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"ACTIONS": {
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"COPY": "Copy attribute",
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"DELETE": "Delete attribute",
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@@ -44,7 +44,8 @@
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"CUSTOM_ATTRIBUTE_CHECKBOX": "Checkbox",
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"CREATED_AT": "Created At",
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"LAST_ACTIVITY": "Last Activity",
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"REFERER_LINK": "Referrer link"
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"REFERER_LINK": "Referrer link",
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"BLOCKED": "Blocked"
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},
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"GROUPS": {
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"STANDARD_FILTERS": "Standard Filters",
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@@ -64,7 +64,14 @@
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"SNOOZED_UNTIL": "Snoozed until",
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"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
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"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
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"SLA_STATUS": {
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"FRT": "FRT {status}",
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"NRT": "NRT {status}",
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"RT": "RT {status}",
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"MISSED": "missed",
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"DUE": "due"
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}
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},
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"RESOLVE_DROPDOWN": {
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"MARK_PENDING": "Mark as pending",
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5
app/javascript/dashboard/i18n/locale/hi/general.json
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5
app/javascript/dashboard/i18n/locale/hi/general.json
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@@ -0,0 +1,5 @@
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{
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"GENERAL": {
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"SHOWING_RESULTS": "Showing {firstIndex}-{lastIndex} of {totalCount} items"
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}
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}
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@@ -87,7 +87,10 @@
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"conversation_assignment": "Conversation Assigned",
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"assigned_conversation_new_message": "New Message",
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"participating_conversation_new_message": "New Message",
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"conversation_mention": "Mention"
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"conversation_mention": "Mention",
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"sla_missed_first_response": "SLA Missed",
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"sla_missed_next_response": "SLA Missed",
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"sla_missed_resolution": "SLA Missed"
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}
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},
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"NETWORK": {
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@@ -4,24 +4,28 @@
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"TITLE": "Inbox",
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"DISPLAY_DROPDOWN": "Display",
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"LOADING": "Fetching notifications",
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"EOF": "All notifications loaded 🎉",
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"404": "There are no active notifications in this group.",
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"NO_NOTIFICATIONS": "No notifications",
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"NOTE": "Notifications from all subscribed inboxes",
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"NO_MESSAGES_AVAILABLE": "Oops! Not able to fetch messages",
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"SNOOZED_UNTIL": "Snoozed until",
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"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
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"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
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},
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"ACTION_HEADER": {
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"SNOOZE": "Snooze notification",
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"DELETE": "Delete notification"
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"DELETE": "Delete notification",
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"BACK": "Back"
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},
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"TYPES": {
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"CONVERSATION_MENTION": "You have been mentioned in a conversation",
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"CONVERSATION_CREATION": "New conversation created",
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"CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in",
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"SLA_MISSED_FIRST_RESPONSE": "SLA target first response missed for conversation",
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"SLA_MISSED_NEXT_RESPONSE": "SLA target next response missed for conversation",
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"SLA_MISSED_RESOLUTION": "SLA target resolution missed for conversation"
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},
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"MENU_ITEM": {
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"MARK_AS_READ": "Mark as read",
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@@ -35,6 +35,14 @@
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"NAME": "Resolution Count",
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"DESC": "( Total )"
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},
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"BOT_RESOLUTION_COUNT": {
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"NAME": "Resolution Count",
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"DESC": "( Total )"
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},
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"BOT_HANDOFF_COUNT": {
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"NAME": "Handoff Count",
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"DESC": "( Total )"
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},
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"REPLY_TIME": {
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"NAME": "Customer waiting time",
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"TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} replies)"
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@@ -130,7 +138,11 @@
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"groupBy": "Month"
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}
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],
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"BUSINESS_HOURS": "Business Hours"
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"BUSINESS_HOURS": "Business Hours",
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"FILTER_ACTIONS": {
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "No results found"
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}
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},
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"AGENT_REPORTS": {
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"HEADER": "Agents Overview",
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@@ -433,6 +445,27 @@
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}
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}
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},
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"BOT_REPORTS": {
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"HEADER": "Bot Reports",
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"METRIC": {
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"TOTAL_CONVERSATIONS": {
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"LABEL": "No. of Conversations",
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"TOOLTIP": "Total number of conversations handled by the bot"
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},
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"TOTAL_RESPONSES": {
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"LABEL": "Total Responses",
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"TOOLTIP": "Total number of responses sent by the bot"
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},
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"RESOLUTION_RATE": {
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"LABEL": "Resolution Rate",
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"TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
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},
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"HANDOFF_RATE": {
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"LABEL": "Handoff Rate",
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"TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
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}
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}
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},
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"OVERVIEW_REPORTS": {
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"HEADER": "Overview",
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"LIVE": "Live",
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@@ -476,5 +509,54 @@
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"THURSDAY": "Thursday",
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"FRIDAY": "Friday",
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"SATURDAY": "Saturday"
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},
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"SLA_REPORTS": {
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"HEADER": "SLA Reports",
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"NO_RECORDS": "SLA applied conversations are not available.",
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"LOADING": "Loading SLA data...",
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"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
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"DOWNLOAD_FAILED": "Failed to download SLA Reports",
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"DROPDOWN": {
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"ADD_FIlTER": "Add filter",
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"CLEAR_ALL": "Clear all",
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "No results found",
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"NO_FILTER": "No filters available",
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"SEARCH": "Search filter",
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"INPUT_PLACEHOLDER": {
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"SLA": "SLA name",
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"AGENTS": "Agent name",
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"INBOXES": "Inbox name",
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"LABELS": "Label name",
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"TEAMS": "Team name"
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},
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"SLA": "SLA Policy",
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"INBOXES": "Inbox",
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"AGENTS": "Agent",
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"LABELS": "Label",
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"TEAMS": "Team"
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},
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"METRICS": {
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"HIT_RATE": {
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"LABEL": "Hit Rate",
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"TOOLTIP": "Percentage of SLAs created were completed successfully"
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},
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"NO_OF_MISSES": {
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"LABEL": "Number of Misses",
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"TOOLTIP": "Total SLA misses in a certain period"
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},
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"NO_OF_CONVERSATIONS": {
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"LABEL": "Number of Conversations",
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"TOOLTIP": "Total number of conversations with SLA"
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}
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},
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"TABLE": {
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"HEADER": {
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"POLICY": "Policy",
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"CONVERSATION": "Conversation",
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"AGENT": "Agent"
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},
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"VIEW_DETAILS": "View Details"
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}
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}
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}
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@@ -83,7 +83,10 @@
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"CONVERSATION_CREATION": "Send email notifications when a new conversation is created",
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"CONVERSATION_MENTION": "Send email notifications when you are mentioned in a conversation",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in an assigned conversation",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation"
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation",
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"SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
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"SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
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"SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
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},
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"API": {
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"UPDATE_SUCCESS": "Your notification preferences are updated successfully",
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@@ -98,7 +101,10 @@
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in an assigned conversation",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in a participating conversation",
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"HAS_ENABLED_PUSH": "You have enabled push for this browser.",
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"REQUEST_PUSH": "Enable push notifications"
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"REQUEST_PUSH": "Enable push notifications",
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"SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
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"SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
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"SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
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},
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"PROFILE_IMAGE": {
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"LABEL": "Profile Image"
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@@ -199,6 +205,7 @@
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"SIDEBAR": {
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"CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
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"SWITCH": "Switch",
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"INBOX_VIEW": "Inbox View",
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"CONVERSATIONS": "Conversations",
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"INBOX": "Inbox",
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"ALL_CONVERSATIONS": "All Conversations",
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@@ -237,6 +244,8 @@
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"CAMPAIGNS": "Campaigns",
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"ONGOING": "Ongoing",
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"ONE_OFF": "One off",
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"REPORTS_SLA": "SLA",
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"REPORTS_BOT": "Bot",
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"REPORTS_AGENT": "Agents",
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"REPORTS_LABEL": "Labels",
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"REPORTS_INBOX": "Inbox",
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@@ -1,22 +1,31 @@
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{
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"SLA": {
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"HEADER": "SLA",
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"HEADER_BTN_TXT": "Add SLA",
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"ADD_ACTION": "Add SLA",
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"ADD_ACTION_LONG": "Create a new SLA Policy",
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"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
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"LEARN_MORE": "Learn more about SLA",
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"LOADING": "Fetching SLAs",
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"SEARCH_404": "There are no items matching this query",
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"SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
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"LIST": {
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"404": "There are no SLAs available in this account.",
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"TITLE": "Manage SLA",
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"DESC": "SLAs: Friendly promises for great service!",
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"TABLE_HEADER": [
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"Name",
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"Description",
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"FRT",
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"NRT",
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"RT",
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"Business Hours"
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]
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"EMPTY": {
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"TITLE_1": "Enterprise P0",
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"DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
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"TITLE_2": "Enterprise P1",
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"DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
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},
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"BUSINESS_HOURS_ON": "Business hours on",
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"BUSINESS_HOURS_OFF": "Business hours off",
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"RESPONSE_TYPES": {
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"FRT": "First response time threshold",
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"NRT": "Next response time threshold",
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"RT": "Resolution time threshold",
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"SHORT_HAND": {
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"FRT": "FRT",
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"NRT": "NRT",
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"RT": "RT"
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}
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}
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},
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"FORM": {
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"NAME": {
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@@ -56,18 +65,32 @@
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},
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"ADD": {
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"TITLE": "Add SLA",
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"DESC": "SLAs: Friendly promises for great service!",
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"DESC": "Friendly promises for great service!",
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"API": {
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"SUCCESS_MESSAGE": "SLA added successfully",
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"ERROR_MESSAGE": "There was an error, please try again"
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}
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},
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"EDIT": {
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"TITLE": "Edit SLA",
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"DELETE": {
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"TITLE": "Delete SLA",
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"API": {
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"SUCCESS_MESSAGE": "SLA updated successfully",
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"SUCCESS_MESSAGE": "SLA deleted successfully",
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"ERROR_MESSAGE": "There was an error, please try again"
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},
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"CONFIRM": {
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"TITLE": "Confirm Deletion",
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"MESSAGE": "Are you sure you want to delete ",
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"YES": "Yes, Delete ",
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"NO": "No, Keep "
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}
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},
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"EVENTS": {
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"TITLE": "SLA Misses",
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"FRT": "First response time",
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"NRT": "Next response time",
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"RT": "Resolution time",
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"SHOW_MORE": "{count} more",
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"HIDE": "Hide {count} rows"
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}
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}
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}
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