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chore: Add activity message for conversation resolutions by Captain (#11492)

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Currently, when Captain resolves a conversation, the same activity
message used for auto-resolution is shown. This has caused confusion for
users.
With this change, a distinct activity message will be displayed
specifically for resolutions performed by Captain, improving clarity.


Fixes
https://linear.app/chatwoot/issue/CW-4289/incorrect-activity-message-for-conversations-resolved-by-captain-auto#comment-d2991763

Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Sojan Jose
2025-05-16 11:57:07 -07:00
committed by GitHub
parent 107ad99b7e
commit eba24ce275
4 changed files with 37 additions and 8 deletions
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2
config/locales/en.yml
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@@ -153,6 +153,8 @@ en:
delivery_status:
error_code: 'Error code: %{error_code}'
activity:
captain:
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
status:
resolved: 'Conversation was marked resolved by %{user_name}'
contact_resolved: 'Conversation was resolved by %{contact_name}'