chore: Update account deletion email copy (#12317)

Update the email copies for account deletion emails 

## Manual Deletion 

<img width="1378" height="678" alt="Screenshot 2025-08-29 at 2 41 40 PM"
src="https://github.com/user-attachments/assets/63d7ad97-ad51-4a8b-9ef3-d427fa467f8a"
/>

## Inactive Deletion

<img width="2946" height="1808" alt="image"
src="https://github.com/user-attachments/assets/bb50d08c-8701-4f93-af29-0b1d948a4009"
/>

---------

Co-authored-by: Cursor Agent <cursoragent@cursor.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>

spec/enterprise/models/account_spec.rb

@@ -229,18 +229,27 @@ RSpec.describe Account, type: :model do
     describe '#mark_for_deletion' do
       it 'sets the marked_for_deletion_at and marked_for_deletion_reason attributes' do
         expect do
-          account.mark_for_deletion('test_reason')
+          account.mark_for_deletion('inactivity')
         end.to change { account.reload.custom_attributes['marked_for_deletion_at'] }.from(nil).to(be_present)
-           .and change { account.reload.custom_attributes['marked_for_deletion_reason'] }.from(nil).to('test_reason')
+           .and change { account.reload.custom_attributes['marked_for_deletion_reason'] }.from(nil).to('inactivity')
       end
 
-      it 'sends a notification email to admin users' do
+      it 'sends a user-initiated deletion email when reason is manual_deletion' do
         mailer = double
         expect(AdministratorNotifications::AccountNotificationMailer).to receive(:with).with(account: account).and_return(mailer)
-        expect(mailer).to receive(:account_deletion).with(account, 'test_reason').and_return(mailer)
+        expect(mailer).to receive(:account_deletion_user_initiated).with(account, 'manual_deletion').and_return(mailer)
         expect(mailer).to receive(:deliver_later)
 
-        account.mark_for_deletion('test_reason')
+        account.mark_for_deletion('manual_deletion')
+      end
+
+      it 'sends a system-initiated deletion email when reason is not manual_deletion' do
+        mailer = double
+        expect(AdministratorNotifications::AccountNotificationMailer).to receive(:with).with(account: account).and_return(mailer)
+        expect(mailer).to receive(:account_deletion_for_inactivity).with(account, 'inactivity').and_return(mailer)
+        expect(mailer).to receive(:deliver_later)
+
+        account.mark_for_deletion('inactivity')
       end
 
       it 'returns true when successful' do

spec/mailers/administrator_notifications/account_notification_mailer_spec.rb

@@ -1,116 +1,46 @@
 require 'rails_helper'
-require Rails.root.join 'spec/mailers/administrator_notifications/shared/smtp_config_shared.rb'
 
 RSpec.describe AdministratorNotifications::AccountNotificationMailer do
-  include_context 'with smtp config'
+  let(:account) { create(:account, name: 'Test Account') }
+  let(:mailer) { described_class.with(account: account) }
+  let(:class_instance) { described_class.new }
 
-  let!(:account) { create(:account) }
-  let!(:admin) { create(:user, account: account, role: :administrator) }
+  before do
+    allow(described_class).to receive(:new).and_return(class_instance)
+    allow(class_instance).to receive(:smtp_config_set_or_development?).and_return(true)
+    account.custom_attributes['marked_for_deletion_at'] = 7.days.from_now.iso8601
+    account.save!
+  end
 
-  describe 'account_deletion' do
-    let(:reason) { 'manual_deletion' }
-    let(:mail) { described_class.with(account: account).account_deletion(account, reason) }
-    let(:deletion_date) { 7.days.from_now.iso8601 }
-
-    before do
-      account.update!(custom_attributes: {
-                        'marked_for_deletion_at' => deletion_date,
-                        'marked_for_deletion_reason' => reason
-                      })
-    end
-
-    it 'renders the subject' do
-      expect(mail.subject).to eq('Your account has been marked for deletion')
-    end
-
-    it 'renders the receiver email' do
-      expect(mail.to).to eq([admin.email])
-    end
-
-    it 'includes the account name in the email body' do
-      expect(mail.body.encoded).to include(account.name)
-    end
-
-    it 'includes the deletion date in the email body' do
-      expect(mail.body.encoded).to include(deletion_date)
-    end
-
-    it 'includes a link to cancel the deletion' do
-      expect(mail.body.encoded).to include('Cancel Account Deletion')
-    end
-
-    context 'when reason is manual_deletion' do
-      it 'includes the administrator message' do
-        expect(mail.body.encoded).to include('This action was requested by one of the administrators of your account')
-      end
-    end
-
-    context 'when reason is not manual_deletion' do
-      let(:reason) { 'inactivity' }
-
-      it 'includes the reason directly' do
-        expect(mail.body.encoded).to include('Reason for deletion: inactivity')
-      end
+  describe '#account_deletion_user_initiated' do
+    it 'sets the correct subject for user-initiated deletion' do
+      mail = mailer.account_deletion_user_initiated(account, 'manual_deletion')
+      expect(mail.subject).to eq('Your Chatwoot account deletion has been scheduled')
     end
   end
 
-  describe 'contact_import_complete' do
-    let!(:data_import) { build(:data_import, total_records: 10, processed_records: 8) }
-    let(:mail) { described_class.with(account: account).contact_import_complete(data_import).deliver_now }
-
-    it 'renders the subject' do
-      expect(mail.subject).to eq('Contact Import Completed')
-    end
-
-    it 'renders the processed records' do
-      expect(mail.body.encoded).to include('Number of records imported: 8')
-      expect(mail.body.encoded).to include('Number of records failed: 2')
-    end
-
-    it 'renders the receiver email' do
-      expect(mail.to).to eq([admin.email])
+  describe '#account_deletion_for_inactivity' do
+    it 'sets the correct subject for system-initiated deletion' do
+      mail = mailer.account_deletion_for_inactivity(account, 'Account Inactive')
+      expect(mail.subject).to eq('Your Chatwoot account is scheduled for deletion due to inactivity')
     end
   end
 
-  describe 'contact_import_failed' do
-    let(:mail) { described_class.with(account: account).contact_import_failed.deliver_now }
-
-    it 'renders the subject' do
-      expect(mail.subject).to eq('Contact Import Failed')
+  describe '#format_deletion_date' do
+    it 'formats a valid date string' do
+      date_str = '2024-12-31T23:59:59Z'
+      formatted = described_class.new.send(:format_deletion_date, date_str)
+      expect(formatted).to eq('December 31, 2024')
     end
 
-    it 'renders the receiver email' do
-      expect(mail.to).to eq([admin.email])
-    end
-  end
-
-  describe 'contact_export_complete' do
-    let!(:file_url) { 'http://test.com/test' }
-    let(:mail) { described_class.with(account: account).contact_export_complete(file_url, admin.email).deliver_now }
-
-    it 'renders the subject' do
-      expect(mail.subject).to eq("Your contact's export file is available to download.")
+    it 'handles blank dates' do
+      formatted = described_class.new.send(:format_deletion_date, nil)
+      expect(formatted).to eq('Unknown')
     end
 
-    it 'renders the receiver email' do
-      expect(mail.to).to eq([admin.email])
-    end
-  end
-
-  describe 'automation_rule_disabled' do
-    let(:rule) { instance_double(AutomationRule, name: 'Test Rule') }
-    let(:mail) { described_class.with(account: account).automation_rule_disabled(rule).deliver_now }
-
-    it 'renders the subject' do
-      expect(mail.subject).to eq('Automation rule disabled due to validation errors.')
-    end
-
-    it 'renders the receiver email' do
-      expect(mail.to).to eq([admin.email])
-    end
-
-    it 'includes the rule name in the email body' do
-      expect(mail.body.encoded).to include('Test Rule')
+    it 'handles invalid dates' do
+      formatted = described_class.new.send(:format_deletion_date, 'invalid-date')
+      expect(formatted).to eq('Unknown')
     end
   end
 end