feat: Improve CSAT responses (#11485)
# Pull Request Template ## Description This PR introduces basic customization options for the CSAT survey: * **Display Type**: Option to use star ratings instead of emojis. * **Message Text**: Customize the survey message (up to 200 characters). * **Survey Rules**: Send surveys based on labels — trigger when a conversation has or doesn't have a specific label. Fixes https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom videos **Website Channel (Widget)** https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5 **Email Channel (Survey link)** https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranavrajs@gmail.com>
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@@ -24,7 +24,7 @@ export default {
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class="ion-checkmark-circled text-3xl text-green-500 mr-1"
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/>
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<i v-if="showError" class="ion-android-alert text-3xl text-red-600 mr-1" />
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<label class="text-base font-medium text-black-800 mt-4 mb-4">
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<label class="text-base font-medium text-n-slate-12 mt-4 mb-4">
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{{ message }}
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</label>
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</div>
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@@ -32,7 +32,7 @@ export default {
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<template>
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<div class="mt-6">
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<label class="text-base font-medium text-black-800">
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<label class="text-base font-medium text-n-slate-12">
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{{ $t('SURVEY.FEEDBACK.LABEL') }}
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</label>
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<TextArea
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