chore: Centralize outgoing message reply restrictions for all the channels (#11279)

app/models/channel/api.rb

@@ -33,10 +33,6 @@ class Channel::Api < ApplicationRecord
     'API'
   end
 
-  def messaging_window_enabled?
-    additional_attributes.present? && additional_attributes['agent_reply_time_window'].present?
-  end
-
   private
 
   def ensure_valid_agent_reply_time_window

app/models/channel/facebook_page.rb

@@ -32,10 +32,6 @@ class Channel::FacebookPage < ApplicationRecord
     'Facebook'
   end
 
-  def messaging_window_enabled?
-    false
-  end
-
   def create_contact_inbox(instagram_id, name)
     @contact_inbox = ::ContactInboxWithContactBuilder.new({
                                                             source_id: instagram_id,

app/models/channel/twilio_sms.rb

@@ -41,10 +41,6 @@ class Channel::TwilioSms < ApplicationRecord
     medium == 'sms' ? 'Twilio SMS' : 'Whatsapp'
   end
 
-  def messaging_window_enabled?
-    medium == 'whatsapp'
-  end
-
   def send_message(to:, body:, media_url: nil)
     params = send_message_from.merge(to: to, body: body)
     params[:media_url] = media_url if media_url.present?

app/models/channel/whatsapp.rb

@@ -46,10 +46,6 @@ class Channel::Whatsapp < ApplicationRecord
     end
   end
 
-  def messaging_window_enabled?
-    true
-  end
-
   def mark_message_templates_updated
     # rubocop:disable Rails/SkipsModelValidations
     update_column(:message_templates_last_updated, Time.zone.now)

app/models/concerns/channelable.rb

@@ -7,10 +7,6 @@ module Channelable
     after_update :create_audit_log_entry
   end
 
-  def messaging_window_enabled?
-    false
-  end
-
   def create_audit_log_entry; end
 end
 

app/models/conversation.rb

@@ -115,14 +115,7 @@ class Conversation < ApplicationRecord
   delegate :auto_resolve_duration, to: :account
 
   def can_reply?
-    channel = inbox&.channel
-
-    return can_reply_on_instagram? if additional_attributes['type'] == 'instagram_direct_message'
-
-    return true unless channel&.messaging_window_enabled?
-
-    messaging_window = inbox.api? ? channel.additional_attributes['agent_reply_time_window'].to_i : 24
-    last_message_in_messaging_window?(messaging_window)
+    Conversations::MessageWindowService.new(self).can_reply?
   end
 
   def language
@@ -137,24 +130,6 @@ class Conversation < ApplicationRecord
     messages&.incoming&.last
   end
 
-  def last_message_in_messaging_window?(time)
-    return false if last_incoming_message.nil?
-
-    Time.current < last_incoming_message.created_at + time.hours
-  end
-
-  def can_reply_on_instagram?
-    global_config = GlobalConfig.get('ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT')
-
-    return false if last_incoming_message.nil?
-
-    if global_config['ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT']
-      Time.current < last_incoming_message.created_at + 7.days
-    else
-      last_message_in_messaging_window?(24)
-    end
-  end
-
   def toggle_status
     # FIXME: implement state machine with aasm
     self.status = open? ? :resolved : :open