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fix: call authorization_error! on IMAP auth failures (#13560) (revert) (#13671)

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This reverts commit 7acd239c70 to further
debug upstream issues.
This commit is contained in:
Sojan Jose
2026-02-26 18:45:18 -08:00
committed by GitHub
parent bdcc62f1b0
commit d84ae196d5
13 changed files with 14 additions and 218 deletions
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1
app/jobs/inboxes/fetch_imap_email_inboxes_job.rb
View File

@@ -15,7 +15,6 @@ class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
return false if inbox.account.suspended?
return false unless inbox.channel.imap_enabled
return false if inbox.channel.reauthorization_required?
return false if inbox.channel.in_backoff?
return true unless ChatwootApp.chatwoot_cloud?
return false if default_plan?(inbox.account)

29
app/jobs/inboxes/fetch_imap_emails_job.rb
View File

@@ -6,29 +6,26 @@ class Inboxes::FetchImapEmailsJob < MutexApplicationJob
def perform(channel, interval = 1)
return unless should_fetch_email?(channel)
fetch_emails_with_backoff(channel, interval)
key = format(::Redis::Alfred::EMAIL_MESSAGE_MUTEX, inbox_id: channel.inbox.id)
with_lock(key, 5.minutes) do
process_email_for_channel(channel, interval)
end
rescue *ExceptionList::IMAP_EXCEPTIONS => e
Rails.logger.error "Authorization error for email channel - #{channel.inbox.id} : #{e.message}"
rescue EOFError, OpenSSL::SSL::SSLError, Net::IMAP::NoResponseError, Net::IMAP::BadResponseError, Net::IMAP::InvalidResponseError,
Net::IMAP::ResponseParseError, Net::IMAP::ResponseReadError, Net::IMAP::ResponseTooLargeError => e
Rails.logger.error "Error for email channel - #{channel.inbox.id} : #{e.message}"
rescue LockAcquisitionError
Rails.logger.error "Lock failed for #{channel.inbox.id}"
rescue StandardError => e
ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
end
private
def fetch_emails_with_backoff(channel, interval)
key = format(::Redis::Alfred::EMAIL_MESSAGE_MUTEX, inbox_id: channel.inbox.id)
with_lock(key, 5.minutes) { process_email_for_channel(channel, interval) }
channel.clear_backoff!
rescue Imap::AuthenticationError => e
Rails.logger.error "#{channel.backoff_log_identifier} authentication error : #{e.message}"
channel.authorization_error!
rescue *ExceptionList::IMAP_TRANSIENT_EXCEPTIONS => e
Rails.logger.error "#{channel.backoff_log_identifier} transient error : #{e.message}"
channel.apply_backoff!
rescue LockAcquisitionError
Rails.logger.error "Lock failed for #{channel.inbox.id}"
end
def should_fetch_email?(channel)
channel.imap_enabled? && !channel.reauthorization_required? && !channel.in_backoff?
channel.imap_enabled? && !channel.reauthorization_required?
end
def process_email_for_channel(channel, interval)