diff --git a/app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue b/app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue
index 9f8237397..a9fba98f0 100644
--- a/app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue
@@ -48,15 +48,17 @@ export default {
 <style scoped lang="scss">
 .conversation-priority-mark {
   align-items: center;
+  flex-shrink: 0;
   background: var(--s-50);
   border-radius: var(--border-radius-small);
   color: var(--s-600);
   display: inline-flex;
   width: var(--space-snug);
+  height: var(--space-snug);
 
   &.urgent {
-    background: var(--r-500);
-    color: var(--w-25);
+    background: var(--r-50);
+    color: var(--r-500);
   }
 }
 </style>
diff --git a/app/models/conversation.rb b/app/models/conversation.rb
index 299a7f2a5..fa59e8d24 100644
--- a/app/models/conversation.rb
+++ b/app/models/conversation.rb
@@ -221,14 +221,14 @@ class Conversation < ApplicationRecord
   end
 
   def notify_conversation_updation
-    return unless previous_changes.keys.present? && whitelisted_keys?
+    return unless previous_changes.keys.present? && allowed_keys?
 
     dispatcher_dispatch(CONVERSATION_UPDATED, previous_changes)
   end
 
-  def whitelisted_keys?
+  def allowed_keys?
     (
-      (previous_changes.keys & %w[team_id assignee_id status snoozed_until custom_attributes label_list first_reply_created_at]).present? ||
+      (previous_changes.keys & %w[team_id assignee_id status snoozed_until custom_attributes label_list first_reply_created_at priority]).present? ||
       (previous_changes['additional_attributes'].present? && (previous_changes['additional_attributes'][1].keys & %w[conversation_language]).present?)
     )
   end
diff --git a/app/presenters/conversations/event_data_presenter.rb b/app/presenters/conversations/event_data_presenter.rb
index f3d9cdfe7..0eabad899 100644
--- a/app/presenters/conversations/event_data_presenter.rb
+++ b/app/presenters/conversations/event_data_presenter.rb
@@ -15,6 +15,7 @@ class Conversations::EventDataPresenter < SimpleDelegator
       snoozed_until: snoozed_until,
       unread_count: unread_incoming_messages.count,
       first_reply_created_at: first_reply_created_at,
+      priority: priority,
       **push_timestamps
     }
   end
diff --git a/spec/models/conversation_spec.rb b/spec/models/conversation_spec.rb
index bf7031cc3..514fb80c5 100644
--- a/spec/models/conversation_spec.rb
+++ b/spec/models/conversation_spec.rb
@@ -518,6 +518,7 @@ RSpec.describe Conversation, type: :model do
         contact_last_seen_at: conversation.contact_last_seen_at.to_i,
         agent_last_seen_at: conversation.agent_last_seen_at.to_i,
         created_at: conversation.created_at.to_i,
+        priority: nil,
         unread_count: 0
       }
     end
diff --git a/spec/presenters/conversations/event_data_presenter_spec.rb b/spec/presenters/conversations/event_data_presenter_spec.rb
index 874ed54bf..15ada3e32 100644
--- a/spec/presenters/conversations/event_data_presenter_spec.rb
+++ b/spec/presenters/conversations/event_data_presenter_spec.rb
@@ -31,6 +31,7 @@ RSpec.describe Conversations::EventDataPresenter do
         contact_last_seen_at: conversation.contact_last_seen_at.to_i,
         agent_last_seen_at: conversation.agent_last_seen_at.to_i,
         created_at: conversation.created_at.to_i,
+        priority: nil,
         unread_count: 0
       }
     end