fix: bot handoff should set waiting time (#13417)

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-02-27 15:31:49 +05:30
parent d84ae196d5
commit df92fd12cb
4 changed files with 84 additions and 4 deletions
--- a/enterprise/app/jobs/captain/conversation/response_builder_job.rb
+++ b/enterprise/app/jobs/captain/conversation/response_builder_job.rb
@@ -42,10 +42,10 @@ class Captain::Conversation::ResponseBuilderJob < ApplicationJob
  end

  def process_response
-    ActiveRecord::Base.transaction do
-      if handoff_requested?
-        process_action('handoff')
-      else
+    if handoff_requested?
+      process_action('handoff')
+    else
+      ActiveRecord::Base.transaction do
        create_messages
        Rails.logger.info("[CAPTAIN][ResponseBuilderJob] Incrementing response usage for #{account.id}")
        account.increment_response_usage