@@ -55,6 +55,9 @@
|
||||
"CREATED_AT": "Creato il",
|
||||
"LAST_ACTIVITY": "Last activity"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "Il valore è obbligatorio"
|
||||
},
|
||||
"GROUPS": {
|
||||
"STANDARD_FILTERS": "Standard filters",
|
||||
"ADDITIONAL_FILTERS": "Additional filters",
|
||||
|
||||
@@ -18,7 +18,8 @@
|
||||
"STATUS": "Stato",
|
||||
"ACTIONS": "Azioni",
|
||||
"VERIFIED": "Verificato",
|
||||
"VERIFICATION_PENDING": "Verifica in sospeso"
|
||||
"VERIFICATION_PENDING": "Verifica in sospeso",
|
||||
"AVAILABLE_CUSTOM_ROLE": "Available custom role permissions"
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Aggiungi agente al tuo team",
|
||||
|
||||
@@ -3,7 +3,8 @@
|
||||
"HEADER": "Attributi personalizzati",
|
||||
"HEADER_BTN_TXT": "Aggiungi attributo personalizzato",
|
||||
"LOADING": "Recupero degli attributi personalizzati",
|
||||
"SIDEBAR_TXT": "<p><b>Attributi personalizzati</b> <p>Un attributo personalizzato tiene traccia dei dati relativi ai tuoi contatti/conversazioni — come il piano di abbonamento, o quando hanno ordinato il primo oggetto, ecc. <br /><br />Per creare un attributo personalizzato, basta cliccare sul pulsante <b>Aggiungi attributo personalizzato.</b> Puoi anche modificare o eliminare un attributo personalizzato esistente facendo clic sul pulsante Modifica o Elimina.</p>",
|
||||
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
|
||||
"LEARN_MORE": "Learn more about custom attributes",
|
||||
"ADD": {
|
||||
"TITLE": "Aggiungi attributo personalizzato",
|
||||
"SUBMIT": "Crea",
|
||||
|
||||
@@ -1,9 +1,10 @@
|
||||
{
|
||||
"AUTOMATION": {
|
||||
"HEADER": "Automazioni",
|
||||
"HEADER": "Automazione",
|
||||
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
|
||||
"LEARN_MORE": "Learn more about automation",
|
||||
"HEADER_BTN_TXT": "Aggiungi regola di automazione",
|
||||
"LOADING": "Recupero delle regole di automazione",
|
||||
"SIDEBAR_TXT": "<p><b>Regole di automazione</b> <p>L'automazione può sostituire e automatizzare i processi esistenti che richiedono uno sforzo manuale. È possibile fare molte cose con l'automazione, tra cui l'aggiunta di etichette e l'assegnazione di una conversazione al miglior agente. Così il team si concentra su quello che fanno meglio e spende meno tempo per le attività manuali.</p>",
|
||||
"ADD": {
|
||||
"TITLE": "Aggiungi regola di automazione",
|
||||
"SUBMIT": "Crea",
|
||||
|
||||
@@ -30,6 +30,9 @@
|
||||
"is_lesser_than": "È minore di",
|
||||
"days_before": "È x giorni prima"
|
||||
},
|
||||
"ERRORS": {
|
||||
"VALUE_REQUIRED": "Il valore è obbligatorio"
|
||||
},
|
||||
"ATTRIBUTES": {
|
||||
"NAME": "Nome",
|
||||
"EMAIL": "Email",
|
||||
|
||||
91
app/javascript/dashboard/i18n/locale/it/customRole.json
Normal file
91
app/javascript/dashboard/i18n/locale/it/customRole.json
Normal file
@@ -0,0 +1,91 @@
|
||||
{
|
||||
"CUSTOM_ROLE": {
|
||||
"HEADER": "Custom Roles",
|
||||
"LEARN_MORE": "Learn more about custom roles",
|
||||
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"HEADER_BTN_TXT": "Add custom role",
|
||||
"LOADING": "Fetching custom roles...",
|
||||
"SEARCH_404": "Non ci sono elementi che corrispondono a questa richiesta.",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to create custom roles",
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade your plan to get access to advanced features like team management, automations, custom attributes, and more.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
},
|
||||
"ENTERPRISE_PAYWALL": {
|
||||
"AVAILABLE_ON": "The custom role feature is only available in the paid plans.",
|
||||
"UPGRADE_PROMPT": "Upgrade to a paid plan to access advanced features like audit logs, agent capacity, and more.",
|
||||
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
||||
},
|
||||
"LIST": {
|
||||
"404": "There are no custom roles available in this account.",
|
||||
"TITLE": "Manage custom roles",
|
||||
"DESC": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"TABLE_HEADER": [
|
||||
"Nome",
|
||||
"Descrizione",
|
||||
"Permissions",
|
||||
"Azioni"
|
||||
]
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"CONVERSATION_MANAGE": "Manage all conversations",
|
||||
"CONVERSATION_UNASSIGNED_MANAGE": "Manage unassigned conversations and those assigned to them",
|
||||
"CONVERSATION_PARTICIPATING_MANAGE": "Manage participating conversations and those assigned to them",
|
||||
"CONTACT_MANAGE": "Manage contacts",
|
||||
"REPORT_MANAGE": "Manage reports",
|
||||
"KNOWLEDGE_BASE_MANAGE": "Manage knowledge base"
|
||||
},
|
||||
"FORM": {
|
||||
"NAME": {
|
||||
"LABEL": "Nome",
|
||||
"PLACEHOLDER": "Please enter a name.",
|
||||
"ERROR": "Il nome è obbligatorio."
|
||||
},
|
||||
"DESCRIPTION": {
|
||||
"LABEL": "Descrizione",
|
||||
"PLACEHOLDER": "Please enter a description.",
|
||||
"ERROR": "La descrizione è obbligatoria."
|
||||
},
|
||||
"PERMISSIONS": {
|
||||
"LABEL": "Permissions",
|
||||
"ERROR": "Permissions are required."
|
||||
},
|
||||
"CANCEL_BUTTON_TEXT": "annulla",
|
||||
"API": {
|
||||
"ERROR_MESSAGE": "Impossibile connettersi al server Woot, riprova più tardi"
|
||||
}
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "Invia",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role added successfully."
|
||||
}
|
||||
},
|
||||
"EDIT": {
|
||||
"BUTTON_TEXT": "Modifica",
|
||||
"TITLE": "Edit custom role",
|
||||
"DESC": " Custom roles allows you to create roles with specific permissions and access levels to suit the requirements of the organization.",
|
||||
"SUBMIT": "Aggiorna",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role updated successfully."
|
||||
}
|
||||
},
|
||||
"DELETE": {
|
||||
"BUTTON_TEXT": "Elimina",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Custom role deleted successfully.",
|
||||
"ERROR_MESSAGE": "Impossibile connettersi al server Woot, riprova più tardi"
|
||||
},
|
||||
"CONFIRM": {
|
||||
"TITLE": "Conferma eliminazione",
|
||||
"MESSAGE": "Sei sicuro di voler eliminare ",
|
||||
"YES": "Yes, delete ",
|
||||
"NO": "No, keep "
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -41,6 +41,7 @@
|
||||
"UPLOADING": "Caricamento...",
|
||||
"SUCCESS": "Image uploaded successfully",
|
||||
"ERROR": "Error while uploading image",
|
||||
"UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
|
||||
"ERROR_FILE_SIZE": "Image size should be less than {size}MB",
|
||||
"ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
|
||||
"ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
|
||||
|
||||
@@ -1,7 +1,8 @@
|
||||
{
|
||||
"INBOX_MGMT": {
|
||||
"HEADER": "Posta",
|
||||
"SIDEBAR_TXT": "<p><b>Casella</b></p> <p> Quando colleghi un sito web o una pagina facebook a Chatwoot, si chiama <b>Casella</b>. Puoi avere caselle illimitate nel tuo account Chatwoot. </p><p> Clicca su <b>Aggiungi Casella</b> per collegare un sito web o una pagina Facebook. </p><p> Nella Dashboard, puoi vedere tutte le conversazioni da tutte le tue caselle di posta in un unico posto e rispondere ad esse nella scheda `Conversazioni`. </p><p> È anche possibile visualizzare le conversazioni specifiche di una casella facendo clic sul nome della casella nel riquadro sinistro del cruscotto. </p>",
|
||||
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
|
||||
"LEARN_MORE": "Learn more about inboxes",
|
||||
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
|
||||
"CLICK_TO_RECONNECT": "Click here to reconnect.",
|
||||
"LIST": {
|
||||
@@ -367,12 +368,19 @@
|
||||
"DESCRIPTION": "Click on the Sign in with Microsoft button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"SIGN_IN": "Sign in with Microsoft",
|
||||
"HELP": "To add your Microsoft account as a channel, you need to authenticate your Microsoft account by clicking on 'Sign in with Microsoft' ",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Microsoft, please try again"
|
||||
},
|
||||
"GOOGLE": {
|
||||
"TITLE": "Google Email",
|
||||
"DESCRIPTION": "Click on the Sign in with Google button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
|
||||
"SIGN_IN": "Sign in with Google",
|
||||
"EMAIL_PLACEHOLDER": "Enter email address",
|
||||
"ERROR_MESSAGE": "There was an error connecting to Google, please try again"
|
||||
}
|
||||
},
|
||||
"DETAILS": {
|
||||
"LOADING_FB": "Autenticazione con Facebook...",
|
||||
"ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
|
||||
"ERROR_FB_AUTH": "Qualcosa è andato storto, per favore aggiorna la pagina...",
|
||||
"ERROR_FB_UNAUTHORIZED": "You're not authorized to perform this action. ",
|
||||
"ERROR_FB_UNAUTHORIZED_HELP": "Please ensure you have access to the Facebook page with full control. You can read more about Facebook roles <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
|
||||
@@ -736,7 +744,20 @@
|
||||
},
|
||||
"EMAIL_PROVIDERS": {
|
||||
"MICROSOFT": "Microsoft",
|
||||
"GOOGLE": "Google",
|
||||
"OTHER_PROVIDERS": "Other Providers"
|
||||
},
|
||||
"CHANNELS": {
|
||||
"MESSENGER": "Messenger",
|
||||
"WEB_WIDGET": "Website",
|
||||
"TWITTER_PROFILE": "Twitter",
|
||||
"TWILIO_SMS": "Twilio SMS",
|
||||
"WHATSAPP": "WhatsApp",
|
||||
"SMS": "SMS",
|
||||
"EMAIL": "Email",
|
||||
"TELEGRAM": "Telegram",
|
||||
"LINE": "Line",
|
||||
"API": "Canale API"
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -12,6 +12,7 @@
|
||||
},
|
||||
"WEBHOOK": {
|
||||
"SUBSCRIBED_EVENTS": "Eventi iscritti",
|
||||
"LEARN_MORE": "Learn more about webhooks",
|
||||
"FORM": {
|
||||
"CANCEL": "Annulla",
|
||||
"DESC": "Gli eventi Webhook ti forniscono le informazioni in tempo reale su ciò che sta accadendo nel tuo account Chatwoot. Per favore inserisci un URL valido per configurare un callback.",
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
{
|
||||
"MACROS": {
|
||||
"HEADER": "Macros",
|
||||
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
|
||||
"LEARN_MORE": "Learn more about macros",
|
||||
"HEADER_BTN_TXT": "Add a new macro",
|
||||
"HEADER_BTN_TXT_SAVE": "Save macro",
|
||||
"LOADING": "Fetching macros",
|
||||
"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
|
||||
"ERROR": "Something went wrong. Please try again",
|
||||
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
|
||||
"ADD": {
|
||||
|
||||
@@ -277,6 +277,7 @@
|
||||
"REPORTS_TEAM": "Team",
|
||||
"SET_AVAILABILITY_TITLE": "Imposta te stesso come",
|
||||
"SLA": "SLA",
|
||||
"CUSTOM_ROLES": "Custom Roles",
|
||||
"BETA": "Beta",
|
||||
"REPORTS_OVERVIEW": "Panoramica",
|
||||
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
{
|
||||
"SLA": {
|
||||
"HEADER": "SLA",
|
||||
"HEADER": "Service Level Agreements",
|
||||
"ADD_ACTION": "Add SLA",
|
||||
"ADD_ACTION_LONG": "Create a new SLA Policy",
|
||||
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
|
||||
@@ -105,4 +105,4 @@
|
||||
"HIDE": "Hide {count} rows"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user