feat: automate account deletion (#11406)
- Automate the deletion of accounts that have requested deletion via account settings. - Add a Sidekiq job that runs daily to find accounts that have requested deletion and have passed the 7-day window. - This job deletes the account and then soft-deletes users if they do not belong to any other account. - This job also sends an email to the Chatwoot instance admin for compliance purposes. - The Chatwoot instance admin's email is configurable via the `CHATWOOT_INSTANCE_ADMIN_EMAIL` global config. --------- Co-authored-by: Sojan Jose <sojan@pepalo.com>
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class AdministratorNotifications::AccountComplianceMailer < AdministratorNotifications::BaseMailer
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def account_deleted(account)
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return if instance_admin_email.blank?
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subject = subject_for(account)
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meta = build_meta(account)
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send_notification(subject, to: instance_admin_email, meta: meta)
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end
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private
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def build_meta(account)
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deleted_users = params[:soft_deleted_users] || []
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user_info_list = []
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deleted_users.each do |user|
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user_info_list << {
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'user_id' => user[:id].to_s,
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'user_email' => user[:original_email].to_s
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}
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end
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{
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'instance_url' => instance_url,
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'account_id' => account.id,
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'account_name' => account.name,
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'deleted_at' => format_time(Time.current.iso8601),
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'deletion_reason' => account.custom_attributes['marked_for_deletion_reason'] || 'not specified',
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'marked_for_deletion_at' => format_time(account.custom_attributes['marked_for_deletion_at']),
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'soft_deleted_users' => user_info_list,
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'deleted_user_count' => user_info_list.size
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}
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end
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def format_time(time_string)
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return 'not specified' if time_string.blank?
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Time.zone.parse(time_string).strftime('%B %d, %Y %H:%M:%S %Z')
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end
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def subject_for(account)
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"Account Deletion Notice for #{account.id} - #{account.name}"
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end
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def instance_admin_email
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GlobalConfig.get('CHATWOOT_INSTANCE_ADMIN_EMAIL')['CHATWOOT_INSTANCE_ADMIN_EMAIL']
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end
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def instance_url
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ENV.fetch('FRONTEND_URL', 'not available')
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end
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end
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