feat: Add CSAT Message Template Hooks (#2494)

spec/services/message_templates/hook_execution_service_spec.rb

@@ -87,6 +87,55 @@ describe ::MessageTemplates::HookExecutionService do
     end
   end
 
+  context 'when CSAT Survey' do
+    let(:csat_survey) { double }
+    let(:conversation) { create(:conversation) }
+
+    before do
+      allow(::MessageTemplates::Template::CsatSurvey).to receive(:new).and_return(csat_survey)
+      allow(csat_survey).to receive(:perform).and_return(true)
+    end
+
+    it 'calls ::MessageTemplates::Template::CsatSurvey when a conversation is resolved in an inbox with survey enabled' do
+      conversation.inbox.update(csat_survey_enabled: true)
+
+      conversation.resolved!
+
+      expect(::MessageTemplates::Template::CsatSurvey).to have_received(:new).with(conversation: conversation)
+      expect(csat_survey).to have_received(:perform)
+    end
+
+    it 'will not call ::MessageTemplates::Template::CsatSurvey when Csat is not enabled' do
+      conversation.inbox.update(csat_survey_enabled: false)
+
+      conversation.resolved!
+
+      expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
+      expect(csat_survey).not_to have_received(:perform)
+    end
+
+    it 'will not call ::MessageTemplates::Template::CsatSurvey if its not a website widget' do
+      api_channel = create(:channel_api)
+      conversation = create(:conversation, inbox: create(:inbox, channel: api_channel))
+      conversation.inbox.update(csat_survey_enabled: true)
+
+      conversation.resolved!
+
+      expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
+      expect(csat_survey).not_to have_received(:perform)
+    end
+
+    it 'will not call ::MessageTemplates::Template::CsatSurvey if another Csat was already sent' do
+      conversation.inbox.update(csat_survey_enabled: true)
+      conversation.messages.create!(message_type: 'outgoing', content_type: :input_csat, account: conversation.account, inbox: conversation.inbox)
+
+      conversation.resolved!
+
+      expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
+      expect(csat_survey).not_to have_received(:perform)
+    end
+  end
+
   # TODO: remove this if this hook is removed
   # context 'when it is after working hours' do
   #   it 'calls ::MessageTemplates::Template::OutOfOffice' do

spec/services/message_templates/template/csat_survey_spec.rb

@@ -0,0 +1,13 @@
+require 'rails_helper'
+
+describe ::MessageTemplates::Template::CsatSurvey do
+  context 'when this hook is called' do
+    let(:conversation) { create(:conversation) }
+
+    it 'creates the out of office messages' do
+      described_class.new(conversation: conversation).perform
+      expect(conversation.messages.template.count).to eq(1)
+      expect(conversation.messages.template.first.content_type).to eq('input_csat')
+    end
+  end
+end