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feat: Add a priority + created at sort for conversations (#13658)

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- Add a new conversation sort option "Priority: Highest first, Created:
Oldest first" that sorts by priority descending (urgent > high > medium
> low > none) with created_at ascending as the tiebreaker
This commit is contained in:
Pranav
2026-02-25 18:22:41 -08:00
committed by GitHub
parent 9fab70aebf
commit e2dd2ccb42
6 changed files with 22 additions and 0 deletions
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9
app/javascript/dashboard/store/modules/conversations/helpers.js
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@@ -116,6 +116,7 @@ const SORT_OPTIONS = {
priority_desc: ['sortOnPriority', 'desc'],
waiting_since_asc: ['sortOnWaitingSince', 'asc'],
waiting_since_desc: ['sortOnWaitingSince', 'desc'],
priority_desc_created_at_asc: ['sortOnPriorityCreatedAt', 'desc'],
};
const sortAscending = (valueA, valueB) => valueA - valueB;
const sortDescending = (valueA, valueB) => valueB - valueA;
@@ -139,6 +140,14 @@ const sortConfig = {
return getSortOrderFunction(sortDirection)(p1, p2);
},
sortOnPriorityCreatedAt: (a, b) => {
const DEFAULT_FOR_NULL = 0;
const p1 = CONVERSATION_PRIORITY_ORDER[a.priority] || DEFAULT_FOR_NULL;
const p2 = CONVERSATION_PRIORITY_ORDER[b.priority] || DEFAULT_FOR_NULL;
if (p1 !== p2) return p2 - p1;
return a.created_at - b.created_at;
},
sortOnWaitingSince: (a, b, sortDirection) => {
const sortFunc = getSortOrderFunction(sortDirection);
if (!a.waiting_since || !b.waiting_since) {