diff --git a/app/javascript/dashboard/helper/specs/macrosHelper.spec.js b/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
index fa15e44b8..26e435826 100644
--- a/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
+++ b/app/javascript/dashboard/helper/specs/macrosHelper.spec.js
@@ -36,6 +36,7 @@ describe('#resolveActionName', () => {
     expect(resolveActionName(MACRO_ACTION_TYPES[1].key)).not.toEqual(
       MACRO_ACTION_TYPES[0].label
     );
+    expect(resolveActionName('change_priority')).toEqual('Change Priority');
   });
 });
 
diff --git a/app/javascript/dashboard/mixins/macrosMixin.js b/app/javascript/dashboard/mixins/macrosMixin.js
index b7124ff68..3d02c4b01 100644
--- a/app/javascript/dashboard/mixins/macrosMixin.js
+++ b/app/javascript/dashboard/mixins/macrosMixin.js
@@ -1,3 +1,4 @@
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';
 export default {
   methods: {
     getDropdownValues(type) {
@@ -15,6 +16,8 @@ export default {
               name: i.title,
             };
           });
+        case 'change_priority':
+          return PRIORITY_CONDITION_VALUES;
         default:
           return [];
       }
diff --git a/app/javascript/dashboard/mixins/specs/macros.spec.js b/app/javascript/dashboard/mixins/specs/macros.spec.js
index b94fe9f89..c9dfd0475 100644
--- a/app/javascript/dashboard/mixins/specs/macros.spec.js
+++ b/app/javascript/dashboard/mixins/specs/macros.spec.js
@@ -2,6 +2,7 @@ import { createWrapper } from '@vue/test-utils';
 import macrosMixin from '../macrosMixin';
 import Vue from 'vue';
 import { teams, labels, agents } from '../../helper/specs/macrosFixtures';
+import { PRIORITY_CONDITION_VALUES } from 'dashboard/helper/automationHelper.js';
 describe('webhookMixin', () => {
   describe('#getEventLabel', () => {
     it('returns correct i18n translation:', () => {
@@ -37,6 +38,9 @@ describe('webhookMixin', () => {
       expect(wrapper.vm.getDropdownValues('send_email_to_team')).toEqual(teams);
       expect(wrapper.vm.getDropdownValues('add_label')).toEqual(resolvedLabels);
       expect(wrapper.vm.getDropdownValues('assign_agent')).toEqual(agents);
+      expect(wrapper.vm.getDropdownValues('change_priority')).toEqual(
+        PRIORITY_CONDITION_VALUES
+      );
       expect(wrapper.vm.getDropdownValues()).toEqual([]);
     });
   });
diff --git a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
index 9e92d3bfe..111a3632d 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/macros/constants.js
@@ -59,4 +59,9 @@ export const MACRO_ACTION_TYPES = [
     label: 'Add a private note',
     inputType: 'textarea',
   },
+  {
+    key: 'change_priority',
+    label: 'Change Priority',
+    inputType: 'search_select',
+  },
 ];
diff --git a/app/models/macro.rb b/app/models/macro.rb
index 00beccd01..0951f7ae9 100644
--- a/app/models/macro.rb
+++ b/app/models/macro.rb
@@ -31,7 +31,7 @@ class Macro < ApplicationRecord
   validate :json_actions_format
 
   ACTIONS_ATTRS = %w[send_message add_label assign_team assign_agent mute_conversation change_status remove_label remove_assigned_team
-                     resolve_conversation snooze_conversation send_email_transcript send_attachment add_private_note].freeze
+                     resolve_conversation snooze_conversation change_priority send_email_transcript send_attachment add_private_note].freeze
 
   def set_visibility(user, params)
     self.visibility = params[:visibility]