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feat: Add a priority + created at sort for conversations (#13658)

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- Add a new conversation sort option "Priority: Highest first, Created:
Oldest first" that sorts by priority descending (urgent > high > medium
> low > none) with created_at ascending as the tiebreaker
This commit is contained in:
Pranav
2026-02-25 18:22:41 -08:00
committed by GitHub
parent 9fab70aebf
commit e2dd2ccb42
6 changed files with 22 additions and 0 deletions
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4
app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
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@@ -86,6 +86,10 @@ const chatSortOptions = computed(() => [
label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_asc.TEXT'),
value: 'priority_asc',
},
{
label: t('CHAT_LIST.SORT_ORDER_ITEMS.priority_desc_created_at_asc.TEXT'),
value: 'priority_desc_created_at_asc',
},
{
label: t('CHAT_LIST.SORT_ORDER_ITEMS.waiting_since_asc.TEXT'),
value: 'waiting_since_asc',

1
app/javascript/dashboard/constants/globals.js
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@@ -21,6 +21,7 @@ export default {
PRIORITY_DESC: 'priority_desc',
WAITING_SINCE_ASC: 'waiting_since_asc',
WAITING_SINCE_DESC: 'waiting_since_desc',
PRIORITY_DESC_CREATED_AT_ASC: 'priority_desc_created_at_asc',
},
ARTICLE_STATUS_TYPES: {
DRAFT: 0,

3
app/javascript/dashboard/i18n/locale/en/chatlist.json
View File

@@ -76,6 +76,9 @@
},
"waiting_since_desc": {
"TEXT": "Pending Response: Shortest first"
},
"priority_desc_created_at_asc": {
"TEXT": "Priority: Highest first, Created: Oldest first"
}
},
"ATTACHMENTS": {

9
app/javascript/dashboard/store/modules/conversations/helpers.js
View File

@@ -116,6 +116,7 @@ const SORT_OPTIONS = {
priority_desc: ['sortOnPriority', 'desc'],
waiting_since_asc: ['sortOnWaitingSince', 'asc'],
waiting_since_desc: ['sortOnWaitingSince', 'desc'],
priority_desc_created_at_asc: ['sortOnPriorityCreatedAt', 'desc'],
};
const sortAscending = (valueA, valueB) => valueA - valueB;
const sortDescending = (valueA, valueB) => valueB - valueA;
@@ -139,6 +140,14 @@ const sortConfig = {
return getSortOrderFunction(sortDirection)(p1, p2);
},
sortOnPriorityCreatedAt: (a, b) => {
const DEFAULT_FOR_NULL = 0;
const p1 = CONVERSATION_PRIORITY_ORDER[a.priority] || DEFAULT_FOR_NULL;
const p2 = CONVERSATION_PRIORITY_ORDER[b.priority] || DEFAULT_FOR_NULL;
if (p1 !== p2) return p2 - p1;
return a.created_at - b.created_at;
},
sortOnWaitingSince: (a, b, sortDirection) => {
const sortFunc = getSortOrderFunction(sortDirection);
if (!a.waiting_since || !b.waiting_since) {