Fix: Handled IG unsupported file type (#5650)
We get 'unsupported_type' in the web-hook event only when Instagram faces issues processing the attachments. https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook/ according to their document, we are handling the given types and are ignoring this one for now. Fixes: #5428
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@@ -2,7 +2,8 @@ class Messages::Messenger::MessageBuilder
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include ::FileTypeHelper
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def process_attachment(attachment)
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return if attachment['type'].to_sym == :template
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# This check handles very rare case if there are multiple files to attach with only one usupported file
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return if unsupported_file_type?(attachment['type'])
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attachment_obj = @message.attachments.new(attachment_params(attachment).except(:remote_file_url))
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attachment_obj.save!
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@@ -80,4 +81,10 @@ class Messages::Messenger::MessageBuilder
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ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
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{}
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end
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private
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def unsupported_file_type?(attachment_type)
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[:template, :unsupported_type].include? attachment_type.to_sym
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end
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end
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