feat: Remove labels in macro (#5875)

app/javascript/dashboard/mixins/macrosMixin.js

@@ -8,6 +8,7 @@ export default {
         case 'assign_agent':
           return this.agents;
         case 'add_label':
+        case 'remove_label':
           return this.labels.map(i => {
             return {
               id: i.title,

app/javascript/dashboard/routes/dashboard/conversation/Macros/MacroPreview.vue

@@ -49,6 +49,7 @@ export default {
       const actionsMap = {
         assign_team: resolveTeamIds(this.teams, params),
         add_label: resolveLabels(this.labels, params),
+        remove_label: resolveLabels(this.labels, params),
         assign_agent: resolveAgents(this.agents, params),
         mute_conversation: null,
         snooze_conversation: null,

app/javascript/dashboard/routes/dashboard/settings/macros/constants.js

@@ -14,6 +14,11 @@ export const MACRO_ACTION_TYPES = [
     label: 'Add a label',
     inputType: 'multi_select',
   },
+  {
+    key: 'remove_label',
+    label: 'Remove a label',
+    inputType: 'multi_select',
+  },
   {
     key: 'send_email_transcript',
     label: 'Send an email transcript',

app/models/macro.rb

@@ -30,7 +30,7 @@ class Macro < ApplicationRecord
 
   validate :json_actions_format
 
-  ACTIONS_ATTRS = %w[send_message add_label assign_team assign_agent mute_conversation change_status
+  ACTIONS_ATTRS = %w[send_message add_label assign_team assign_agent mute_conversation change_status remove_label
                      resolve_conversation snooze_conversation send_email_transcript send_attachment add_private_note].freeze
 
   def set_visibility(user, params)

app/services/action_service.rb

@@ -33,6 +33,13 @@ class ActionService
     @conversation.update!(assignee_id: @agent.id) if @agent.present?
   end
 
+  def remove_label(labels)
+    return if labels.empty?
+
+    labels = @conversation.label_list - labels
+    @conversation.update(label_list: labels)
+  end
+
   def assign_team(team_ids = [])
     return unless team_belongs_to_account?(team_ids)