feat: automate account deletion (#11406)

- Automate the deletion of accounts that have requested deletion via
account settings.
- Add a Sidekiq job that runs daily to find accounts that have requested
deletion and have passed the 7-day window.
- This job deletes the account and then soft-deletes users if they do
not belong to any other account.
- This job also sends an email to the Chatwoot instance admin for
compliance purposes.
- The Chatwoot instance admin's email is configurable via the
`CHATWOOT_INSTANCE_ADMIN_EMAIL` global config.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
This commit is contained in:
Vishnu Narayanan
2025-05-23 12:58:13 +05:30
committed by GitHub
parent 72c5671e09
commit d40a59f7fa
10 changed files with 317 additions and 1 deletions

View File

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class AdministratorNotifications::AccountComplianceMailer < AdministratorNotifications::BaseMailer
def account_deleted(account)
return if instance_admin_email.blank?
subject = subject_for(account)
meta = build_meta(account)
send_notification(subject, to: instance_admin_email, meta: meta)
end
private
def build_meta(account)
deleted_users = params[:soft_deleted_users] || []
user_info_list = []
deleted_users.each do |user|
user_info_list << {
'user_id' => user[:id].to_s,
'user_email' => user[:original_email].to_s
}
end
{
'instance_url' => instance_url,
'account_id' => account.id,
'account_name' => account.name,
'deleted_at' => format_time(Time.current.iso8601),
'deletion_reason' => account.custom_attributes['marked_for_deletion_reason'] || 'not specified',
'marked_for_deletion_at' => format_time(account.custom_attributes['marked_for_deletion_at']),
'soft_deleted_users' => user_info_list,
'deleted_user_count' => user_info_list.size
}
end
def format_time(time_string)
return 'not specified' if time_string.blank?
Time.zone.parse(time_string).strftime('%B %d, %Y %H:%M:%S %Z')
end
def subject_for(account)
"Account Deletion Notice for #{account.id} - #{account.name}"
end
def instance_admin_email
GlobalConfig.get('CHATWOOT_INSTANCE_ADMIN_EMAIL')['CHATWOOT_INSTANCE_ADMIN_EMAIL']
end
def instance_url
ENV.fetch('FRONTEND_URL', 'not available')
end
end