chore: Update translations (#9236)
- update translations ------------------ Co-authored-by: Sojan <sojan@pepalo.com>
This commit is contained in:
@@ -35,6 +35,14 @@
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"NAME": "Selvitysmäärä",
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"DESC": "(yhteensä)"
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},
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"BOT_RESOLUTION_COUNT": {
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"NAME": "Selvitysmäärä",
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"DESC": "(yhteensä)"
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},
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"BOT_HANDOFF_COUNT": {
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"NAME": "Handoff Count",
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"DESC": "(yhteensä)"
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},
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"REPLY_TIME": {
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"NAME": "Customer waiting time",
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"TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} replies)"
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@@ -130,7 +138,11 @@
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"groupBy": "Month"
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}
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],
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"BUSINESS_HOURS": "Business Hours"
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"BUSINESS_HOURS": "Business Hours",
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"FILTER_ACTIONS": {
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "Tuloksia ei löytynyt"
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}
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},
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"AGENT_REPORTS": {
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"HEADER": "Agents Overview",
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@@ -433,6 +445,27 @@
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}
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}
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},
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"BOT_REPORTS": {
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"HEADER": "Bot Reports",
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"METRIC": {
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"TOTAL_CONVERSATIONS": {
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"LABEL": "No. of Conversations",
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"TOOLTIP": "Total number of conversations handled by the bot"
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},
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"TOTAL_RESPONSES": {
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"LABEL": "Total Responses",
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"TOOLTIP": "Total number of responses sent by the bot"
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},
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"RESOLUTION_RATE": {
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"LABEL": "Resolution Rate",
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"TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
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},
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"HANDOFF_RATE": {
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"LABEL": "Handoff Rate",
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"TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
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}
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}
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},
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"OVERVIEW_REPORTS": {
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"HEADER": "Overview",
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"LIVE": "Live",
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@@ -476,5 +509,54 @@
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"THURSDAY": "Thursday",
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"FRIDAY": "Friday",
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"SATURDAY": "Saturday"
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},
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"SLA_REPORTS": {
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"HEADER": "SLA Reports",
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"NO_RECORDS": "SLA applied conversations are not available.",
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"LOADING": "Loading SLA data...",
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"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
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"DOWNLOAD_FAILED": "Failed to download SLA Reports",
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"DROPDOWN": {
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"ADD_FIlTER": "Add filter",
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"CLEAR_ALL": "Clear all",
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"CLEAR_FILTER": "Clear filter",
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"EMPTY_LIST": "Tuloksia ei löytynyt",
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"NO_FILTER": "No filters available",
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"SEARCH": "Search filter",
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"INPUT_PLACEHOLDER": {
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"SLA": "SLA name",
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"AGENTS": "Agent name",
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"INBOXES": "Inbox name",
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"LABELS": "Tunnisteen nimi",
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"TEAMS": "Team name"
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},
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"SLA": "SLA Policy",
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"INBOXES": "Inbox",
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"AGENTS": "Edustajat",
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"LABELS": "Label",
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"TEAMS": "Tiimi"
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},
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"METRICS": {
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"HIT_RATE": {
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"LABEL": "Hit Rate",
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"TOOLTIP": "Percentage of SLAs created were completed successfully"
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},
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"NO_OF_MISSES": {
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"LABEL": "Number of Misses",
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"TOOLTIP": "Total SLA misses in a certain period"
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},
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"NO_OF_CONVERSATIONS": {
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"LABEL": "Number of Conversations",
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"TOOLTIP": "Total number of conversations with SLA"
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}
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},
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"TABLE": {
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"HEADER": {
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"POLICY": "Policy",
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"CONVERSATION": "Conversation",
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"AGENT": "Edustajat"
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},
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"VIEW_DETAILS": "View Details"
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}
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}
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}
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