@@ -55,6 +55,9 @@
|
||||
"CREATED_AT": "สร้างเมื่อ",
|
||||
"LAST_ACTIVITY": "Last activity"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "โปรดระบุค่า"
|
||||
},
|
||||
"GROUPS": {
|
||||
"STANDARD_FILTERS": "Standard filters",
|
||||
"ADDITIONAL_FILTERS": "Additional filters",
|
||||
|
||||
@@ -18,7 +18,8 @@
|
||||
"STATUS": "สถานะ",
|
||||
"ACTIONS": "การกระทำ",
|
||||
"VERIFIED": "ยืนยันเเล้ว",
|
||||
"VERIFICATION_PENDING": "รอการยืนยัน"
|
||||
"VERIFICATION_PENDING": "รอการยืนยัน",
|
||||
"AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "เพิ่มพนักงานในทีมของคุณ",
|
||||
|
||||
@@ -3,7 +3,8 @@
|
||||
"HEADER": "แอตทริบิวต์ที่กำหนดเอง",
|
||||
"HEADER_BTN_TXT": "เพิ่มแอตทริบิวต์เเบบกำหนดเอง",
|
||||
"LOADING": "กำลังดึงแอตทริบิวต์ที่กำหนดเอง",
|
||||
"SIDEBAR_TXT": "<p><b>แอตทริบิวต์เเบบกำหนดเอง</b> <p>แอตทริบิวต์เเบบกำหนดเองใช้สำหรับการติดตามข้อมูลต่างๆของผู้ติดต่อหรือการสนทนา เช่น แพ็คเกจที่ใช้, วันที่ลูกค้าเริ่มใช้บริการ เป็นต้น<br /><br />ในการสร้างแอตทริบิวต์เเบบกำหนดเอง ให้คลิกปุ่ม <b>แอตทริบิวต์เเบบกำหนดเอง</b> คุณสามารถปรับแต่งและลบแอตทริบิวต์เเบบกำหนดเองโดยการคลิกปุ่มปรับแต่ง หรือปุ่มลบ</p>",
|
||||
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
|
||||
"LEARN_MORE": "Learn more about custom attributes",
|
||||
"ADD": {
|
||||
"TITLE": "เพิ่มแอตทริบิวต์เเบบกำหนดเอง",
|
||||
"SUBMIT": "สร้าง",
|
||||
|
||||
@@ -1,9 +1,10 @@
|
||||
{
|
||||
"AUTOMATION": {
|
||||
"HEADER": "เงื่อนไขอัตโนมัติ",
|
||||
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
|
||||
"LEARN_MORE": "Learn more about automation",
|
||||
"HEADER_BTN_TXT": "เพิ่มเงื่อนไขอัตโนมัติ",
|
||||
"LOADING": "กำลังโหลดเงื่อนไขอัตโนมัติ",
|
||||
"SIDEBAR_TXT": "<p><b>เงื่อนไขอัตโนมัติ</b> <p>เงื่อนไขอัตโนมัติช่วยให้คุณไม่ต้องทำงานเดิมซ้ำๆ คุณสามารถใช้เงื่อนไขอัตโนมัติทำได้หลายอย่าง เช่น การเพิ่มป้ายกำกับ และมอบหมายงานให้พนักงานที่เกี่ยวข้องโดยอัตโนมัติ ช่วยให้ทีมโฟกัสกับงานที่เหมาะสมและลดเวลาที่ใช้ในการทำงานที่คุณต้องคลิกเอง </p>",
|
||||
"ADD": {
|
||||
"TITLE": "เพิ่มเงื่อนไขอัตโนมัติ",
|
||||
"SUBMIT": "สร้าง",
|
||||
|
||||
@@ -30,6 +30,9 @@
|
||||
"is_lesser_than": "ก่อนหน้า",
|
||||
"days_before": "x วันก่อน"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "โปรดระบุค่า"
|
||||
},
|
||||
"ATTRIBUTES": {
|
||||
"NAME": "ชื่อ",
|
||||
"EMAIL": "อีเมล์",
|
||||
|
||||
91
app/javascript/dashboard/i18n/locale/th/customRole.json
Normal file
91
app/javascript/dashboard/i18n/locale/th/customRole.json
Normal file
@@ -0,0 +1,91 @@
|
||||
{
|
||||
"CUSTOM_ROLE": {
|
||||
"HEADER": "Custom Roles",
|
||||
"LEARN_MORE": "Learn more about custom roles",
|
||||
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"HEADER_BTN_TXT": "Add custom role",
|
||||
"LOADING": "Fetching custom roles...",
|
||||
"SEARCH_404": "There are no items matching this query.",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to create custom roles",
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
},
|
||||
"ENTERPRISE_PAYWALL": {
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the paid plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
|
||||
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
||||
},
|
||||
"LIST": {
|
||||
"404": "There are no custom roles available in this account.",
|
||||
"TITLE": "Manage custom roles",
|
||||
"DESC": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"TABLE_HEADER": [
|
||||
"ชื่อ",
|
||||
"คำอธิบาย",
|
||||
"Permissions",
|
||||
"การกระทำ"
|
||||
]
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"CONVERSATION_MANAGE": "Manage all conversations",
|
||||
"CONVERSATION_UNASSIGNED_MANAGE": "Manage unassigned conversations and those assigned to them",
|
||||
"CONVERSATION_PARTICIPATING_MANAGE": "Manage participating conversations and those assigned to them",
|
||||
"CONTACT_MANAGE": "Manage contacts",
|
||||
"REPORT_MANAGE": "Manage reports",
|
||||
"KNOWLEDGE_BASE_MANAGE": "Manage knowledge base"
|
||||
},
|
||||
"FORM": {
|
||||
"NAME": {
|
||||
"LABEL": "ชื่อ",
|
||||
"PLACEHOLDER": "Please enter a name.",
|
||||
"ERROR": "โปรดระบุชื่อ."
|
||||
},
|
||||
"DESCRIPTION": {
|
||||
"LABEL": "คำอธิบาย",
|
||||
"PLACEHOLDER": "Please enter a description.",
|
||||
"ERROR": "โปรดระบุคำอธิบาย."
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"LABEL": "Permissions",
|
||||
"ERROR": "Permissions are required."
|
||||
},
|
||||
"CANCEL_BUTTON_TEXT": "ยกเลิก",
|
||||
"API": {
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
}
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "ส่ง",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role added successfully."
|
||||
}
|
||||
},
|
||||
"EDIT": {
|
||||
"BUTTON_TEXT": "เเก้ไข",
|
||||
"TITLE": "Edit custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "อัพเดท",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role updated successfully."
|
||||
}
|
||||
},
|
||||
"DELETE": {
|
||||
"BUTTON_TEXT": "ลบ",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role deleted successfully.",
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
},
|
||||
"CONFIRM": {
|
||||
"TITLE": "ยืนยันการลบ",
|
||||
"MESSAGE": "คุณต้องการที่จะลบไหม ",
|
||||
"YES": "Yes, delete ",
|
||||
"NO": "No, keep "
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -41,6 +41,7 @@
|
||||
"UPLOADING": "กำลังอัพโหลด",
|
||||
"SUCCESS": "Image uploaded successfully",
|
||||
"ERROR": "Error while uploading image",
|
||||
"UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
|
||||
"ERROR_FILE_SIZE": "Image size should be less than {size}MB",
|
||||
"ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
|
||||
"ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
|
||||
|
||||
@@ -1,7 +1,8 @@
|
||||
{
|
||||
"INBOX_MGMT": {
|
||||
"HEADER": "กล่องข้อความ",
|
||||
"SIDEBAR_TXT": "<p><b>กล่องข้อความ</b></p> <p> เมื่อคุณเชื่อมต่อเว็บไซต์หรือหน้า Facebook กับ Chatwoot จะเรียกว่า <b>Inbox</b> คุณสามารถมีกล่องจดหมายได้ไม่ จำกัด ในบัญชี Chatwoot ของคุณ </p> <p> คลิกที่ <b> เพิ่มกล่องจดหมาย </b>เพื่อเชื่อมต่อเว็บไซต์หรือเพจ Facebook </p> <p> ในแดชบอร์ดคุณสามารถดูการสนทนาทั้งหมดจากกล่องจดหมายทั้งหมดของคุณในที่เดียวและตอบกลับได้ในแท็บ \"การสนทนา\" </p> <p> คุณยังสามารถดูการสนทนาเฉพาะสำหรับกล่องจดหมายได้โดยคลิกที่ชื่อกล่องจดหมายในบานหน้าต่างด้านซ้ายของแผงควบคุม </p>",
|
||||
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
|
||||
"LEARN_MORE": "Learn more about inboxes",
|
||||
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
|
||||
"CLICK_TO_RECONNECT": "Click here to reconnect.",
|
||||
"LIST": {
|
||||
@@ -367,12 +368,19 @@
|
||||
"DESCRIPTION": "Click on the Sign in with Microsoft button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"SIGN_IN": "Sign in with Microsoft",
|
||||
"HELP": "To add your Microsoft account as a channel, you need to authenticate your Microsoft account by clicking on 'Sign in with Microsoft' ",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Microsoft, please try again"
|
||||
},
|
||||
"GOOGLE": {
|
||||
"TITLE": "Google Email",
|
||||
"DESCRIPTION": "Click on the Sign in with Google button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"SIGN_IN": "Sign in with Google",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Google, please try again"
|
||||
}
|
||||
},
|
||||
"DETAILS": {
|
||||
"LOADING_FB": "กำลังตรวจสอบสิทธิ์ของคุณกับ Facebook...",
|
||||
"ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
|
||||
"ERROR_FB_AUTH": "มีข้อผิดพลาดเกิดขึ้น โปรดโหลดหน้านี้ใหม่อีกครั้ง",
|
||||
"ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
|
||||
"ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
|
||||
@@ -736,7 +744,20 @@
|
||||
},
|
||||
"EMAIL_PROVIDERS": {
|
||||
"MICROSOFT": "Microsoft",
|
||||
"GOOGLE": "Google",
|
||||
"OTHER_PROVIDERS": "Other Providers"
|
||||
},
|
||||
"CHANNELS": {
|
||||
"MESSENGER": "Messenger",
|
||||
"WEB_WIDGET": "Website",
|
||||
"TWITTER_PROFILE": "ทวิตเตอร์",
|
||||
"TWILIO_SMS": "Twilio SMS",
|
||||
"WHATSAPP": "WhatsApp",
|
||||
"SMS": "SMS",
|
||||
"EMAIL": "อีเมล์",
|
||||
"TELEGRAM": "Telegram",
|
||||
"LINE": "Line",
|
||||
"API": "ช่อง API"
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -12,6 +12,7 @@
|
||||
},
|
||||
"WEBHOOK": {
|
||||
"SUBSCRIBED_EVENTS": "เหตุการณ์ที่ติดตามอยู่",
|
||||
"LEARN_MORE": "Learn more about webhooks",
|
||||
"FORM": {
|
||||
"CANCEL": "ยกเลิก",
|
||||
"DESC": "Webhook จะมีการส่งข้อมูลตลอดเวลา โดยใส่ URL ที่จะรับข้อมูลให้ถูกต้อง",
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
{
|
||||
"MACROS": {
|
||||
"HEADER": "Macros",
|
||||
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
|
||||
"LEARN_MORE": "Learn more about macros",
|
||||
"HEADER_BTN_TXT": "Add a new macro",
|
||||
"HEADER_BTN_TXT_SAVE": "Save macro",
|
||||
"LOADING": "Fetching macros",
|
||||
"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
|
||||
"ERROR": "Something went wrong. Please try again",
|
||||
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
|
||||
"ADD": {
|
||||
|
||||
@@ -277,6 +277,7 @@
|
||||
"REPORTS_TEAM": "ทีม",
|
||||
"SET_AVAILABILITY_TITLE": "ตั้งสถานะเป็น...",
|
||||
"SLA": "SLA",
|
||||
"CUSTOM_ROLES": "Custom Roles",
|
||||
"BETA": "Beta",
|
||||
"REPORTS_OVERVIEW": "ภาพรวม",
|
||||
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
{
|
||||
"SLA": {
|
||||
"HEADER": "SLA",
|
||||
"HEADER": "Service Level Agreements",
|
||||
"ADD_ACTION": "Add SLA",
|
||||
"ADD_ACTION_LONG": "Create a new SLA Policy",
|
||||
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
|
||||
@@ -105,4 +105,4 @@
|
||||
"HIDE": "Hide {count} rows"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user