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fix: Include waiting on agent conversations to unattended view (#7667)

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Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
This commit is contained in:
Sojan Jose
2023-08-15 15:09:10 -07:00
committed by GitHub
parent 310c127693
commit e3b8c1fbb5
7 changed files with 90 additions and 51 deletions
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15
spec/controllers/api/v1/accounts/conversations_controller_spec.rb
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@@ -15,8 +15,6 @@ RSpec.describe 'Conversations API', type: :request do
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:conversation) { create(:conversation, account: account) }
let(:attended_conversation) { create(:conversation, account: account, first_reply_created_at: Time.now.utc) }
let(:unattended_conversation) { create(:conversation, account: account, first_reply_created_at: nil) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
@@ -48,9 +46,16 @@ RSpec.describe 'Conversations API', type: :request do
end
it 'returns unattended conversations' do
attended_conversation = create(:conversation, account: account, first_reply_created_at: Time.now.utc)
# to ensure that waiting since value is populated
create(:message, message_type: :outgoing, conversation: attended_conversation, account: account)
unattended_conversation_no_first_reply = create(:conversation, account: account, first_reply_created_at: nil)
unattended_conversation_waiting_since = create(:conversation, account: account, first_reply_created_at: Time.now.utc)
agent_1 = create(:user, account: account, role: :agent)
create(:inbox_member, user: agent_1, inbox: attended_conversation.inbox)
create(:inbox_member, user: agent_1, inbox: unattended_conversation.inbox)
create(:inbox_member, user: agent_1, inbox: unattended_conversation_no_first_reply.inbox)
create(:inbox_member, user: agent_1, inbox: unattended_conversation_waiting_since.inbox)
get "/api/v1/accounts/#{account.id}/conversations",
headers: agent_1.create_new_auth_token,
@@ -59,8 +64,8 @@ RSpec.describe 'Conversations API', type: :request do
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:payload].count).to eq(1)
expect(body[:data][:meta][:all_count]).to eq(2)
expect(body[:data][:payload].count).to eq(2)
end
end
end