feat: automate account deletion (#11406)
- Automate the deletion of accounts that have requested deletion via account settings. - Add a Sidekiq job that runs daily to find accounts that have requested deletion and have passed the 7-day window. - This job deletes the account and then soft-deletes users if they do not belong to any other account. - This job also sends an email to the Chatwoot instance admin for compliance purposes. - The Chatwoot instance admin's email is configurable via the `CHATWOOT_INSTANCE_ADMIN_EMAIL` global config. --------- Co-authored-by: Sojan Jose <sojan@pepalo.com>
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app/services/account_deletion_service.rb
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50
app/services/account_deletion_service.rb
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class AccountDeletionService
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attr_reader :account, :soft_deleted_users
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def initialize(account:)
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@account = account
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@soft_deleted_users = []
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end
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def perform
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Rails.logger.info("Deleting account #{account.id} - #{account.name} that was marked for deletion")
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soft_delete_orphaned_users
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send_compliance_notification
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DeleteObjectJob.perform_later(account)
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end
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private
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def send_compliance_notification
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AdministratorNotifications::AccountComplianceMailer.with(
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account: account,
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soft_deleted_users: soft_deleted_users
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).account_deleted(account).deliver_later
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end
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def soft_delete_orphaned_users
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account.users.each do |user|
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# Find all account_users for this user excluding the current account
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other_accounts = user.account_users.where.not(account_id: account.id).count
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# If user has no other accounts, soft delete them
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next unless other_accounts.zero?
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# Soft delete user by appending -deleted.com to email
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original_email = user.email
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user.email = "#{original_email}-deleted.com"
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user.skip_reconfirmation!
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user.save!
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user_info = {
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id: user.id.to_s,
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original_email: original_email
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}
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soft_deleted_users << user_info
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Rails.logger.info("Soft deleted user #{user.id} with email #{original_email}")
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end
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end
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end
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