[CW-53] feat: allow downloading heatmap report (#6683)

* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change

config/locales/en.yml

@@ -73,6 +73,7 @@ en:
 
   reports:
     period: Reporting period %{since} to %{until}
+    utc_warning: The report generated is in UTC timezone
     agent_csv:
       agent_name: Agent name
       conversations_count: Conversations count
@@ -94,6 +95,9 @@ en:
       conversations_count: Conversations count
       avg_first_response_time: Avg first response time (Minutes)
       avg_resolution_time: Avg resolution time (Minutes)
+    conversation_traffic_csv:
+      date: Date and time
+      conversations_count: No. of conversations
     default_group_by: day
     csat:
       headers: