fix: Do not allow sending messages if merged contact has a duplicate session (#11152)

In this PR https://github.com/chatwoot/chatwoot/pull/11139, if there is
an attempt to create a duplication session for the contact in the same
inbox, we will anonymize the old session.

This PR would prevent sending messages to the older sessions. The
support agents will have to create a new conversation to continue
messages with customer.
This commit is contained in:
Pranav
2025-03-21 18:04:46 -07:00
committed by GitHub
parent 950d9f50a5
commit d355801555
12 changed files with 260 additions and 72 deletions

View File

@@ -25,6 +25,11 @@ export const generateLabelForContactableInboxesList = ({
channelType === INBOX_TYPES.TWILIO ||
channelType === INBOX_TYPES.WHATSAPP
) {
// Handled separately for Twilio Inbox where phone number is not mandatory.
// You can send message to a contact with Messaging Service Id.
if (!phoneNumber) {
return name;
}
return `${name} (${phoneNumber})`;
}
return name;