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fix: Include waiting on agent conversations to unattended view (#7667)

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Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
This commit is contained in:
Sojan Jose
2023-08-15 15:09:10 -07:00
committed by GitHub
parent 310c127693
commit e3b8c1fbb5
7 changed files with 90 additions and 51 deletions
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8
spec/finders/conversation_finder_spec.rb
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@@ -160,9 +160,13 @@ describe ConversationFinder do
let(:params) { { status: 'open', assignee_type: 'me', conversation_type: 'unattended' } }
it 'returns unattended conversations' do
create_list(:conversation, 25, account: account, inbox: inbox, assignee: user_1)
create(:conversation, account: account, first_reply_created_at: Time.now.utc, assignee: user_1) # attended_conversation
create(:conversation, account: account, first_reply_created_at: nil, assignee: user_1) # unattended_conversation_no_first_reply
create(:conversation, account: account, first_reply_created_at: Time.now.utc,
assignee: user_1, waiting_since: Time.now.utc) # unattended_conversation_waiting_since
result = conversation_finder.perform
expect(result[:conversations].length).to be 25
expect(result[:conversations].length).to be 2
end
end
end