@@ -55,6 +55,9 @@
|
||||
"CREATED_AT": "Created at",
|
||||
"LAST_ACTIVITY": "Last activity"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "Value is required"
|
||||
},
|
||||
"GROUPS": {
|
||||
"STANDARD_FILTERS": "Standard filters",
|
||||
"ADDITIONAL_FILTERS": "Additional filters",
|
||||
|
||||
@@ -18,7 +18,8 @@
|
||||
"STATUS": "Status",
|
||||
"ACTIONS": "Actions",
|
||||
"VERIFIED": "Verified",
|
||||
"VERIFICATION_PENDING": "Verification Pending"
|
||||
"VERIFICATION_PENDING": "Verification Pending",
|
||||
"AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add agent to your team",
|
||||
|
||||
@@ -3,7 +3,8 @@
|
||||
"HEADER": "Custom Attributes",
|
||||
"HEADER_BTN_TXT": "Add Custom Attribute",
|
||||
"LOADING": "Fetching custom attributes",
|
||||
"SIDEBAR_TXT": "<p><b>Custom Attributes</b> <p>A custom attribute tracks facts about your contacts/conversation — like the subscription plan, or when they ordered the first item etc. <br /><br />For creating a Custom Attribute, just click on the <b>Add Custom Attribute.</b> You can also edit or delete an existing Custom Attribute by clicking on the Edit or Delete button.</p>",
|
||||
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
|
||||
"LEARN_MORE": "Learn more about custom attributes",
|
||||
"ADD": {
|
||||
"TITLE": "Add Custom Attribute",
|
||||
"SUBMIT": "Create",
|
||||
|
||||
@@ -1,9 +1,10 @@
|
||||
{
|
||||
"AUTOMATION": {
|
||||
"HEADER": "Automations",
|
||||
"HEADER": "Automation",
|
||||
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
|
||||
"LEARN_MORE": "Learn more about automation",
|
||||
"HEADER_BTN_TXT": "Add Automation Rule",
|
||||
"LOADING": "Fetching automation rules",
|
||||
"SIDEBAR_TXT": "<p><b>Automation Rules</b> <p>Automation can replace and automate existing processes that require manual effort. You can do many things with automation, including adding labels and assigning conversation to the best agent. So the team focuses on what they do best and spends more little time on manual tasks.</p>",
|
||||
"ADD": {
|
||||
"TITLE": "Add Automation Rule",
|
||||
"SUBMIT": "Create",
|
||||
|
||||
@@ -30,6 +30,9 @@
|
||||
"is_lesser_than": "Is lesser than",
|
||||
"days_before": "Is x days before"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "Value is required"
|
||||
},
|
||||
"ATTRIBUTES": {
|
||||
"NAME": "Name",
|
||||
"EMAIL": "Email",
|
||||
|
||||
91
app/javascript/dashboard/i18n/locale/sh/customRole.json
Normal file
91
app/javascript/dashboard/i18n/locale/sh/customRole.json
Normal file
@@ -0,0 +1,91 @@
|
||||
{
|
||||
"CUSTOM_ROLE": {
|
||||
"HEADER": "Custom Roles",
|
||||
"LEARN_MORE": "Learn more about custom roles",
|
||||
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"HEADER_BTN_TXT": "Add custom role",
|
||||
"LOADING": "Fetching custom roles...",
|
||||
"SEARCH_404": "There are no items matching this query.",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to create custom roles",
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
},
|
||||
"ENTERPRISE_PAYWALL": {
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the paid plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
|
||||
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
||||
},
|
||||
"LIST": {
|
||||
"404": "There are no custom roles available in this account.",
|
||||
"TITLE": "Manage custom roles",
|
||||
"DESC": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"TABLE_HEADER": [
|
||||
"Name",
|
||||
"Description",
|
||||
"Permissions",
|
||||
"Actions"
|
||||
]
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"CONVERSATION_MANAGE": "Manage all conversations",
|
||||
"CONVERSATION_UNASSIGNED_MANAGE": "Manage unassigned conversations and those assigned to them",
|
||||
"CONVERSATION_PARTICIPATING_MANAGE": "Manage participating conversations and those assigned to them",
|
||||
"CONTACT_MANAGE": "Manage contacts",
|
||||
"REPORT_MANAGE": "Manage reports",
|
||||
"KNOWLEDGE_BASE_MANAGE": "Manage knowledge base"
|
||||
},
|
||||
"FORM": {
|
||||
"NAME": {
|
||||
"LABEL": "Name",
|
||||
"PLACEHOLDER": "Please enter a name.",
|
||||
"ERROR": "Name is required."
|
||||
},
|
||||
"DESCRIPTION": {
|
||||
"LABEL": "Description",
|
||||
"PLACEHOLDER": "Please enter a description.",
|
||||
"ERROR": "Description is required."
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"LABEL": "Permissions",
|
||||
"ERROR": "Permissions are required."
|
||||
},
|
||||
"CANCEL_BUTTON_TEXT": "Cancel",
|
||||
"API": {
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
}
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "Submit",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role added successfully."
|
||||
}
|
||||
},
|
||||
"EDIT": {
|
||||
"BUTTON_TEXT": "Edit",
|
||||
"TITLE": "Edit custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "Update",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role updated successfully."
|
||||
}
|
||||
},
|
||||
"DELETE": {
|
||||
"BUTTON_TEXT": "Delete",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role deleted successfully.",
|
||||
"ERROR_MESSAGE": "Could not connect to Woot server. Please try again."
|
||||
},
|
||||
"CONFIRM": {
|
||||
"TITLE": "Confirm deletion",
|
||||
"MESSAGE": "Are you sure to delete ",
|
||||
"YES": "Yes, delete ",
|
||||
"NO": "No, keep "
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -41,6 +41,7 @@
|
||||
"UPLOADING": "Uploading...",
|
||||
"SUCCESS": "Image uploaded successfully",
|
||||
"ERROR": "Error while uploading image",
|
||||
"UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
|
||||
"ERROR_FILE_SIZE": "Image size should be less than {size}MB",
|
||||
"ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
|
||||
"ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
|
||||
|
||||
@@ -1,7 +1,8 @@
|
||||
{
|
||||
"INBOX_MGMT": {
|
||||
"HEADER": "Inboxes",
|
||||
"SIDEBAR_TXT": "<p><b>Inbox</b></p> <p> When you connect a website or a facebook Page to Chatwoot, it is called an <b>Inbox</b>. You can have unlimited inboxes in your Chatwoot account. </p><p> Click on <b>Add Inbox</b> to connect a website or a Facebook Page. </p><p> In the Dashboard, you can see all the conversations from all your inboxes in a single place and respond to them under the `Conversations` tab. </p><p> You can also see conversations specific to an inbox by clicking on the inbox name on the left pane of the dashboard. </p>",
|
||||
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
|
||||
"LEARN_MORE": "Learn more about inboxes",
|
||||
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
|
||||
"CLICK_TO_RECONNECT": "Click here to reconnect.",
|
||||
"LIST": {
|
||||
@@ -367,12 +368,19 @@
|
||||
"DESCRIPTION": "Click on the Sign in with Microsoft button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"SIGN_IN": "Sign in with Microsoft",
|
||||
"HELP": "To add your Microsoft account as a channel, you need to authenticate your Microsoft account by clicking on 'Sign in with Microsoft' ",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Microsoft, please try again"
|
||||
},
|
||||
"GOOGLE": {
|
||||
"TITLE": "Google Email",
|
||||
"DESCRIPTION": "Click on the Sign in with Google button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"SIGN_IN": "Sign in with Google",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Google, please try again"
|
||||
}
|
||||
},
|
||||
"DETAILS": {
|
||||
"LOADING_FB": "Authenticating you with Facebook...",
|
||||
"ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
|
||||
"ERROR_FB_AUTH": "Something went wrong, Please refresh page...",
|
||||
"ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
|
||||
"ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
|
||||
@@ -736,7 +744,20 @@
|
||||
},
|
||||
"EMAIL_PROVIDERS": {
|
||||
"MICROSOFT": "Microsoft",
|
||||
"GOOGLE": "Google",
|
||||
"OTHER_PROVIDERS": "Other Providers"
|
||||
},
|
||||
"CHANNELS": {
|
||||
"MESSENGER": "Messenger",
|
||||
"WEB_WIDGET": "Website",
|
||||
"TWITTER_PROFILE": "Twitter",
|
||||
"TWILIO_SMS": "Twilio SMS",
|
||||
"WHATSAPP": "WhatsApp",
|
||||
"SMS": "SMS",
|
||||
"EMAIL": "Email",
|
||||
"TELEGRAM": "Telegram",
|
||||
"LINE": "Line",
|
||||
"API": "API Channel"
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -12,6 +12,7 @@
|
||||
},
|
||||
"WEBHOOK": {
|
||||
"SUBSCRIBED_EVENTS": "Subscribed Events",
|
||||
"LEARN_MORE": "Learn more about webhooks",
|
||||
"FORM": {
|
||||
"CANCEL": "Cancel",
|
||||
"DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
{
|
||||
"MACROS": {
|
||||
"HEADER": "Macros",
|
||||
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
|
||||
"LEARN_MORE": "Learn more about macros",
|
||||
"HEADER_BTN_TXT": "Add a new macro",
|
||||
"HEADER_BTN_TXT_SAVE": "Save macro",
|
||||
"LOADING": "Fetching macros",
|
||||
"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
|
||||
"ERROR": "Something went wrong. Please try again",
|
||||
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
|
||||
"ADD": {
|
||||
|
||||
@@ -277,6 +277,7 @@
|
||||
"REPORTS_TEAM": "Team",
|
||||
"SET_AVAILABILITY_TITLE": "Set yourself as",
|
||||
"SLA": "SLA",
|
||||
"CUSTOM_ROLES": "Custom Roles",
|
||||
"BETA": "Beta",
|
||||
"REPORTS_OVERVIEW": "Overview",
|
||||
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
{
|
||||
"SLA": {
|
||||
"HEADER": "SLA",
|
||||
"HEADER": "Service Level Agreements",
|
||||
"ADD_ACTION": "Add SLA",
|
||||
"ADD_ACTION_LONG": "Create a new SLA Policy",
|
||||
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
|
||||
@@ -105,4 +105,4 @@
|
||||
"HIDE": "Hide {count} rows"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user