@@ -55,6 +55,9 @@
|
||||
"CREATED_AT": "建立於",
|
||||
"LAST_ACTIVITY": "最後活動"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "此欄位為必填項目"
|
||||
},
|
||||
"GROUPS": {
|
||||
"STANDARD_FILTERS": "一般查詢條件",
|
||||
"ADDITIONAL_FILTERS": "田家查詢條件",
|
||||
|
||||
@@ -18,7 +18,8 @@
|
||||
"STATUS": "狀態",
|
||||
"ACTIONS": "操作",
|
||||
"VERIFIED": "已認證",
|
||||
"VERIFICATION_PENDING": "待驗證"
|
||||
"VERIFICATION_PENDING": "待驗證",
|
||||
"AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "新增客服到你的團隊",
|
||||
|
||||
@@ -3,7 +3,8 @@
|
||||
"HEADER": "自訂屬性",
|
||||
"HEADER_BTN_TXT": "新增自訂屬性",
|
||||
"LOADING": "正在取得自訂屬性",
|
||||
"SIDEBAR_TXT": "<p><b>Custom Attributes</b> <p>A custom attribute tracks facts about your contacts/conversation — like the subscription plan, or when they ordered the first item etc. <br /><br />For creating a Custom Attribute, just click on the <b>Add Custom Attribute.</b> You can also edit or delete an existing Custom Attribute by clicking on the Edit or Delete button.</p>",
|
||||
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
|
||||
"LEARN_MORE": "Learn more about custom attributes",
|
||||
"ADD": {
|
||||
"TITLE": "新增自訂屬性",
|
||||
"SUBMIT": "建立",
|
||||
|
||||
@@ -1,9 +1,10 @@
|
||||
{
|
||||
"AUTOMATION": {
|
||||
"HEADER": "Automations",
|
||||
"HEADER": "Automation",
|
||||
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
|
||||
"LEARN_MORE": "Learn more about automation",
|
||||
"HEADER_BTN_TXT": "Add Automation Rule",
|
||||
"LOADING": "Fetching automation rules",
|
||||
"SIDEBAR_TXT": "<p><b>Automation Rules</b> <p>Automation can replace and automate existing processes that require manual effort. You can do many things with automation, including adding labels and assigning conversation to the best agent. So the team focuses on what they do best and spends more little time on manual tasks.</p>",
|
||||
"ADD": {
|
||||
"TITLE": "Add Automation Rule",
|
||||
"SUBMIT": "建立",
|
||||
|
||||
@@ -30,6 +30,9 @@
|
||||
"is_lesser_than": "Is lesser than",
|
||||
"days_before": "x 天前"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "此欄位為必填項目"
|
||||
},
|
||||
"ATTRIBUTES": {
|
||||
"NAME": "姓名",
|
||||
"EMAIL": "Email",
|
||||
|
||||
91
app/javascript/dashboard/i18n/locale/zh_TW/customRole.json
Normal file
91
app/javascript/dashboard/i18n/locale/zh_TW/customRole.json
Normal file
@@ -0,0 +1,91 @@
|
||||
{
|
||||
"CUSTOM_ROLE": {
|
||||
"HEADER": "Custom Roles",
|
||||
"LEARN_MORE": "Learn more about custom roles",
|
||||
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"HEADER_BTN_TXT": "Add custom role",
|
||||
"LOADING": "Fetching custom roles...",
|
||||
"SEARCH_404": "沒有任何項目符合此查詢.",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to create custom roles",
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
},
|
||||
"ENTERPRISE_PAYWALL": {
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the paid plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
|
||||
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
||||
},
|
||||
"LIST": {
|
||||
"404": "There are no custom roles available in this account.",
|
||||
"TITLE": "Manage custom roles",
|
||||
"DESC": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"TABLE_HEADER": [
|
||||
"姓名",
|
||||
"描述資訊",
|
||||
"Permissions",
|
||||
"操作"
|
||||
]
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"CONVERSATION_MANAGE": "Manage all conversations",
|
||||
"CONVERSATION_UNASSIGNED_MANAGE": "Manage unassigned conversations and those assigned to them",
|
||||
"CONVERSATION_PARTICIPATING_MANAGE": "Manage participating conversations and those assigned to them",
|
||||
"CONTACT_MANAGE": "Manage contacts",
|
||||
"REPORT_MANAGE": "Manage reports",
|
||||
"KNOWLEDGE_BASE_MANAGE": "Manage knowledge base"
|
||||
},
|
||||
"FORM": {
|
||||
"NAME": {
|
||||
"LABEL": "姓名",
|
||||
"PLACEHOLDER": "Please enter a name.",
|
||||
"ERROR": "名稱為必填."
|
||||
},
|
||||
"DESCRIPTION": {
|
||||
"LABEL": "描述資訊",
|
||||
"PLACEHOLDER": "Please enter a description.",
|
||||
"ERROR": "描述為必填."
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"LABEL": "Permissions",
|
||||
"ERROR": "Permissions are required."
|
||||
},
|
||||
"CANCEL_BUTTON_TEXT": "取消",
|
||||
"API": {
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
}
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "送出",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role added successfully."
|
||||
}
|
||||
},
|
||||
"EDIT": {
|
||||
"BUTTON_TEXT": "編輯",
|
||||
"TITLE": "Edit custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "更新",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role updated successfully."
|
||||
}
|
||||
},
|
||||
"DELETE": {
|
||||
"BUTTON_TEXT": "刪除",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role deleted successfully.",
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
},
|
||||
"CONFIRM": {
|
||||
"TITLE": "刪除確認",
|
||||
"MESSAGE": "您確定要刪除嗎? ",
|
||||
"YES": "是的,刪除 ",
|
||||
"NO": "No, keep "
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -41,6 +41,7 @@
|
||||
"UPLOADING": "上傳中",
|
||||
"SUCCESS": "Image uploaded successfully",
|
||||
"ERROR": "Error while uploading image",
|
||||
"UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
|
||||
"ERROR_FILE_SIZE": "Image size should be less than {size}MB",
|
||||
"ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
|
||||
"ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
|
||||
|
||||
@@ -1,7 +1,8 @@
|
||||
{
|
||||
"INBOX_MGMT": {
|
||||
"HEADER": "收件匣",
|
||||
"SIDEBAR_TXT": "<p><b>收件匣</b></p> <p> 當您將網站或 Facebook 頁面連接到 Chatwoot 它被稱為一個 <b>收件匣</b>。 您可以在Chatwoot 帳戶中擁有無限的收件匣。 </p><p> 點擊 <b>建立收件匣</b> 連接網站或 Facebook 頁面。 </p><p> 在儀表板中 您可以在一個地方看到所有收件匣中的所有對話,並在“對話”選項卡下回覆。 </p><p> 您也可以通過點擊儀表板左側面板上的收件匣名稱看到該收件匣的對話。 </p>",
|
||||
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
|
||||
"LEARN_MORE": "Learn more about inboxes",
|
||||
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
|
||||
"CLICK_TO_RECONNECT": "Click here to reconnect.",
|
||||
"LIST": {
|
||||
@@ -367,12 +368,19 @@
|
||||
"DESCRIPTION": "Click on the Sign in with Microsoft button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"EMAIL_PLACEHOLDER": "輸入電子信箱",
|
||||
"SIGN_IN": "Sign in with Microsoft",
|
||||
"HELP": "To add your Microsoft account as a channel, you need to authenticate your Microsoft account by clicking on 'Sign in with Microsoft' ",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Microsoft, please try again"
|
||||
},
|
||||
"GOOGLE": {
|
||||
"TITLE": "Google Email",
|
||||
"DESCRIPTION": "Click on the Sign in with Google button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"SIGN_IN": "Sign in with Google",
|
||||
"EMAIL_PLACEHOLDER": "輸入電子信箱",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Google, please try again"
|
||||
}
|
||||
},
|
||||
"DETAILS": {
|
||||
"LOADING_FB": "在 Facebook 上認證你... ..",
|
||||
"ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
|
||||
"ERROR_FB_AUTH": "出錯了,請刷新頁面...",
|
||||
"ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
|
||||
"ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
|
||||
@@ -736,7 +744,20 @@
|
||||
},
|
||||
"EMAIL_PROVIDERS": {
|
||||
"MICROSOFT": "Microsoft",
|
||||
"GOOGLE": "Google",
|
||||
"OTHER_PROVIDERS": "Other Providers"
|
||||
},
|
||||
"CHANNELS": {
|
||||
"MESSENGER": "Messenger",
|
||||
"WEB_WIDGET": "Website",
|
||||
"TWITTER_PROFILE": "Twitter",
|
||||
"TWILIO_SMS": "Twilio SMS",
|
||||
"WHATSAPP": "WhatsApp",
|
||||
"SMS": "SMS",
|
||||
"EMAIL": "Email",
|
||||
"TELEGRAM": "Telegram",
|
||||
"LINE": "Line",
|
||||
"API": "API 頻道"
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -12,6 +12,7 @@
|
||||
},
|
||||
"WEBHOOK": {
|
||||
"SUBSCRIBED_EVENTS": "Subscribed Events",
|
||||
"LEARN_MORE": "Learn more about webhooks",
|
||||
"FORM": {
|
||||
"CANCEL": "取消",
|
||||
"DESC": "Webhook 事件為您提供了有關 Chatwoot 帳戶中發生的事情的即時資訊。請輸入一個有效的URL來配置回呼。",
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
{
|
||||
"MACROS": {
|
||||
"HEADER": "Macros",
|
||||
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
|
||||
"LEARN_MORE": "Learn more about macros",
|
||||
"HEADER_BTN_TXT": "Add a new macro",
|
||||
"HEADER_BTN_TXT_SAVE": "Save macro",
|
||||
"LOADING": "Fetching macros",
|
||||
"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
|
||||
"ERROR": "Something went wrong. Please try again",
|
||||
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
|
||||
"ADD": {
|
||||
|
||||
@@ -277,6 +277,7 @@
|
||||
"REPORTS_TEAM": "Team",
|
||||
"SET_AVAILABILITY_TITLE": "Set yourself as",
|
||||
"SLA": "SLA",
|
||||
"CUSTOM_ROLES": "Custom Roles",
|
||||
"BETA": "Beta",
|
||||
"REPORTS_OVERVIEW": "總覽",
|
||||
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
{
|
||||
"SLA": {
|
||||
"HEADER": "SLA",
|
||||
"HEADER": "Service Level Agreements",
|
||||
"ADD_ACTION": "Add SLA",
|
||||
"ADD_ACTION_LONG": "Create a new SLA Policy",
|
||||
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
|
||||
@@ -105,4 +105,4 @@
|
||||
"HIDE": "Hide {count} rows"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user