diff --git a/app/services/whatsapp/incoming_message_base_service.rb b/app/services/whatsapp/incoming_message_base_service.rb
index 193cfce69..af90abdde 100644
--- a/app/services/whatsapp/incoming_message_base_service.rb
+++ b/app/services/whatsapp/incoming_message_base_service.rb
@@ -9,9 +9,9 @@ class Whatsapp::IncomingMessageBaseService
   def perform
     processed_params
 
-    if processed_params[:statuses].present?
+    if processed_params.try(:[], :statuses).present?
       process_statuses
-    elsif processed_params[:messages].present?
+    elsif processed_params.try(:[], :messages).present?
       process_messages
     end
   end
diff --git a/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb b/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
index b5bedaf8f..97051a2cf 100644
--- a/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
+++ b/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb
@@ -5,7 +5,7 @@ class Whatsapp::IncomingMessageWhatsappCloudService < Whatsapp::IncomingMessageB
   private
 
   def processed_params
-    @processed_params ||= params[:entry].first['changes'].first['value']
+    @processed_params ||= params[:entry].try(:first).try(:[], 'changes').try(:first).try(:[], 'value')
   end
 
   def download_attachment_file(attachment_payload)
diff --git a/spec/services/whatsapp/incoming_message_whatsapp_cloud_service_spec.rb b/spec/services/whatsapp/incoming_message_whatsapp_cloud_service_spec.rb
index 87dde6b53..b222354a4 100644
--- a/spec/services/whatsapp/incoming_message_whatsapp_cloud_service_spec.rb
+++ b/spec/services/whatsapp/incoming_message_whatsapp_cloud_service_spec.rb
@@ -27,35 +27,6 @@ describe Whatsapp::IncomingMessageWhatsappCloudService do
       }.with_indifferent_access
     end
 
-    let(:error_params) do
-      {
-        phone_number: whatsapp_channel.phone_number,
-        object: 'whatsapp_business_account',
-        entry: [{
-          changes: [{
-            value: {
-              contacts: [{ profile: { name: 'Sojan Jose' }, wa_id: '2423423243' }],
-              messages: [{
-                from: '2423423243',
-                image: {
-                  id: 'b1c68f38-8734-4ad3-b4a1-ef0c10d683',
-                  mime_type: 'image/jpeg',
-                  sha256: '29ed500fa64eb55fc19dc4124acb300e5dcca0f822a301ae99944db',
-                  caption: 'Check out my product!'
-                },
-                errors: [{
-                  code: 400,
-                  details: 'Last error was: ServerThrottle. Http request error: HTTP response code said error. See logs for details',
-                  title: 'Media download failed: Not retrying as download is not retriable at this time'
-                }],
-                timestamp: '1664799904', type: 'image'
-              }]
-            }
-          }]
-        }]
-      }.with_indifferent_access
-    end
-
     context 'when valid attachment message params' do
       it 'creates appropriate conversations, message and contacts' do
         stub_request(:get, whatsapp_channel.media_url('b1c68f38-8734-4ad3-b4a1-ef0c10d683')).to_return(
@@ -94,6 +65,37 @@ describe Whatsapp::IncomingMessageWhatsappCloudService do
         expect(whatsapp_channel.inbox.messages.first.attachments.present?).to be false
         expect(whatsapp_channel.authorization_error_count).to eq(1)
       end
+    end
+
+    context 'when invalid attachment message params' do
+      let(:error_params) do
+        {
+          phone_number: whatsapp_channel.phone_number,
+          object: 'whatsapp_business_account',
+          entry: [{
+            changes: [{
+              value: {
+                contacts: [{ profile: { name: 'Sojan Jose' }, wa_id: '2423423243' }],
+                messages: [{
+                  from: '2423423243',
+                  image: {
+                    id: 'b1c68f38-8734-4ad3-b4a1-ef0c10d683',
+                    mime_type: 'image/jpeg',
+                    sha256: '29ed500fa64eb55fc19dc4124acb300e5dcca0f822a301ae99944db',
+                    caption: 'Check out my product!'
+                  },
+                  errors: [{
+                    code: 400,
+                    details: 'Last error was: ServerThrottle. Http request error: HTTP response code said error. See logs for details',
+                    title: 'Media download failed: Not retrying as download is not retriable at this time'
+                  }],
+                  timestamp: '1664799904', type: 'image'
+                }]
+              }
+            }]
+          }]
+        }.with_indifferent_access
+      end
 
       it 'with attachment errors' do
         described_class.new(inbox: whatsapp_channel.inbox, params: error_params).perform
@@ -102,5 +104,15 @@ describe Whatsapp::IncomingMessageWhatsappCloudService do
         expect(whatsapp_channel.inbox.messages.count).to eq(0)
       end
     end
+
+    context 'when invalid params' do
+      it 'will not throw error' do
+        described_class.new(inbox: whatsapp_channel.inbox, params: { phone_number: whatsapp_channel.phone_number,
+                                                                     object: 'whatsapp_business_account', entry: {} }).perform
+        expect(whatsapp_channel.inbox.conversations.count).to eq(0)
+        expect(Contact.all.first).to be_nil
+        expect(whatsapp_channel.inbox.messages.count).to eq(0)
+      end
+    end
   end
 end