chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks - additional information in websocket events - refactor activity messaging code - move activity message generation to background job to stop the callback loop
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@@ -28,7 +28,7 @@ parameters:
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availability_status:
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type: string
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enum: ['available', 'busy', 'offline']
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description: The availability status of the agent.
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description: The availability setting of the agent.
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auto_offline:
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type: boolean
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description: Whether the availability status of agent is configured to go offline automatically when away.
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@@ -23,10 +23,10 @@ parameters:
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enum: ['agent', 'administrator']
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description: Whether its administrator or agent
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required: true
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availability_status:
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availability:
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type: string
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enum: ['available', 'busy', 'offline']
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description: The availability status of the agent.
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description: The availability setting of the agent.
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auto_offline:
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type: boolean
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description: Whether the availability status of agent is configured to go offline automatically when away.
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