diff --git a/app/javascript/dashboard/i18n/locale/am/agentBots.json b/app/javascript/dashboard/i18n/locale/am/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/am/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/am/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/am/automation.json b/app/javascript/dashboard/i18n/locale/am/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/am/automation.json +++ b/app/javascript/dashboard/i18n/locale/am/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/am/components.json b/app/javascript/dashboard/i18n/locale/am/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/am/components.json +++ b/app/javascript/dashboard/i18n/locale/am/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/am/conversation.json b/app/javascript/dashboard/i18n/locale/am/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/am/conversation.json +++ b/app/javascript/dashboard/i18n/locale/am/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/am/integrationApps.json b/app/javascript/dashboard/i18n/locale/am/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/am/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/am/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/am/integrations.json b/app/javascript/dashboard/i18n/locale/am/integrations.json index 3df5c3bd1..61e3535b2 100644 --- a/app/javascript/dashboard/i18n/locale/am/integrations.json +++ b/app/javascript/dashboard/i18n/locale/am/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/am/report.json b/app/javascript/dashboard/i18n/locale/am/report.json index c9ac00f7f..3156115c9 100644 --- a/app/javascript/dashboard/i18n/locale/am/report.json +++ b/app/javascript/dashboard/i18n/locale/am/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ar/agentBots.json b/app/javascript/dashboard/i18n/locale/ar/agentBots.json index c3761eb54..f938d3d0d 100644 --- a/app/javascript/dashboard/i18n/locale/ar/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ar/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "الروبوتات", "LOADING_EDITOR": "جار جلب المحرر...", - "HEADER_BTN_TXT": "إضافة إعدادات الروبوت", - "SIDEBAR_TXT": "

الروبوتات

الروبوتات هي مثل الأعضاء الأكثر روعة في فريقك. يمكنهم التعامل مع الأمور الصغيرة، حتى تتمكن من التركيز على الأمور التي تهمك. جربهم.

يمكنك إدارة الروبوتات الخاصة بك من هذه الصفحة أو إنشاء روبوتات جديدة باستخدام زر 'إضافة تكوين روبوت'.

افتح دليل البوتات في علامة تبويب أخرى للحصول على مساعدة.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "اسم الروبوت", diff --git a/app/javascript/dashboard/i18n/locale/ar/automation.json b/app/javascript/dashboard/i18n/locale/ar/automation.json index 2b827fbd9..66a3e5c79 100644 --- a/app/javascript/dashboard/i18n/locale/ar/automation.json +++ b/app/javascript/dashboard/i18n/locale/ar/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "معلمات الإجراء مطلوبة", "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب", "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب" - } + }, + "NONE_OPTION": "لا شيء" } } diff --git a/app/javascript/dashboard/i18n/locale/ar/components.json b/app/javascript/dashboard/i18n/locale/ar/components.json index 736d7e53e..6a4b2f4cb 100644 --- a/app/javascript/dashboard/i18n/locale/ar/components.json +++ b/app/javascript/dashboard/i18n/locale/ar/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "اعرف المزيد", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ar/conversation.json b/app/javascript/dashboard/i18n/locale/ar/conversation.json index f31b0a0a5..09daa5d83 100644 --- a/app/javascript/dashboard/i18n/locale/ar/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ar/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " للبدء", "NO_INBOX_AGENT": "يبدو أنه لم يتم إسنادك لأي قنوات تواصل بعد. الرجاء التواصل مع المدير لإضافتك لصناديق الوارد الخاصة بقنوات التواصل", "SEARCH_MESSAGES": "ابحث عن رسائل في المحادثات", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "لفتح قائمة الأوامر", "KEYBOARD_SHORTCUTS": "لعرض اختصارات لوحة المفاتيح" diff --git a/app/javascript/dashboard/i18n/locale/ar/integrationApps.json b/app/javascript/dashboard/i18n/locale/ar/integrationApps.json index 69cdbfb0d..112f8b750 100644 --- a/app/javascript/dashboard/i18n/locale/ar/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ar/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "قطع الاتصال" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ar/integrations.json b/app/javascript/dashboard/i18n/locale/ar/integrations.json index 70b1234b6..b97571922 100644 --- a/app/javascript/dashboard/i18n/locale/ar/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ar/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "قائد", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "إرسال الرسالة...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ar/report.json b/app/javascript/dashboard/i18n/locale/ar/report.json index 9bd27e75f..f63758221 100644 --- a/app/javascript/dashboard/i18n/locale/ar/report.json +++ b/app/javascript/dashboard/i18n/locale/ar/report.json @@ -476,6 +476,18 @@ "STATUS": "الحالة" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "الفريق", + "OPEN": "فتح", + "UNATTENDED": "بدون حضور", + "STATUS": "الحالة" + } + }, "AGENT_STATUS": { "HEADER": "حالة الوكيل", "ONLINE": "متصل", diff --git a/app/javascript/dashboard/i18n/locale/az/agentBots.json b/app/javascript/dashboard/i18n/locale/az/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/az/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/az/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/az/automation.json b/app/javascript/dashboard/i18n/locale/az/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/az/automation.json +++ b/app/javascript/dashboard/i18n/locale/az/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/az/components.json b/app/javascript/dashboard/i18n/locale/az/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/az/components.json +++ b/app/javascript/dashboard/i18n/locale/az/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/az/conversation.json b/app/javascript/dashboard/i18n/locale/az/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/az/conversation.json +++ b/app/javascript/dashboard/i18n/locale/az/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/az/integrationApps.json b/app/javascript/dashboard/i18n/locale/az/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/az/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/az/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/az/integrations.json b/app/javascript/dashboard/i18n/locale/az/integrations.json index 3df5c3bd1..61e3535b2 100644 --- a/app/javascript/dashboard/i18n/locale/az/integrations.json +++ b/app/javascript/dashboard/i18n/locale/az/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/az/report.json b/app/javascript/dashboard/i18n/locale/az/report.json index c9ac00f7f..3156115c9 100644 --- a/app/javascript/dashboard/i18n/locale/az/report.json +++ b/app/javascript/dashboard/i18n/locale/az/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/bg/agentBots.json b/app/javascript/dashboard/i18n/locale/bg/agentBots.json index 2d10b7712..22373b8ee 100644 --- a/app/javascript/dashboard/i18n/locale/bg/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/bg/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/bg/automation.json b/app/javascript/dashboard/i18n/locale/bg/automation.json index 330560bf6..742d59e86 100644 --- a/app/javascript/dashboard/i18n/locale/bg/automation.json +++ b/app/javascript/dashboard/i18n/locale/bg/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Нито един" } } diff --git a/app/javascript/dashboard/i18n/locale/bg/components.json b/app/javascript/dashboard/i18n/locale/bg/components.json index a5014261f..2bba5bc01 100644 --- a/app/javascript/dashboard/i18n/locale/bg/components.json +++ b/app/javascript/dashboard/i18n/locale/bg/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/bg/conversation.json b/app/javascript/dashboard/i18n/locale/bg/conversation.json index a0cc7db03..c9b08f2e4 100644 --- a/app/javascript/dashboard/i18n/locale/bg/conversation.json +++ b/app/javascript/dashboard/i18n/locale/bg/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/bg/integrationApps.json b/app/javascript/dashboard/i18n/locale/bg/integrationApps.json index 977c0f83b..bcda218f3 100644 --- a/app/javascript/dashboard/i18n/locale/bg/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/bg/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Прекъсване" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/bg/integrations.json b/app/javascript/dashboard/i18n/locale/bg/integrations.json index db49f1938..f06346c5d 100644 --- a/app/javascript/dashboard/i18n/locale/bg/integrations.json +++ b/app/javascript/dashboard/i18n/locale/bg/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Изпрати съобщение...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/bg/report.json b/app/javascript/dashboard/i18n/locale/bg/report.json index 193acdbce..4879fc44d 100644 --- a/app/javascript/dashboard/i18n/locale/bg/report.json +++ b/app/javascript/dashboard/i18n/locale/bg/report.json @@ -476,6 +476,18 @@ "STATUS": "Статус" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Отворен", + "UNATTENDED": "Unattended", + "STATUS": "Статус" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ca/agentBots.json b/app/javascript/dashboard/i18n/locale/ca/agentBots.json index 0fd6c8771..190dce296 100644 --- a/app/javascript/dashboard/i18n/locale/ca/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ca/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "S'està carregant l'editor...", - "HEADER_BTN_TXT": "Afegir configuració del bot", - "SIDEBAR_TXT": "

Bots d'Agent

Bots d'Agent són com els membres més fabulosos del teu equip. Poden gestionar les coses petites, de manera que us podeu centrar en les coses importants. Prova-ls.

Pots gestionar els teus bots des d'aquesta pàgina o crear-ne de nous mitjançant el botó \"Afegeix una configuració de bot\".

Obre el Manual de robots d'agent en una altra pestanya per a un cop de mà.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nom del bot", diff --git a/app/javascript/dashboard/i18n/locale/ca/automation.json b/app/javascript/dashboard/i18n/locale/ca/automation.json index 746d5cb3d..68ca762d7 100644 --- a/app/javascript/dashboard/i18n/locale/ca/automation.json +++ b/app/javascript/dashboard/i18n/locale/ca/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Ningú" } } diff --git a/app/javascript/dashboard/i18n/locale/ca/components.json b/app/javascript/dashboard/i18n/locale/ca/components.json index 88fd011df..b45eb74fb 100644 --- a/app/javascript/dashboard/i18n/locale/ca/components.json +++ b/app/javascript/dashboard/i18n/locale/ca/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Aprèn més", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ca/conversation.json b/app/javascript/dashboard/i18n/locale/ca/conversation.json index 16a9335a6..aca8eee58 100644 --- a/app/javascript/dashboard/i18n/locale/ca/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ca/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " per començar", "NO_INBOX_AGENT": "Uh Oh! Sembla que no ets a cap safata d'entrada. Si us plau, poseu-vos en contacte amb l'administrador", "SEARCH_MESSAGES": "Cerca missatges a les converses", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "per obrir el menú d'ordres", "KEYBOARD_SHORTCUTS": "per veure les dreceres del teclat" diff --git a/app/javascript/dashboard/i18n/locale/ca/integrationApps.json b/app/javascript/dashboard/i18n/locale/ca/integrationApps.json index 4013880f0..6bf16a8ef 100644 --- a/app/javascript/dashboard/i18n/locale/ca/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ca/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Desconnecta" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ca/integrations.json b/app/javascript/dashboard/i18n/locale/ca/integrations.json index 10d0d86f9..78cbcad0e 100644 --- a/app/javascript/dashboard/i18n/locale/ca/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ca/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Envia missatge...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ca/report.json b/app/javascript/dashboard/i18n/locale/ca/report.json index 8436cfa1a..005dbc891 100644 --- a/app/javascript/dashboard/i18n/locale/ca/report.json +++ b/app/javascript/dashboard/i18n/locale/ca/report.json @@ -476,6 +476,18 @@ "STATUS": "Estat" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Equip", + "OPEN": "Obrir", + "UNATTENDED": "Sense assistència", + "STATUS": "Estat" + } + }, "AGENT_STATUS": { "HEADER": "Estat de l'agent", "ONLINE": "En línia", diff --git a/app/javascript/dashboard/i18n/locale/cs/agentBots.json b/app/javascript/dashboard/i18n/locale/cs/agentBots.json index b982590da..f13cc5589 100644 --- a/app/javascript/dashboard/i18n/locale/cs/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/cs/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/cs/automation.json b/app/javascript/dashboard/i18n/locale/cs/automation.json index 634efc0c3..c93a76183 100644 --- a/app/javascript/dashboard/i18n/locale/cs/automation.json +++ b/app/javascript/dashboard/i18n/locale/cs/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nic" } } diff --git a/app/javascript/dashboard/i18n/locale/cs/components.json b/app/javascript/dashboard/i18n/locale/cs/components.json index b6146a64b..847cdee59 100644 --- a/app/javascript/dashboard/i18n/locale/cs/components.json +++ b/app/javascript/dashboard/i18n/locale/cs/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/cs/conversation.json b/app/javascript/dashboard/i18n/locale/cs/conversation.json index 019340ce3..6a06b5eb3 100644 --- a/app/javascript/dashboard/i18n/locale/cs/conversation.json +++ b/app/javascript/dashboard/i18n/locale/cs/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " začít", "NO_INBOX_AGENT": "Uh Oh! Vypadá to, že nejste součástí žádné schránky. Obraťte se na správce", "SEARCH_MESSAGES": "Hledat zprávy v konverzacích", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/cs/integrationApps.json b/app/javascript/dashboard/i18n/locale/cs/integrationApps.json index c8a56d454..a907da3ea 100644 --- a/app/javascript/dashboard/i18n/locale/cs/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/cs/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/cs/integrations.json b/app/javascript/dashboard/i18n/locale/cs/integrations.json index 69092f3ce..295fed558 100644 --- a/app/javascript/dashboard/i18n/locale/cs/integrations.json +++ b/app/javascript/dashboard/i18n/locale/cs/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/cs/report.json b/app/javascript/dashboard/i18n/locale/cs/report.json index 76b809de5..1d7a05fe5 100644 --- a/app/javascript/dashboard/i18n/locale/cs/report.json +++ b/app/javascript/dashboard/i18n/locale/cs/report.json @@ -476,6 +476,18 @@ "STATUS": "Stav" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Otevřít", + "UNATTENDED": "Unattended", + "STATUS": "Stav" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/da/agentBots.json b/app/javascript/dashboard/i18n/locale/da/agentBots.json index 25a445171..722d368cc 100644 --- a/app/javascript/dashboard/i18n/locale/da/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/da/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/da/automation.json b/app/javascript/dashboard/i18n/locale/da/automation.json index e748cf973..3e3b780a7 100644 --- a/app/javascript/dashboard/i18n/locale/da/automation.json +++ b/app/javascript/dashboard/i18n/locale/da/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Ingen" } } diff --git a/app/javascript/dashboard/i18n/locale/da/components.json b/app/javascript/dashboard/i18n/locale/da/components.json index 23f29f347..1ce510edc 100644 --- a/app/javascript/dashboard/i18n/locale/da/components.json +++ b/app/javascript/dashboard/i18n/locale/da/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Lær mere", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/da/conversation.json b/app/javascript/dashboard/i18n/locale/da/conversation.json index 174f30214..317f822b8 100644 --- a/app/javascript/dashboard/i18n/locale/da/conversation.json +++ b/app/javascript/dashboard/i18n/locale/da/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " for at komme i gang", "NO_INBOX_AGENT": "Åh Åh! Det ser ud til, at du ikke er en del af en indbakke. Kontakt venligst din administrator", "SEARCH_MESSAGES": "Søg efter beskeder i samtaler", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/da/integrationApps.json b/app/javascript/dashboard/i18n/locale/da/integrationApps.json index fed100456..de5265e07 100644 --- a/app/javascript/dashboard/i18n/locale/da/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/da/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Afbryd" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/da/integrations.json b/app/javascript/dashboard/i18n/locale/da/integrations.json index 4731703b5..18d8022b6 100644 --- a/app/javascript/dashboard/i18n/locale/da/integrations.json +++ b/app/javascript/dashboard/i18n/locale/da/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send besked...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/da/report.json b/app/javascript/dashboard/i18n/locale/da/report.json index 340ab2d95..df4edc650 100644 --- a/app/javascript/dashboard/i18n/locale/da/report.json +++ b/app/javascript/dashboard/i18n/locale/da/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Åbn", + "UNATTENDED": "Unattet", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agentens status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/de/agentBots.json b/app/javascript/dashboard/i18n/locale/de/agentBots.json index dc5c70d1e..e93c147ca 100644 --- a/app/javascript/dashboard/i18n/locale/de/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/de/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Lade Editor...", - "HEADER_BTN_TXT": "Bot-Konfiguration hinzufügen", - "SIDEBAR_TXT": "

Agent Bots

Agenten Bots sind wie die besten Mitglieder Ihres Teams. Die Bots können mit den kleinen Themen umgehen, sodass Sie sich auf die Sachen, die wichtig sind, konzentrieren können. Probieren Sie es aus.

Sie können Ihre Bots von dieser Seite aus verwalten oder neue mit der Schaltfläche „Bot-Konfiguration hinzufügen“ erstellen.

Öffnen Sie das Agent Bots Handbuch in einem neuen Tab, um mehr zu erfahren.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot Name", diff --git a/app/javascript/dashboard/i18n/locale/de/automation.json b/app/javascript/dashboard/i18n/locale/de/automation.json index 92556540a..26dab0238 100644 --- a/app/javascript/dashboard/i18n/locale/de/automation.json +++ b/app/javascript/dashboard/i18n/locale/de/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Aktionsparameter sind erforderlich", "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich", "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich" - } + }, + "NONE_OPTION": "Keine" } } diff --git a/app/javascript/dashboard/i18n/locale/de/components.json b/app/javascript/dashboard/i18n/locale/de/components.json index 23ca99587..3ef5c8fe8 100644 --- a/app/javascript/dashboard/i18n/locale/de/components.json +++ b/app/javascript/dashboard/i18n/locale/de/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Mehr erfahren", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/de/conversation.json b/app/javascript/dashboard/i18n/locale/de/conversation.json index b3b2d9fbd..49a539925 100644 --- a/app/javascript/dashboard/i18n/locale/de/conversation.json +++ b/app/javascript/dashboard/i18n/locale/de/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " um loszulegen", "NO_INBOX_AGENT": "Oh oh! Sieht so aus, als wären Sie nicht Teil eines Posteingangs. Bitte wenden Sie sich an Ihren Administrator", "SEARCH_MESSAGES": "Nachrichten in Unterhaltungen suchen", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "zum Öffnen des Kommandomenüs", "KEYBOARD_SHORTCUTS": "um Tastenkürzel anzuzeigen" diff --git a/app/javascript/dashboard/i18n/locale/de/integrationApps.json b/app/javascript/dashboard/i18n/locale/de/integrationApps.json index ecdb1315f..7b60198f8 100644 --- a/app/javascript/dashboard/i18n/locale/de/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/de/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Verbindung trennen" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/de/integrations.json b/app/javascript/dashboard/i18n/locale/de/integrations.json index e61ae53ff..d1e43043f 100644 --- a/app/javascript/dashboard/i18n/locale/de/integrations.json +++ b/app/javascript/dashboard/i18n/locale/de/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Kapitän", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Nachricht senden...", "LOADER": "Captain denkt nach", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/de/report.json b/app/javascript/dashboard/i18n/locale/de/report.json index 368c37c25..936647cf1 100644 --- a/app/javascript/dashboard/i18n/locale/de/report.json +++ b/app/javascript/dashboard/i18n/locale/de/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Öffnen", + "UNATTENDED": "Unbeaufsichtigt", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agentenstatus", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/el/agentBots.json b/app/javascript/dashboard/i18n/locale/el/agentBots.json index 6c7452f5d..381383489 100644 --- a/app/javascript/dashboard/i18n/locale/el/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/el/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/el/automation.json b/app/javascript/dashboard/i18n/locale/el/automation.json index e788038a7..d16b58e57 100644 --- a/app/javascript/dashboard/i18n/locale/el/automation.json +++ b/app/javascript/dashboard/i18n/locale/el/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Κανένα" } } diff --git a/app/javascript/dashboard/i18n/locale/el/components.json b/app/javascript/dashboard/i18n/locale/el/components.json index 6da8499f6..2e0f6c686 100644 --- a/app/javascript/dashboard/i18n/locale/el/components.json +++ b/app/javascript/dashboard/i18n/locale/el/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Μάθετε περισσότερα", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/el/conversation.json b/app/javascript/dashboard/i18n/locale/el/conversation.json index 470b922b0..bafa7fe62 100644 --- a/app/javascript/dashboard/i18n/locale/el/conversation.json +++ b/app/javascript/dashboard/i18n/locale/el/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " για να ξεκινήσετε", "NO_INBOX_AGENT": "Ω όχι! Φαίνεται ότι δεν είστε μέλος κάποιου κιβωτίου εισερχμένων. Απευθυνθείτε στον διαχειριστή", "SEARCH_MESSAGES": "Αναζήτηση μηνυμάτων στις συνομιλίες", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/el/integrationApps.json b/app/javascript/dashboard/i18n/locale/el/integrationApps.json index a96f5f991..4106adda7 100644 --- a/app/javascript/dashboard/i18n/locale/el/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/el/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Αποσύνδεση" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/el/integrations.json b/app/javascript/dashboard/i18n/locale/el/integrations.json index 419674b69..b17d0c2de 100644 --- a/app/javascript/dashboard/i18n/locale/el/integrations.json +++ b/app/javascript/dashboard/i18n/locale/el/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Αποστολή μηνύματος...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/el/report.json b/app/javascript/dashboard/i18n/locale/el/report.json index 7b7cc5caf..bb099ab9c 100644 --- a/app/javascript/dashboard/i18n/locale/el/report.json +++ b/app/javascript/dashboard/i18n/locale/el/report.json @@ -476,6 +476,18 @@ "STATUS": "Κατάσταση" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Ομάδα", + "OPEN": "Ανοιχτές", + "UNATTENDED": "Χωρίς Παρακολούθηση", + "STATUS": "Κατάσταση" + } + }, "AGENT_STATUS": { "HEADER": "Κατάσταση πράκτορα", "ONLINE": "Στην Γραμμή", diff --git a/app/javascript/dashboard/i18n/locale/es/agentBots.json b/app/javascript/dashboard/i18n/locale/es/agentBots.json index ba2e4c801..06f436c45 100644 --- a/app/javascript/dashboard/i18n/locale/es/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/es/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Cargando el editor...", - "HEADER_BTN_TXT": "Añadir configuración de bot", - "SIDEBAR_TXT": "

Bots de agente

Bots de agente son como los miembros más fabulosos de tu equipo. Pueden manejar las cosas pequeñas, así que puede centrarse en las cosas que importan. Pruébelas.

Puedes administrar tus bots desde esta página o crear nuevos usando el botón 'Añadir configuración del bot'.

Abrir el manual de robots de agente en otra pestaña para una mano de ayuda.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nombre del bot", diff --git a/app/javascript/dashboard/i18n/locale/es/automation.json b/app/javascript/dashboard/i18n/locale/es/automation.json index 8938a263c..b09985b09 100644 --- a/app/javascript/dashboard/i18n/locale/es/automation.json +++ b/app/javascript/dashboard/i18n/locale/es/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Se requieren parámetros de acción", "ATLEAST_ONE_CONDITION_REQUIRED": "Se requiere al menos una condición", "ATLEAST_ONE_ACTION_REQUIRED": "Se requiere al menos una acción" - } + }, + "NONE_OPTION": "Ninguna" } } diff --git a/app/javascript/dashboard/i18n/locale/es/components.json b/app/javascript/dashboard/i18n/locale/es/components.json index 0180ef9d7..67564e605 100644 --- a/app/javascript/dashboard/i18n/locale/es/components.json +++ b/app/javascript/dashboard/i18n/locale/es/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "etiqueta" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Más información", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/es/conversation.json b/app/javascript/dashboard/i18n/locale/es/conversation.json index 5071d0638..420f0b5d1 100644 --- a/app/javascript/dashboard/i18n/locale/es/conversation.json +++ b/app/javascript/dashboard/i18n/locale/es/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " para empezar", "NO_INBOX_AGENT": "¡Uh Oh! Parece que no eres parte de ninguna bandeja de entrada. Por favor, contacta con tu administrador", "SEARCH_MESSAGES": "Buscar mensajes en conversaciones", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "para abrir el menú de comandos", "KEYBOARD_SHORTCUTS": "para ver los atajos del teclado" diff --git a/app/javascript/dashboard/i18n/locale/es/integrationApps.json b/app/javascript/dashboard/i18n/locale/es/integrationApps.json index 370087e78..03b8cddca 100644 --- a/app/javascript/dashboard/i18n/locale/es/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/es/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Desconectar" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow es una plataforma de comprensión del lenguaje natural que facilita el diseño e integración de una interfaz de usuario conversacional en su aplicación móvil, aplicación web, dispositivo, bot, sistema interactivo de respuesta de voz, etc.

La integración de Dialogflow con {installationName} le permite configurar un bot de Dialogflow con sus bandejas de entrada que permite al bot manejar las consultas inicialmente y entregarlas a un agente cuando sea necesario. Dialogflow se puede utilizar para calificar a los clientes potenciales, reducir la carga de trabajo de los agentes proporcionando preguntas frecuentes, etc.

Para añadir Dialogflow, necesita crear una cuenta de servicio en la consola del proyecto de Google y compartir las credenciales. Consulte la documentación de Dialogflow para obtener más información." + "DIALOGFLOW": "Dialogflow es una plataforma de procesamiento del lenguaje natural para construir interfaces de conversación. Integrándolo con {installationName} permite a los bots gestionar consultas primero y transferirlas a los agentes cuando sea necesario. Ayuda a calificar a los clientes potenciales y a reducir la carga de trabajo de los agentes respondiendo a las preguntas frecuentes. Para añadir Dialogflow, cree una cuenta de servicio en la consola de Google y comparta las credenciales. Consulte la documentación para obtener más detalles" } } } diff --git a/app/javascript/dashboard/i18n/locale/es/integrations.json b/app/javascript/dashboard/i18n/locale/es/integrations.json index b7ebb8209..2e1e7dea0 100644 --- a/app/javascript/dashboard/i18n/locale/es/integrations.json +++ b/app/javascript/dashboard/i18n/locale/es/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Capitán", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Enviar mensaje...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/es/report.json b/app/javascript/dashboard/i18n/locale/es/report.json index 3531f630e..480ae4f77 100644 --- a/app/javascript/dashboard/i18n/locale/es/report.json +++ b/app/javascript/dashboard/i18n/locale/es/report.json @@ -476,6 +476,18 @@ "STATUS": "Estado" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Equipo", + "OPEN": "Abrir", + "UNATTENDED": "Desatendido", + "STATUS": "Estado" + } + }, "AGENT_STATUS": { "HEADER": "Estado del agente", "ONLINE": "En línea", diff --git a/app/javascript/dashboard/i18n/locale/fa/agentBots.json b/app/javascript/dashboard/i18n/locale/fa/agentBots.json index 0a541237b..536b6e97e 100644 --- a/app/javascript/dashboard/i18n/locale/fa/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/fa/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "ربات‌ها", "LOADING_EDITOR": "در حال بارگیری ویرایشگر...", - "HEADER_BTN_TXT": "افرودن پیکربندی ربات", - "SIDEBAR_TXT": "

اپراتور های ربات

مانند شگفت‌انگیزترین اعضای تیم شما هستند. آنها می توانند مسائل کوچک را اداره کنند، بنابراین شما می توانید روی چیزهای مهم تمرکز کنید. آنها را امتحان کنید.

می‌توانید ربات‌های خود را در این صفحه مدیریت کنید یا با استفاده از دکمه «افزودن ربات» ربات‌های جدیدی ایجاد کنید.

باز کردن آدرس راهنما ربات ها در یک صفحه جدید به شما کمک می کند اطلاعات بیشتری کسب کنید.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "نام ربات", diff --git a/app/javascript/dashboard/i18n/locale/fa/automation.json b/app/javascript/dashboard/i18n/locale/fa/automation.json index 70c7eb0ff..9a137a16f 100644 --- a/app/javascript/dashboard/i18n/locale/fa/automation.json +++ b/app/javascript/dashboard/i18n/locale/fa/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "هیچکدام" } } diff --git a/app/javascript/dashboard/i18n/locale/fa/components.json b/app/javascript/dashboard/i18n/locale/fa/components.json index f01a50c5c..c4b5cd813 100644 --- a/app/javascript/dashboard/i18n/locale/fa/components.json +++ b/app/javascript/dashboard/i18n/locale/fa/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "بیشتر بدانید", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/fa/contact.json b/app/javascript/dashboard/i18n/locale/fa/contact.json index 302b9892a..7a6b8f541 100644 --- a/app/javascript/dashboard/i18n/locale/fa/contact.json +++ b/app/javascript/dashboard/i18n/locale/fa/contact.json @@ -284,12 +284,12 @@ "CONTACTS_LAYOUT": { "HEADER": { "TITLE": "مخاطبین", - "SEARCH_TITLE": "Search contacts", - "SEARCH_PLACEHOLDER": "Search...", + "SEARCH_TITLE": "جستجوی مخاطبین", + "SEARCH_PLACEHOLDER": "جستجو...", "MESSAGE_BUTTON": "پیام", "SEND_MESSAGE": "ارسال پیام", - "BLOCK_CONTACT": "Block contact", - "UNBLOCK_CONTACT": "Unblock contact", + "BLOCK_CONTACT": "مسدود کردن مخاطب", + "UNBLOCK_CONTACT": "رفع انسداد مخاطب", "BREADCRUMB": { "CONTACTS": "مخاطبین" }, diff --git a/app/javascript/dashboard/i18n/locale/fa/conversation.json b/app/javascript/dashboard/i18n/locale/fa/conversation.json index c7f4026d7..80a032627 100644 --- a/app/javascript/dashboard/i18n/locale/fa/conversation.json +++ b/app/javascript/dashboard/i18n/locale/fa/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " برای شروع", "NO_INBOX_AGENT": "اوه اوه! به نظر می‌رسد شما عضو هیچ صندوق ورودی نیستید. لطفا با مدیر خود تماس بگیرید", "SEARCH_MESSAGES": "پیام‌ها را در گفتگوها جستجو کنید", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "برای باز کردن منوی فرمان", "KEYBOARD_SHORTCUTS": "برای مشاهده میانبرهای صفحه کلید" diff --git a/app/javascript/dashboard/i18n/locale/fa/integrationApps.json b/app/javascript/dashboard/i18n/locale/fa/integrationApps.json index 8cb148817..2a19ded40 100644 --- a/app/javascript/dashboard/i18n/locale/fa/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/fa/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "قعط کردن" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/fa/integrations.json b/app/javascript/dashboard/i18n/locale/fa/integrations.json index d42052350..595e91bf2 100644 --- a/app/javascript/dashboard/i18n/locale/fa/integrations.json +++ b/app/javascript/dashboard/i18n/locale/fa/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "ارسال پیام...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/fa/report.json b/app/javascript/dashboard/i18n/locale/fa/report.json index ae2cfc8ca..e794f2624 100644 --- a/app/javascript/dashboard/i18n/locale/fa/report.json +++ b/app/javascript/dashboard/i18n/locale/fa/report.json @@ -476,6 +476,18 @@ "STATUS": "وضعیت" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "تیم‌", + "OPEN": "باز", + "UNATTENDED": "بی سرپرست", + "STATUS": "وضعیت" + } + }, "AGENT_STATUS": { "HEADER": "وضعیت اپراتور", "ONLINE": "آنلاین", diff --git a/app/javascript/dashboard/i18n/locale/fi/agentBots.json b/app/javascript/dashboard/i18n/locale/fi/agentBots.json index af614da2a..10d307564 100644 --- a/app/javascript/dashboard/i18n/locale/fi/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/fi/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/fi/automation.json b/app/javascript/dashboard/i18n/locale/fi/automation.json index 050cf62b1..15ab7a157 100644 --- a/app/javascript/dashboard/i18n/locale/fi/automation.json +++ b/app/javascript/dashboard/i18n/locale/fi/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/fi/components.json b/app/javascript/dashboard/i18n/locale/fi/components.json index 7bb9583ec..916b21a31 100644 --- a/app/javascript/dashboard/i18n/locale/fi/components.json +++ b/app/javascript/dashboard/i18n/locale/fi/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/fi/conversation.json b/app/javascript/dashboard/i18n/locale/fi/conversation.json index a221e178b..0d33c65d8 100644 --- a/app/javascript/dashboard/i18n/locale/fi/conversation.json +++ b/app/javascript/dashboard/i18n/locale/fi/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " päästäksesi alkuun", "NO_INBOX_AGENT": "Voi ei! Näyttää siltä, että et kuulu mihinkään saapuneet-kansioon. Ota yhteyttä työnantajaasi", "SEARCH_MESSAGES": "Etsi viestejä keskusteluissa", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/fi/integrationApps.json b/app/javascript/dashboard/i18n/locale/fi/integrationApps.json index 0a9300a50..226a7539f 100644 --- a/app/javascript/dashboard/i18n/locale/fi/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/fi/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/fi/integrations.json b/app/javascript/dashboard/i18n/locale/fi/integrations.json index 172c97d6e..51b5766a8 100644 --- a/app/javascript/dashboard/i18n/locale/fi/integrations.json +++ b/app/javascript/dashboard/i18n/locale/fi/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Lähetä viesti...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/fi/report.json b/app/javascript/dashboard/i18n/locale/fi/report.json index 63ba47efa..670d54677 100644 --- a/app/javascript/dashboard/i18n/locale/fi/report.json +++ b/app/javascript/dashboard/i18n/locale/fi/report.json @@ -476,6 +476,18 @@ "STATUS": "Tila" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Tiimi", + "OPEN": "Avaa", + "UNATTENDED": "Unattended", + "STATUS": "Tila" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Paikalla", diff --git a/app/javascript/dashboard/i18n/locale/fr/agentBots.json b/app/javascript/dashboard/i18n/locale/fr/agentBots.json index c955e27a7..fbf51e672 100644 --- a/app/javascript/dashboard/i18n/locale/fr/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/fr/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Chargement de l'éditeur...", - "HEADER_BTN_TXT": "Ajouter une configuration de bot", - "SIDEBAR_TXT": "

Agent Bots

Les Agents Bots sont comme les membres les plus efficaces de votre équipe. Ils s'occupent des petites choses, ce qui vous permet de vous concentrer sur ce qui est important. Essayez-les.

Vous pouvez gérer vos bots à partir de cette page ou en créer de nouveaux à l'aide du bouton \"Ajouter une configuration de bot\".

Ouvrez le Guide de référence pour les agents Bots dans un autre onglet pour obtenir un coup de main.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nom du bot", diff --git a/app/javascript/dashboard/i18n/locale/fr/automation.json b/app/javascript/dashboard/i18n/locale/fr/automation.json index 52418c9f1..4c98f381c 100644 --- a/app/javascript/dashboard/i18n/locale/fr/automation.json +++ b/app/javascript/dashboard/i18n/locale/fr/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Aucun" } } diff --git a/app/javascript/dashboard/i18n/locale/fr/components.json b/app/javascript/dashboard/i18n/locale/fr/components.json index 004028118..6048fd367 100644 --- a/app/javascript/dashboard/i18n/locale/fr/components.json +++ b/app/javascript/dashboard/i18n/locale/fr/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "En savoir plus", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/fr/conversation.json b/app/javascript/dashboard/i18n/locale/fr/conversation.json index 8a2d23576..43539ade6 100644 --- a/app/javascript/dashboard/i18n/locale/fr/conversation.json +++ b/app/javascript/dashboard/i18n/locale/fr/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " pour commencer", "NO_INBOX_AGENT": "Oh Oh ! Il semble que vous ne faites parti d'aucune boîte de réception. Veuillez contacter votre administrateur", "SEARCH_MESSAGES": "Rechercher des messages dans les conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "pour ouvrir le menu de commande", "KEYBOARD_SHORTCUTS": "pour afficher les raccourcis clavier" diff --git a/app/javascript/dashboard/i18n/locale/fr/integrationApps.json b/app/javascript/dashboard/i18n/locale/fr/integrationApps.json index 497222483..aa2fc22fd 100644 --- a/app/javascript/dashboard/i18n/locale/fr/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/fr/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Déconnecter" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/fr/integrations.json b/app/javascript/dashboard/i18n/locale/fr/integrations.json index 7749322cd..369750c49 100644 --- a/app/javascript/dashboard/i18n/locale/fr/integrations.json +++ b/app/javascript/dashboard/i18n/locale/fr/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Envoyer un message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/fr/report.json b/app/javascript/dashboard/i18n/locale/fr/report.json index 1d0f5533d..4efe208d3 100644 --- a/app/javascript/dashboard/i18n/locale/fr/report.json +++ b/app/javascript/dashboard/i18n/locale/fr/report.json @@ -476,6 +476,18 @@ "STATUS": "État" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Équipes", + "OPEN": "Ouvert", + "UNATTENDED": "Sans surveillance", + "STATUS": "État" + } + }, "AGENT_STATUS": { "HEADER": "Statut de l'agent", "ONLINE": "En ligne", diff --git a/app/javascript/dashboard/i18n/locale/he/agentBots.json b/app/javascript/dashboard/i18n/locale/he/agentBots.json index 7fbfce0ef..87645d410 100644 --- a/app/javascript/dashboard/i18n/locale/he/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/he/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "בוטים", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/he/automation.json b/app/javascript/dashboard/i18n/locale/he/automation.json index 8f97f8790..03c5d0d93 100644 --- a/app/javascript/dashboard/i18n/locale/he/automation.json +++ b/app/javascript/dashboard/i18n/locale/he/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "כלום" } } diff --git a/app/javascript/dashboard/i18n/locale/he/components.json b/app/javascript/dashboard/i18n/locale/he/components.json index c0e45686c..b57658b6b 100644 --- a/app/javascript/dashboard/i18n/locale/he/components.json +++ b/app/javascript/dashboard/i18n/locale/he/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "למד עוד", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/he/conversation.json b/app/javascript/dashboard/i18n/locale/he/conversation.json index 359ba6c12..49153f99b 100644 --- a/app/javascript/dashboard/i18n/locale/he/conversation.json +++ b/app/javascript/dashboard/i18n/locale/he/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " להתחיל", "NO_INBOX_AGENT": "או - או! נראה שאתה לא חלק מתיבת דואר נכנס כלשהי. אנא פנה למנהל המערכת שלך", "SEARCH_MESSAGES": "חפש הודעות בשיחות", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/he/integrationApps.json b/app/javascript/dashboard/i18n/locale/he/integrationApps.json index 21af9d404..5c02f454f 100644 --- a/app/javascript/dashboard/i18n/locale/he/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/he/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "התנתק" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/he/integrations.json b/app/javascript/dashboard/i18n/locale/he/integrations.json index ef117d324..d87d2ac35 100644 --- a/app/javascript/dashboard/i18n/locale/he/integrations.json +++ b/app/javascript/dashboard/i18n/locale/he/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "שלח הודעה...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/he/report.json b/app/javascript/dashboard/i18n/locale/he/report.json index beb17db3a..fbf7fa3d5 100644 --- a/app/javascript/dashboard/i18n/locale/he/report.json +++ b/app/javascript/dashboard/i18n/locale/he/report.json @@ -476,6 +476,18 @@ "STATUS": "מצב" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "צוות", + "OPEN": "פתח", + "UNATTENDED": "ללא השגחה", + "STATUS": "מצב" + } + }, "AGENT_STATUS": { "HEADER": "סטטוס סוכן", "ONLINE": "מחובר", diff --git a/app/javascript/dashboard/i18n/locale/hi/agentBots.json b/app/javascript/dashboard/i18n/locale/hi/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/hi/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/hi/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/hi/automation.json b/app/javascript/dashboard/i18n/locale/hi/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/hi/automation.json +++ b/app/javascript/dashboard/i18n/locale/hi/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/hi/components.json b/app/javascript/dashboard/i18n/locale/hi/components.json index dbd864163..99d5bce1f 100644 --- a/app/javascript/dashboard/i18n/locale/hi/components.json +++ b/app/javascript/dashboard/i18n/locale/hi/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/hi/conversation.json b/app/javascript/dashboard/i18n/locale/hi/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/hi/conversation.json +++ b/app/javascript/dashboard/i18n/locale/hi/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/hi/integrationApps.json b/app/javascript/dashboard/i18n/locale/hi/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/hi/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/hi/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/hi/integrations.json b/app/javascript/dashboard/i18n/locale/hi/integrations.json index 8b03386b4..0a6cac3e9 100644 --- a/app/javascript/dashboard/i18n/locale/hi/integrations.json +++ b/app/javascript/dashboard/i18n/locale/hi/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/hi/report.json b/app/javascript/dashboard/i18n/locale/hi/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/hi/report.json +++ b/app/javascript/dashboard/i18n/locale/hi/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/hr/agentBots.json b/app/javascript/dashboard/i18n/locale/hr/agentBots.json index fb3d25d14..435dd9956 100644 --- a/app/javascript/dashboard/i18n/locale/hr/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/hr/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Botovi", "LOADING_EDITOR": "Otvaranje Editora...", - "HEADER_BTN_TXT": "Dodaj konfiguraciju Bota", - "SIDEBAR_TXT": "

Agentski Botovi

Agentski Botovi su kao najčudesniji članovi vašeg tima. Oni mogu riješiti male stvari, tako da se možete usredotočiti na stvari koje su važne. Isprobajte ih.

Možete upravljati svojim botovima s ove stranice ili stvoriti nove pomoću gumba 'Dodaj konfiguraciju bota'.

Otvorite Priručnik o agentskim botovima u drugoj kartici za pomoć.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Naziv Bota", diff --git a/app/javascript/dashboard/i18n/locale/hr/automation.json b/app/javascript/dashboard/i18n/locale/hr/automation.json index 6b5453b71..e61a9eef3 100644 --- a/app/javascript/dashboard/i18n/locale/hr/automation.json +++ b/app/javascript/dashboard/i18n/locale/hr/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nijedno" } } diff --git a/app/javascript/dashboard/i18n/locale/hr/components.json b/app/javascript/dashboard/i18n/locale/hr/components.json index 4191242f9..26f1c8f51 100644 --- a/app/javascript/dashboard/i18n/locale/hr/components.json +++ b/app/javascript/dashboard/i18n/locale/hr/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/hr/conversation.json b/app/javascript/dashboard/i18n/locale/hr/conversation.json index c0c26e3ad..7e1fb6c5c 100644 --- a/app/javascript/dashboard/i18n/locale/hr/conversation.json +++ b/app/javascript/dashboard/i18n/locale/hr/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/hr/integrationApps.json b/app/javascript/dashboard/i18n/locale/hr/integrationApps.json index a40ebbf28..44200fb70 100644 --- a/app/javascript/dashboard/i18n/locale/hr/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/hr/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/hr/integrations.json b/app/javascript/dashboard/i18n/locale/hr/integrations.json index 4591cac8a..54514f1b8 100644 --- a/app/javascript/dashboard/i18n/locale/hr/integrations.json +++ b/app/javascript/dashboard/i18n/locale/hr/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/hr/report.json b/app/javascript/dashboard/i18n/locale/hr/report.json index bebbb32c1..b280e99b7 100644 --- a/app/javascript/dashboard/i18n/locale/hr/report.json +++ b/app/javascript/dashboard/i18n/locale/hr/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Tim", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/hu/agentBots.json b/app/javascript/dashboard/i18n/locale/hu/agentBots.json index 7d1d30f13..f49125547 100644 --- a/app/javascript/dashboard/i18n/locale/hu/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/hu/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Botok", "LOADING_EDITOR": "Szerkesztő betöltése...", - "HEADER_BTN_TXT": "Bot konfiguráció hozzáadása", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot neve", diff --git a/app/javascript/dashboard/i18n/locale/hu/automation.json b/app/javascript/dashboard/i18n/locale/hu/automation.json index fdad09ef1..ac5d9957f 100644 --- a/app/javascript/dashboard/i18n/locale/hu/automation.json +++ b/app/javascript/dashboard/i18n/locale/hu/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nincs" } } diff --git a/app/javascript/dashboard/i18n/locale/hu/components.json b/app/javascript/dashboard/i18n/locale/hu/components.json index d3e37c453..2b57c01e9 100644 --- a/app/javascript/dashboard/i18n/locale/hu/components.json +++ b/app/javascript/dashboard/i18n/locale/hu/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Tudj meg többet", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/hu/conversation.json b/app/javascript/dashboard/i18n/locale/hu/conversation.json index f2f37086f..8066a2d99 100644 --- a/app/javascript/dashboard/i18n/locale/hu/conversation.json +++ b/app/javascript/dashboard/i18n/locale/hu/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " Első lépések", "NO_INBOX_AGENT": "O-Ó! Úgy tűnik, hogy egyetlen fióknak sem vagy tagja. Kérjük lépj kapcsolatba az adminisztrátoroddal", "SEARCH_MESSAGES": "Üzenetek keresése a beszélgetésekben", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "menü megnyitása", "KEYBOARD_SHORTCUTS": "billentyűparancs megtekintése" diff --git a/app/javascript/dashboard/i18n/locale/hu/integrationApps.json b/app/javascript/dashboard/i18n/locale/hu/integrationApps.json index dac944e0c..455dadd2d 100644 --- a/app/javascript/dashboard/i18n/locale/hu/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/hu/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Leválasztás" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/hu/integrations.json b/app/javascript/dashboard/i18n/locale/hu/integrations.json index 426528387..4c8dcfcdf 100644 --- a/app/javascript/dashboard/i18n/locale/hu/integrations.json +++ b/app/javascript/dashboard/i18n/locale/hu/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Üzenet elküldése...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/hu/report.json b/app/javascript/dashboard/i18n/locale/hu/report.json index 599a9085f..13f086d35 100644 --- a/app/javascript/dashboard/i18n/locale/hu/report.json +++ b/app/javascript/dashboard/i18n/locale/hu/report.json @@ -476,6 +476,18 @@ "STATUS": "Státusz" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Csapat", + "OPEN": "Megnyitás", + "UNATTENDED": "Figyelmen kívül hagyott", + "STATUS": "Státusz" + } + }, "AGENT_STATUS": { "HEADER": "Ügynök státusz", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/hy/agentBots.json b/app/javascript/dashboard/i18n/locale/hy/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/hy/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/hy/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/hy/automation.json b/app/javascript/dashboard/i18n/locale/hy/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/hy/automation.json +++ b/app/javascript/dashboard/i18n/locale/hy/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/hy/components.json b/app/javascript/dashboard/i18n/locale/hy/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/hy/components.json +++ b/app/javascript/dashboard/i18n/locale/hy/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/hy/conversation.json b/app/javascript/dashboard/i18n/locale/hy/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/hy/conversation.json +++ b/app/javascript/dashboard/i18n/locale/hy/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/hy/integrationApps.json b/app/javascript/dashboard/i18n/locale/hy/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/hy/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/hy/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/hy/integrations.json b/app/javascript/dashboard/i18n/locale/hy/integrations.json index 65eb7fcb0..d200b321c 100644 --- a/app/javascript/dashboard/i18n/locale/hy/integrations.json +++ b/app/javascript/dashboard/i18n/locale/hy/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/hy/report.json b/app/javascript/dashboard/i18n/locale/hy/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/hy/report.json +++ b/app/javascript/dashboard/i18n/locale/hy/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/id/agentBots.json b/app/javascript/dashboard/i18n/locale/id/agentBots.json index c963e91d8..5c13896f5 100644 --- a/app/javascript/dashboard/i18n/locale/id/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/id/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bot", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/id/automation.json b/app/javascript/dashboard/i18n/locale/id/automation.json index 15718e62d..442fe0711 100644 --- a/app/javascript/dashboard/i18n/locale/id/automation.json +++ b/app/javascript/dashboard/i18n/locale/id/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Tidak ada" } } diff --git a/app/javascript/dashboard/i18n/locale/id/components.json b/app/javascript/dashboard/i18n/locale/id/components.json index 5e7498efd..04b44190e 100644 --- a/app/javascript/dashboard/i18n/locale/id/components.json +++ b/app/javascript/dashboard/i18n/locale/id/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Pelajari lebih lanjut", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/id/conversation.json b/app/javascript/dashboard/i18n/locale/id/conversation.json index 8abbd0425..1159982ea 100644 --- a/app/javascript/dashboard/i18n/locale/id/conversation.json +++ b/app/javascript/dashboard/i18n/locale/id/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " untuk memulai", "NO_INBOX_AGENT": "Aduh! Sepertinya Anda bukan bagian dari kotak masuk mana pun. Silakan hubungi administrator Anda", "SEARCH_MESSAGES": "Mencari pesan dalam percakapan", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/id/integrationApps.json b/app/javascript/dashboard/i18n/locale/id/integrationApps.json index 06616bce1..efe3e43c9 100644 --- a/app/javascript/dashboard/i18n/locale/id/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/id/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Putuskan" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/id/integrations.json b/app/javascript/dashboard/i18n/locale/id/integrations.json index fc7a21274..e7f099ab0 100644 --- a/app/javascript/dashboard/i18n/locale/id/integrations.json +++ b/app/javascript/dashboard/i18n/locale/id/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Kirim Pesan...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/id/report.json b/app/javascript/dashboard/i18n/locale/id/report.json index 7ae52179d..3e51aee34 100644 --- a/app/javascript/dashboard/i18n/locale/id/report.json +++ b/app/javascript/dashboard/i18n/locale/id/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Tim", + "OPEN": "Terbuka", + "UNATTENDED": "Tidak Ditangani", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Status Agen", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/is/agentBots.json b/app/javascript/dashboard/i18n/locale/is/agentBots.json index 4ab49218c..583d72de7 100644 --- a/app/javascript/dashboard/i18n/locale/is/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/is/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/is/automation.json b/app/javascript/dashboard/i18n/locale/is/automation.json index 24834bb6e..a88636d9f 100644 --- a/app/javascript/dashboard/i18n/locale/is/automation.json +++ b/app/javascript/dashboard/i18n/locale/is/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Enginn" } } diff --git a/app/javascript/dashboard/i18n/locale/is/components.json b/app/javascript/dashboard/i18n/locale/is/components.json index e68cd53a7..b79a1441c 100644 --- a/app/javascript/dashboard/i18n/locale/is/components.json +++ b/app/javascript/dashboard/i18n/locale/is/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Læra meira", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/is/conversation.json b/app/javascript/dashboard/i18n/locale/is/conversation.json index 8175c4e23..84daee2ee 100644 --- a/app/javascript/dashboard/i18n/locale/is/conversation.json +++ b/app/javascript/dashboard/i18n/locale/is/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " til að byrja", "NO_INBOX_AGENT": "Uh Ó! Þú virðist ekki vera hluti af neinu innhólfi. Vinsamlegast hafðu samband við kerfisstjóra", "SEARCH_MESSAGES": "Leita að skilaboðum í samtölum", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/is/integrationApps.json b/app/javascript/dashboard/i18n/locale/is/integrationApps.json index 196c6f16f..94a3b065e 100644 --- a/app/javascript/dashboard/i18n/locale/is/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/is/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/is/integrations.json b/app/javascript/dashboard/i18n/locale/is/integrations.json index 1967a8210..604e6161b 100644 --- a/app/javascript/dashboard/i18n/locale/is/integrations.json +++ b/app/javascript/dashboard/i18n/locale/is/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Senda skilaboð...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/is/report.json b/app/javascript/dashboard/i18n/locale/is/report.json index 829877893..c93e3f41b 100644 --- a/app/javascript/dashboard/i18n/locale/is/report.json +++ b/app/javascript/dashboard/i18n/locale/is/report.json @@ -476,6 +476,18 @@ "STATUS": "Staða" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Opin", + "UNATTENDED": "Unattended", + "STATUS": "Staða" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/it/agentBots.json b/app/javascript/dashboard/i18n/locale/it/agentBots.json index 26941d22e..af608a321 100644 --- a/app/javascript/dashboard/i18n/locale/it/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/it/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/it/automation.json b/app/javascript/dashboard/i18n/locale/it/automation.json index 850afeec0..003d2102c 100644 --- a/app/javascript/dashboard/i18n/locale/it/automation.json +++ b/app/javascript/dashboard/i18n/locale/it/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nessuno" } } diff --git a/app/javascript/dashboard/i18n/locale/it/components.json b/app/javascript/dashboard/i18n/locale/it/components.json index 24d336b86..5fdad88ac 100644 --- a/app/javascript/dashboard/i18n/locale/it/components.json +++ b/app/javascript/dashboard/i18n/locale/it/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Scopri di più", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/it/conversation.json b/app/javascript/dashboard/i18n/locale/it/conversation.json index 467539f7d..a110cd618 100644 --- a/app/javascript/dashboard/i18n/locale/it/conversation.json +++ b/app/javascript/dashboard/i18n/locale/it/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " per iniziare", "NO_INBOX_AGENT": "Uh Oh! Sembra che tu non faccia parte di nessuna casella. Per favore contatta il tuo amministratore", "SEARCH_MESSAGES": "Cerca messaggi nelle conversazioni", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/it/integrationApps.json b/app/javascript/dashboard/i18n/locale/it/integrationApps.json index 510451d4b..43e800bdd 100644 --- a/app/javascript/dashboard/i18n/locale/it/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/it/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnetti" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/it/integrations.json b/app/javascript/dashboard/i18n/locale/it/integrations.json index 733ee31e7..8c0215e80 100644 --- a/app/javascript/dashboard/i18n/locale/it/integrations.json +++ b/app/javascript/dashboard/i18n/locale/it/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Invia messaggio...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/it/report.json b/app/javascript/dashboard/i18n/locale/it/report.json index 0231654b7..c3a78070a 100644 --- a/app/javascript/dashboard/i18n/locale/it/report.json +++ b/app/javascript/dashboard/i18n/locale/it/report.json @@ -476,6 +476,18 @@ "STATUS": "Stato" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Apri", + "UNATTENDED": "Non partecipate", + "STATUS": "Stato" + } + }, "AGENT_STATUS": { "HEADER": "Stato agente", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ja/agentBots.json b/app/javascript/dashboard/i18n/locale/ja/agentBots.json index 14a8c6c5a..e9b96da56 100644 --- a/app/javascript/dashboard/i18n/locale/ja/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ja/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "ボット", "LOADING_EDITOR": "エディターを読み込んでいます...", - "HEADER_BTN_TXT": "ボット設定を追加", - "SIDEBAR_TXT": "

エージェントボット

エージェントボットは、あなたのチームの中で最も優れたメンバーのような存在です。些細なことを処理してくれるので、大事なことに集中できます。ぜひ試してみてください。

このページでボットを管理するか、「ボット設定を追加」ボタンを使って新しいボットを作成できます。

エージェントボットハンドブック を別のタブで開いてサポートを得ることもできます。

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "ボット名", diff --git a/app/javascript/dashboard/i18n/locale/ja/automation.json b/app/javascript/dashboard/i18n/locale/ja/automation.json index 63537c394..cd0d646b0 100644 --- a/app/javascript/dashboard/i18n/locale/ja/automation.json +++ b/app/javascript/dashboard/i18n/locale/ja/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "アクションパラメータが必須です", "ATLEAST_ONE_CONDITION_REQUIRED": "少なくとも1つの条件が必要です", "ATLEAST_ONE_ACTION_REQUIRED": "少なくとも1つのアクションが必要です" - } + }, + "NONE_OPTION": "なし" } } diff --git a/app/javascript/dashboard/i18n/locale/ja/components.json b/app/javascript/dashboard/i18n/locale/ja/components.json index b1d596102..516a6090d 100644 --- a/app/javascript/dashboard/i18n/locale/ja/components.json +++ b/app/javascript/dashboard/i18n/locale/ja/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "タグ" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "詳細を見る", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ja/conversation.json b/app/javascript/dashboard/i18n/locale/ja/conversation.json index 560158739..d23aa7296 100644 --- a/app/javascript/dashboard/i18n/locale/ja/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ja/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " 始めましょう", "NO_INBOX_AGENT": "あなたに受信トレイが設定されていないようです。管理者に問い合わせてください。", "SEARCH_MESSAGES": "会話中のメッセージの検索", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "コマンドメニューを開く", "KEYBOARD_SHORTCUTS": "キーボードショートカットを表示する" diff --git a/app/javascript/dashboard/i18n/locale/ja/integrationApps.json b/app/javascript/dashboard/i18n/locale/ja/integrationApps.json index 1c9200f0d..c836cc1b1 100644 --- a/app/javascript/dashboard/i18n/locale/ja/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ja/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "接続解除" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflowは、モバイルアプリ、Webアプリ、デバイス、ボット、音声応答システムなどに会話型インターフェイスを簡単に設計・連携できる自然言語理解プラットフォームです。

{installationName}とのDialogflow連携を利用すると、Dialogflowボットを受信トレイに設定し、最初にボットが問い合わせを処理し、必要に応じてエージェントに引き継ぐことが可能です。Dialogflowはリードの選別やFAQの提供を通じてエージェントの負担を軽減するのに役立ちます。

Dialogflowを追加するには、Googleプロジェクトコンソールでサービスアカウントを作成し、その資格情報を共有する必要があります。詳細については、Dialogflowドキュメントをご参照ください。" + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ja/integrations.json b/app/javascript/dashboard/i18n/locale/ja/integrations.json index 6d4b6a532..4ba466fd0 100644 --- a/app/javascript/dashboard/i18n/locale/ja/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ja/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "キャプテン", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "メッセージを送信...", "LOADER": "Captainが考え中", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "利用可能なアシスタントがありません", - "SUBTITLE": "アシスタントを作成して、お客様に迅速かつ正確な回答を提供します。アシスタントは、ヘルプ記事や過去の会話から学習します。" + "SUBTITLE": "アシスタントを作成して、お客様に迅速かつ正確な回答を提供します。アシスタントは、ヘルプ記事や過去の会話から学習します。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "利用可能なドキュメントがありません", - "SUBTITLE": "ドキュメントはアシスタントがFAQを生成するために使用されます。ドキュメントをインポートしてアシスタントにコンテキストを提供できます。" + "SUBTITLE": "ドキュメントはアシスタントがFAQを生成するために使用されます。ドキュメントをインポートしてアシスタントにコンテキストを提供できます。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "FAQが見つかりません", - "SUBTITLE": "FAQは、アシスタントがお客様からの質問に迅速かつ正確に回答するのに役立ちます。コンテンツから自動的に生成することも、手動で追加することもできます。" + "SUBTITLE": "FAQは、アシスタントがお客様からの質問に迅速かつ正確に回答するのに役立ちます。コンテンツから自動的に生成することも、手動で追加することもできます。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ja/report.json b/app/javascript/dashboard/i18n/locale/ja/report.json index c459a2186..dbf3c0556 100644 --- a/app/javascript/dashboard/i18n/locale/ja/report.json +++ b/app/javascript/dashboard/i18n/locale/ja/report.json @@ -476,6 +476,18 @@ "STATUS": "状況" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "チーム", + "OPEN": "再開する", + "UNATTENDED": "未対応", + "STATUS": "状況" + } + }, "AGENT_STATUS": { "HEADER": "担当者ステータス", "ONLINE": "オンライン", diff --git a/app/javascript/dashboard/i18n/locale/ka/agentBots.json b/app/javascript/dashboard/i18n/locale/ka/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/ka/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ka/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ka/automation.json b/app/javascript/dashboard/i18n/locale/ka/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/ka/automation.json +++ b/app/javascript/dashboard/i18n/locale/ka/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/ka/components.json b/app/javascript/dashboard/i18n/locale/ka/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/ka/components.json +++ b/app/javascript/dashboard/i18n/locale/ka/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ka/conversation.json b/app/javascript/dashboard/i18n/locale/ka/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/ka/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ka/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ka/integrationApps.json b/app/javascript/dashboard/i18n/locale/ka/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/ka/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ka/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ka/integrations.json b/app/javascript/dashboard/i18n/locale/ka/integrations.json index 65eb7fcb0..d200b321c 100644 --- a/app/javascript/dashboard/i18n/locale/ka/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ka/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ka/report.json b/app/javascript/dashboard/i18n/locale/ka/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/ka/report.json +++ b/app/javascript/dashboard/i18n/locale/ka/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ko/agentBots.json b/app/javascript/dashboard/i18n/locale/ko/agentBots.json index 78e94a99a..2482c2e11 100644 --- a/app/javascript/dashboard/i18n/locale/ko/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ko/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "봇", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ko/automation.json b/app/javascript/dashboard/i18n/locale/ko/automation.json index 161dd7f76..8d3d7dee4 100644 --- a/app/javascript/dashboard/i18n/locale/ko/automation.json +++ b/app/javascript/dashboard/i18n/locale/ko/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "없음" } } diff --git a/app/javascript/dashboard/i18n/locale/ko/components.json b/app/javascript/dashboard/i18n/locale/ko/components.json index 16220b602..b258479e5 100644 --- a/app/javascript/dashboard/i18n/locale/ko/components.json +++ b/app/javascript/dashboard/i18n/locale/ko/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ko/conversation.json b/app/javascript/dashboard/i18n/locale/ko/conversation.json index 87821e43b..8711d197b 100644 --- a/app/javascript/dashboard/i18n/locale/ko/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ko/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " 시작하려면", "NO_INBOX_AGENT": "오! 어떤 받은 메시지함에도 속하지 않는 것 같습니다. 관리자에게 문의하십시오.", "SEARCH_MESSAGES": "대화에서 메시지 검색", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ko/integrationApps.json b/app/javascript/dashboard/i18n/locale/ko/integrationApps.json index 70b7623fe..cf0cd9fec 100644 --- a/app/javascript/dashboard/i18n/locale/ko/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ko/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ko/integrations.json b/app/javascript/dashboard/i18n/locale/ko/integrations.json index 51047b7b5..8797e195a 100644 --- a/app/javascript/dashboard/i18n/locale/ko/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ko/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "메시지 보내기...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ko/report.json b/app/javascript/dashboard/i18n/locale/ko/report.json index 866a7be31..1ac47dc2f 100644 --- a/app/javascript/dashboard/i18n/locale/ko/report.json +++ b/app/javascript/dashboard/i18n/locale/ko/report.json @@ -476,6 +476,18 @@ "STATUS": "상태" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "열기", + "UNATTENDED": "Unattended", + "STATUS": "상태" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "온라인", diff --git a/app/javascript/dashboard/i18n/locale/lt/agentBots.json b/app/javascript/dashboard/i18n/locale/lt/agentBots.json index a370652de..7e2162241 100644 --- a/app/javascript/dashboard/i18n/locale/lt/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/lt/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Botai", "LOADING_EDITOR": "Įkeliama redagavimo priemonė...", - "HEADER_BTN_TXT": "Pridėti Boto konfiguraciją", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Boto Pavadinimas", diff --git a/app/javascript/dashboard/i18n/locale/lt/automation.json b/app/javascript/dashboard/i18n/locale/lt/automation.json index 5af5c96f3..06da70d45 100644 --- a/app/javascript/dashboard/i18n/locale/lt/automation.json +++ b/app/javascript/dashboard/i18n/locale/lt/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nėra" } } diff --git a/app/javascript/dashboard/i18n/locale/lt/components.json b/app/javascript/dashboard/i18n/locale/lt/components.json index 0d80e5306..afa22a1f7 100644 --- a/app/javascript/dashboard/i18n/locale/lt/components.json +++ b/app/javascript/dashboard/i18n/locale/lt/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Sužinoti daugiau", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/lt/conversation.json b/app/javascript/dashboard/i18n/locale/lt/conversation.json index 538eedd41..f276571e6 100644 --- a/app/javascript/dashboard/i18n/locale/lt/conversation.json +++ b/app/javascript/dashboard/i18n/locale/lt/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " norint pradėti", "NO_INBOX_AGENT": "Oi! Atrodo, kad nesate jokio gautų laiškų aplanko dalis. Susisiekite su administratoriumi", "SEARCH_MESSAGES": "Ieškokite pranešimų pokalbiuose", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "norėdami atidaryti komandų meniu", "KEYBOARD_SHORTCUTS": "norėdami peržiūrėti sparčiuosius klavišus" diff --git a/app/javascript/dashboard/i18n/locale/lt/integrationApps.json b/app/javascript/dashboard/i18n/locale/lt/integrationApps.json index 444001c56..f449fbc05 100644 --- a/app/javascript/dashboard/i18n/locale/lt/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/lt/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Atsijungti" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/lt/integrations.json b/app/javascript/dashboard/i18n/locale/lt/integrations.json index 2f9f09cd7..54fa527ba 100644 --- a/app/javascript/dashboard/i18n/locale/lt/integrations.json +++ b/app/javascript/dashboard/i18n/locale/lt/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Išsiųsti pranešimą...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/lt/report.json b/app/javascript/dashboard/i18n/locale/lt/report.json index 838a5f623..c3998c34b 100644 --- a/app/javascript/dashboard/i18n/locale/lt/report.json +++ b/app/javascript/dashboard/i18n/locale/lt/report.json @@ -476,6 +476,18 @@ "STATUS": "Būsena" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Komanda", + "OPEN": "Atidaryti", + "UNATTENDED": "Be priežiūros", + "STATUS": "Būsena" + } + }, "AGENT_STATUS": { "HEADER": "Agento būsena", "ONLINE": "Prisijungęs", diff --git a/app/javascript/dashboard/i18n/locale/lv/agentBots.json b/app/javascript/dashboard/i18n/locale/lv/agentBots.json index f31aa836e..779c2c085 100644 --- a/app/javascript/dashboard/i18n/locale/lv/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/lv/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Roboti", "LOADING_EDITOR": "Notiek redaktora ielāde...", - "HEADER_BTN_TXT": "Pievienot robota konfigurāciju", - "SIDEBAR_TXT": "

Aģentu Roboti

Aģentu Roboti ir kā visbrīnišķīgākie jūsu komandas locekļi. Viņi var tikt galā ar sīkumiem, lai jūs varētu koncentrēties uz svarīgākajām lietām. Izmēģiniet viņus.

Jūs varat pārvaldīt savus robotus šajā lapā vai izveidot jaunus, izmantojot pogu 'Pievienot robota konfigurāciju'.

Atveriet Aģentu robotu rokasgrāmatu jaunā cilnē, lai saņemtu palīdzību.

", + "DESCRIPTION": "Aģenti Roboti ir kā pasakainākie jūsu komandas locekļi. Viņi var tikt galā ar sīkumiem, lai jūs varētu koncentrēties uz svarīgām lietām. Jūs varat pārvaldīt savus robotus šajā lapā vai izveidot jaunus, izmantojot pogu 'Konfigurēt jaunu robotu'.", + "LEARN_MORE": "Uzzināt vairāk par aģentiem robotiem", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Robota nosaukums", diff --git a/app/javascript/dashboard/i18n/locale/lv/automation.json b/app/javascript/dashboard/i18n/locale/lv/automation.json index b880d120c..2cc8db6b6 100644 --- a/app/javascript/dashboard/i18n/locale/lv/automation.json +++ b/app/javascript/dashboard/i18n/locale/lv/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Nepieciešami darbības parametri", "ATLEAST_ONE_CONDITION_REQUIRED": "Ir nepieciešams vismaz viens nosacījums", "ATLEAST_ONE_ACTION_REQUIRED": "Ir nepieciešama vismaz viena darbība" - } + }, + "NONE_OPTION": "Nav" } } diff --git a/app/javascript/dashboard/i18n/locale/lv/components.json b/app/javascript/dashboard/i18n/locale/lv/components.json index eaa9e169c..7a46b278c 100644 --- a/app/javascript/dashboard/i18n/locale/lv/components.json +++ b/app/javascript/dashboard/i18n/locale/lv/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "marķēt" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Uzzināt vairāk", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/lv/conversation.json b/app/javascript/dashboard/i18n/locale/lv/conversation.json index 659d9d169..bc87d1a9b 100644 --- a/app/javascript/dashboard/i18n/locale/lv/conversation.json +++ b/app/javascript/dashboard/i18n/locale/lv/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " lai sāktu", "NO_INBOX_AGENT": "Ak, vai! Izskatās, ka Jūs neesat nevienas iesūtnes dalībnieks. Lūdzu, sazinieties ar savu administratoru", "SEARCH_MESSAGES": "Meklēt ziņojumus sarunās", + "VIEW_ORIGINAL": "Skatīt oriģinālu", + "VIEW_TRANSLATED": "Skatīt tulkoto", "EMPTY_STATE": { "CMD_BAR": "lai atvērtu komandu izvēlni", "KEYBOARD_SHORTCUTS": "lai skatītu klaviatūras īsinājumtaustiņus" diff --git a/app/javascript/dashboard/i18n/locale/lv/integrationApps.json b/app/javascript/dashboard/i18n/locale/lv/integrationApps.json index a165dd191..6bf03aa8b 100644 --- a/app/javascript/dashboard/i18n/locale/lv/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/lv/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Atvienot" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow ir dabiska valodas izpratnes platforma, kas ļauj viegli izveidot un integrēt sarunvalodas lietotāja interfeisu jūsu mobilajā lietotnē, tīmekļa lietojumprogrammā, ierīcē, robotprogrammā, interaktīvā balss atbildes sistēmā utt.

Dialogflow integrācija ar {installationName} ļauj konfigurēt Dialogflow robotu ar iesūtnēm, kas ļauj robotam sākotnēji apstrādāt vaicājumus un vajadzības gadījumā tos nodot aģentam. Dialogflow var izmantot, lai kvalificētu potenciālos klientus, šādi samazinot aģentu darba slodzi, apstrādājot bieži uzdotos jautājumus utt.

Lai pievienotu Dialogflow, jums ir jāizveido Service Account savā Google projekta konsolē un jākopīgo akreditācijas dati. Lai iegūtu papildinformāciju, lūdzu, skatiet Dialogflow dokumentāciju." + "DIALOGFLOW": "Dialogflow ir dabiskas valodas apstrādes platforma, sarunvalodas interfeisa veidošanai. Integrējot to ar {installationName}, roboti vispirms apstrādās vaicājumus un vajadzības gadījumā pārsūtīs tos aģentiem. Tas palīdz kvalificēt potenciālos klientus un samazināt aģentu darba slodzi, atbildot uz bieži uzdotajiem jautājimiem. Lai pievienotu Dialogflow, pakalpojumā Google Console izveidojiet Service Account un kopīgojiet akreditācijas datus. Sīkāku informāciju skatiet dokumentācijā" } } } diff --git a/app/javascript/dashboard/i18n/locale/lv/integrations.json b/app/javascript/dashboard/i18n/locale/lv/integrations.json index c94144d3e..3be021237 100644 --- a/app/javascript/dashboard/i18n/locale/lv/integrations.json +++ b/app/javascript/dashboard/i18n/locale/lv/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Kapteinis", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Sūtīt ziņojumu...", "LOADER": "Kapteinis domā", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "Asistenti nav pieejami", - "SUBTITLE": "Izveidot palīgu, lai sniegtu lietotājiem ātras un precīzas atbildes. Tas var mācīties no Jūsu palīdzības rakstiem un iepriekšējām sarunām." + "SUBTITLE": "Izveidot palīgu, lai sniegtu lietotājiem ātras un precīzas atbildes. Tas var mācīties no Jūsu palīdzības rakstiem un iepriekšējām sarunām.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "Dokumenti nav pieejami", - "SUBTITLE": "Jūsu palīgs izmanto dokumentus, lai izveidotu bieži uzdotos jautājumus. Jūs varat importēt dokumentus, lai nodrošinātu kontekstu savam palīgam." + "SUBTITLE": "Jūsu palīgs izmanto dokumentus, lai izveidotu bieži uzdotos jautājumus. Jūs varat importēt dokumentus, lai nodrošinātu kontekstu savam palīgam.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "Bieži uzdoto jautājumu saraksti nav atrasti", - "SUBTITLE": "Bieži uzdotie jautājumi palīdz Jūsu asistentam sniegt ātras un precīzas atbildes uz Jūsu klientu jautājumiem. Tos var ģenerēt automātiski no jūsu satura vai pievienot manuāli." + "SUBTITLE": "Bieži uzdotie jautājumi palīdz Jūsu asistentam sniegt ātras un precīzas atbildes uz Jūsu klientu jautājumiem. Tos var ģenerēt automātiski no jūsu satura vai pievienot manuāli.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/lv/report.json b/app/javascript/dashboard/i18n/locale/lv/report.json index 04905709b..4b04a118c 100644 --- a/app/javascript/dashboard/i18n/locale/lv/report.json +++ b/app/javascript/dashboard/i18n/locale/lv/report.json @@ -476,6 +476,18 @@ "STATUS": "Statuss" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "Visas Komandas", + "HEADER": "Komandu sarunas", + "LOADING_MESSAGE": "Notiek komandu metrikas ielāde...", + "NO_TEAMS": "Dati nav pieejami", + "TABLE_HEADER": { + "TEAM": "Komanda", + "OPEN": "Atvērt", + "UNATTENDED": "Bez uzraudzības", + "STATUS": "Statuss" + } + }, "AGENT_STATUS": { "HEADER": "Aģenta statuss", "ONLINE": "Tiešsaistē", diff --git a/app/javascript/dashboard/i18n/locale/ml/agentBots.json b/app/javascript/dashboard/i18n/locale/ml/agentBots.json index d7f5d9d2c..c68fe231b 100644 --- a/app/javascript/dashboard/i18n/locale/ml/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ml/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ml/automation.json b/app/javascript/dashboard/i18n/locale/ml/automation.json index 9086303ec..640044e69 100644 --- a/app/javascript/dashboard/i18n/locale/ml/automation.json +++ b/app/javascript/dashboard/i18n/locale/ml/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "ഒന്നുമില്ല" } } diff --git a/app/javascript/dashboard/i18n/locale/ml/components.json b/app/javascript/dashboard/i18n/locale/ml/components.json index d70808168..f810c1e56 100644 --- a/app/javascript/dashboard/i18n/locale/ml/components.json +++ b/app/javascript/dashboard/i18n/locale/ml/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ml/conversation.json b/app/javascript/dashboard/i18n/locale/ml/conversation.json index c4eddf8cf..4341daaeb 100644 --- a/app/javascript/dashboard/i18n/locale/ml/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ml/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " ആരംഭിക്കുന്നതിന്", "NO_INBOX_AGENT": "നിങ്ങൾ ഏതെങ്കിലും ഇൻ‌ബോക്സിന്റെ ഭാഗമല്ലെന്ന് തോന്നുന്നു. നിങ്ങളുടെ അഡ്മിനിസ്ട്രേറ്ററുമായി ബന്ധപ്പെടുക", "SEARCH_MESSAGES": "സംഭാഷണങ്ങളിൽ സന്ദേശങ്ങൾക്കായി തിരയുക", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ml/integrationApps.json b/app/javascript/dashboard/i18n/locale/ml/integrationApps.json index d9d3c7a19..d75175417 100644 --- a/app/javascript/dashboard/i18n/locale/ml/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ml/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ml/integrations.json b/app/javascript/dashboard/i18n/locale/ml/integrations.json index 5e9a9c459..d77c9f320 100644 --- a/app/javascript/dashboard/i18n/locale/ml/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ml/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "സന്ദേശം അയയ്ക്കുക...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ml/report.json b/app/javascript/dashboard/i18n/locale/ml/report.json index 8052b8375..5f9eb64c9 100644 --- a/app/javascript/dashboard/i18n/locale/ml/report.json +++ b/app/javascript/dashboard/i18n/locale/ml/report.json @@ -476,6 +476,18 @@ "STATUS": "സ്റ്റാറ്റസ്" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "സജീവം", + "UNATTENDED": "Unattended", + "STATUS": "സ്റ്റാറ്റസ്" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "ഓൺ‌ലൈൻ", diff --git a/app/javascript/dashboard/i18n/locale/ms/agentBots.json b/app/javascript/dashboard/i18n/locale/ms/agentBots.json index 9442f6951..89ca182b0 100644 --- a/app/javascript/dashboard/i18n/locale/ms/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ms/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ms/automation.json b/app/javascript/dashboard/i18n/locale/ms/automation.json index b3701ef2d..6cb095cbe 100644 --- a/app/javascript/dashboard/i18n/locale/ms/automation.json +++ b/app/javascript/dashboard/i18n/locale/ms/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Tiada" } } diff --git a/app/javascript/dashboard/i18n/locale/ms/components.json b/app/javascript/dashboard/i18n/locale/ms/components.json index 129f703d7..6aa91cf7f 100644 --- a/app/javascript/dashboard/i18n/locale/ms/components.json +++ b/app/javascript/dashboard/i18n/locale/ms/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ms/conversation.json b/app/javascript/dashboard/i18n/locale/ms/conversation.json index 64adfcd90..403f3df03 100644 --- a/app/javascript/dashboard/i18n/locale/ms/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ms/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ms/integrationApps.json b/app/javascript/dashboard/i18n/locale/ms/integrationApps.json index f1d5ac406..b65579e97 100644 --- a/app/javascript/dashboard/i18n/locale/ms/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ms/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ms/integrations.json b/app/javascript/dashboard/i18n/locale/ms/integrations.json index ce7632ef4..8dd0230ea 100644 --- a/app/javascript/dashboard/i18n/locale/ms/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ms/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ms/report.json b/app/javascript/dashboard/i18n/locale/ms/report.json index 49800cc8f..6df3dbba5 100644 --- a/app/javascript/dashboard/i18n/locale/ms/report.json +++ b/app/javascript/dashboard/i18n/locale/ms/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ne/agentBots.json b/app/javascript/dashboard/i18n/locale/ne/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/ne/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ne/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ne/automation.json b/app/javascript/dashboard/i18n/locale/ne/automation.json index c5f8f4962..ad83dad66 100644 --- a/app/javascript/dashboard/i18n/locale/ne/automation.json +++ b/app/javascript/dashboard/i18n/locale/ne/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/ne/components.json b/app/javascript/dashboard/i18n/locale/ne/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/ne/components.json +++ b/app/javascript/dashboard/i18n/locale/ne/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ne/conversation.json b/app/javascript/dashboard/i18n/locale/ne/conversation.json index 5538daa70..39faf48a8 100644 --- a/app/javascript/dashboard/i18n/locale/ne/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ne/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ne/integrationApps.json b/app/javascript/dashboard/i18n/locale/ne/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/ne/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ne/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ne/integrations.json b/app/javascript/dashboard/i18n/locale/ne/integrations.json index ad30a4fa0..e115bc483 100644 --- a/app/javascript/dashboard/i18n/locale/ne/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ne/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ne/report.json b/app/javascript/dashboard/i18n/locale/ne/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/ne/report.json +++ b/app/javascript/dashboard/i18n/locale/ne/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/nl/agentBots.json b/app/javascript/dashboard/i18n/locale/nl/agentBots.json index 4aa8fd12a..848692344 100644 --- a/app/javascript/dashboard/i18n/locale/nl/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/nl/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot Naam", diff --git a/app/javascript/dashboard/i18n/locale/nl/automation.json b/app/javascript/dashboard/i18n/locale/nl/automation.json index 23809e3e7..5e35ad18d 100644 --- a/app/javascript/dashboard/i18n/locale/nl/automation.json +++ b/app/javascript/dashboard/i18n/locale/nl/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Geen" } } diff --git a/app/javascript/dashboard/i18n/locale/nl/components.json b/app/javascript/dashboard/i18n/locale/nl/components.json index 73b8cdc20..15f2825a7 100644 --- a/app/javascript/dashboard/i18n/locale/nl/components.json +++ b/app/javascript/dashboard/i18n/locale/nl/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/nl/conversation.json b/app/javascript/dashboard/i18n/locale/nl/conversation.json index a14dddd9b..3f5d9d5aa 100644 --- a/app/javascript/dashboard/i18n/locale/nl/conversation.json +++ b/app/javascript/dashboard/i18n/locale/nl/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " om te beginnen", "NO_INBOX_AGENT": "Oh Oh! Het lijkt erop dat u geen deel uitmaakt van een inbox. Neem contact op met uw beheerder", "SEARCH_MESSAGES": "Zoek naar berichten in gesprekken", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "sneltoetsen weergeven" diff --git a/app/javascript/dashboard/i18n/locale/nl/integrationApps.json b/app/javascript/dashboard/i18n/locale/nl/integrationApps.json index 52713c939..2f30935d6 100644 --- a/app/javascript/dashboard/i18n/locale/nl/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/nl/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Verbinding verbreken" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/nl/integrations.json b/app/javascript/dashboard/i18n/locale/nl/integrations.json index 765ed2621..d49b94c09 100644 --- a/app/javascript/dashboard/i18n/locale/nl/integrations.json +++ b/app/javascript/dashboard/i18n/locale/nl/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Verstuur bericht...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/nl/report.json b/app/javascript/dashboard/i18n/locale/nl/report.json index 54f245f29..feb16c875 100644 --- a/app/javascript/dashboard/i18n/locale/nl/report.json +++ b/app/javascript/dashboard/i18n/locale/nl/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Onbeheer", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/no/agentBots.json b/app/javascript/dashboard/i18n/locale/no/agentBots.json index 82653f4c4..e7584a4c4 100644 --- a/app/javascript/dashboard/i18n/locale/no/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/no/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/no/automation.json b/app/javascript/dashboard/i18n/locale/no/automation.json index 27479869e..e6f6cf2a5 100644 --- a/app/javascript/dashboard/i18n/locale/no/automation.json +++ b/app/javascript/dashboard/i18n/locale/no/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Ingen" } } diff --git a/app/javascript/dashboard/i18n/locale/no/components.json b/app/javascript/dashboard/i18n/locale/no/components.json index 9d052c4cc..2ec8d7dae 100644 --- a/app/javascript/dashboard/i18n/locale/no/components.json +++ b/app/javascript/dashboard/i18n/locale/no/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/no/conversation.json b/app/javascript/dashboard/i18n/locale/no/conversation.json index 1f2ea4445..7be6dbd0f 100644 --- a/app/javascript/dashboard/i18n/locale/no/conversation.json +++ b/app/javascript/dashboard/i18n/locale/no/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " for å komme i gang", "NO_INBOX_AGENT": "Uff da! Det ser ut til at du ikke er en del av innboksen. Kontakt systemansvarlig", "SEARCH_MESSAGES": "Søk etter meldinger i samtaler", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/no/integrationApps.json b/app/javascript/dashboard/i18n/locale/no/integrationApps.json index 4798c5f5b..52c7571ce 100644 --- a/app/javascript/dashboard/i18n/locale/no/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/no/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/no/integrations.json b/app/javascript/dashboard/i18n/locale/no/integrations.json index feff15bd3..ff79e07f8 100644 --- a/app/javascript/dashboard/i18n/locale/no/integrations.json +++ b/app/javascript/dashboard/i18n/locale/no/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/no/report.json b/app/javascript/dashboard/i18n/locale/no/report.json index eaf7abe92..01dd6fcb6 100644 --- a/app/javascript/dashboard/i18n/locale/no/report.json +++ b/app/javascript/dashboard/i18n/locale/no/report.json @@ -476,6 +476,18 @@ "STATUS": "Satus" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Gruppe", + "OPEN": "Åpne", + "UNATTENDED": "Udeltatt", + "STATUS": "Satus" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Pålogget", diff --git a/app/javascript/dashboard/i18n/locale/pl/agentBots.json b/app/javascript/dashboard/i18n/locale/pl/agentBots.json index f24852af7..fe0b3414d 100644 --- a/app/javascript/dashboard/i18n/locale/pl/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/pl/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Boty", "LOADING_EDITOR": "Ładowanie edytora...", - "HEADER_BTN_TXT": "Dodaj konfigurację bota", - "SIDEBAR_TXT": "

Boty Agentów

Boty Agentów są jak najwspanialsi członkowie Twojego zespołu. Mogą zajmować się drobnostkami, dzięki czemu Ty możesz skupić się na tym, co naprawdę ważne. Spróbuj ich.

Możesz zarządzać swoimi botami z tej strony lub tworzyć nowe, używając przycisku 'Dodaj konfigurację bota'.

Otwórz podręcznik Botów Agentów w innej karcie, aby uzyskać pomoc.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nazwa bota", diff --git a/app/javascript/dashboard/i18n/locale/pl/automation.json b/app/javascript/dashboard/i18n/locale/pl/automation.json index 491e1bdd8..ff0c0ffd8 100644 --- a/app/javascript/dashboard/i18n/locale/pl/automation.json +++ b/app/javascript/dashboard/i18n/locale/pl/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Brak" } } diff --git a/app/javascript/dashboard/i18n/locale/pl/components.json b/app/javascript/dashboard/i18n/locale/pl/components.json index ab047cb12..2cf9539b1 100644 --- a/app/javascript/dashboard/i18n/locale/pl/components.json +++ b/app/javascript/dashboard/i18n/locale/pl/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Dowiedz się więcej", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/pl/conversation.json b/app/javascript/dashboard/i18n/locale/pl/conversation.json index 6db8aa686..93f80c46e 100644 --- a/app/javascript/dashboard/i18n/locale/pl/conversation.json +++ b/app/javascript/dashboard/i18n/locale/pl/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " aby rozpocząć", "NO_INBOX_AGENT": "Uh Oh! Wygląda na to, że nie jesteś częścią żadnej skrzynki odbiorczej. Skontaktuj się z administratorem", "SEARCH_MESSAGES": "Szukaj wiadomości w konwersacjach", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/pl/integrationApps.json b/app/javascript/dashboard/i18n/locale/pl/integrationApps.json index b34b1c9bb..863ad8274 100644 --- a/app/javascript/dashboard/i18n/locale/pl/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/pl/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Rozłącz" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/pl/integrations.json b/app/javascript/dashboard/i18n/locale/pl/integrations.json index 78127fd9d..c5a0b3f09 100644 --- a/app/javascript/dashboard/i18n/locale/pl/integrations.json +++ b/app/javascript/dashboard/i18n/locale/pl/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Wyślij wiadomość...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/pl/report.json b/app/javascript/dashboard/i18n/locale/pl/report.json index e990c530f..3e4853e70 100644 --- a/app/javascript/dashboard/i18n/locale/pl/report.json +++ b/app/javascript/dashboard/i18n/locale/pl/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Zespół", + "OPEN": "Otwórz", + "UNATTENDED": "Nieobsługiwane", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Status agenta", "ONLINE": "Dostępny", diff --git a/app/javascript/dashboard/i18n/locale/pt/agentBots.json b/app/javascript/dashboard/i18n/locale/pt/agentBots.json index 0f2816be4..5cab959d6 100644 --- a/app/javascript/dashboard/i18n/locale/pt/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/pt/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "A carregar editor...", - "HEADER_BTN_TXT": "Adicionar configuração do bot", - "SIDEBAR_TXT": "

Agentes bots

Agentes bots podem ser considerados os membros mais extraordinários da sua equipa. Podem lidar com pequenos processos, para que se possa focar nas coisas mais importantes.

Pode gerir os seus bots a partir desta página ou criar novos usando o botão 'Adicionar configuração do bot'.

Abra o manual dos bots Agente em nova janela, caso necessite de ajuda.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nome do bot", diff --git a/app/javascript/dashboard/i18n/locale/pt/automation.json b/app/javascript/dashboard/i18n/locale/pt/automation.json index ed8f16688..891017114 100644 --- a/app/javascript/dashboard/i18n/locale/pt/automation.json +++ b/app/javascript/dashboard/i18n/locale/pt/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Os parâmetros de ação são obrigatórios", "ATLEAST_ONE_CONDITION_REQUIRED": "Pelo menos uma condição é obrigatória", "ATLEAST_ONE_ACTION_REQUIRED": "Pelo menos uma ação é obrigatória" - } + }, + "NONE_OPTION": "Nenhuma" } } diff --git a/app/javascript/dashboard/i18n/locale/pt/components.json b/app/javascript/dashboard/i18n/locale/pt/components.json index d99361dd0..cd5b970a3 100644 --- a/app/javascript/dashboard/i18n/locale/pt/components.json +++ b/app/javascript/dashboard/i18n/locale/pt/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Saber mais", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/pt/conversation.json b/app/javascript/dashboard/i18n/locale/pt/conversation.json index 68e74c0cb..38c123dcb 100644 --- a/app/javascript/dashboard/i18n/locale/pt/conversation.json +++ b/app/javascript/dashboard/i18n/locale/pt/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " para começar", "NO_INBOX_AGENT": "Não faz parte de nenhuma caixa de entrada. Por favor, contacte o administrador", "SEARCH_MESSAGES": "Procurar mensagens em conversas", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "para abrir o menu de comandos", "KEYBOARD_SHORTCUTS": "para ver atalhos de teclado" diff --git a/app/javascript/dashboard/i18n/locale/pt/integrationApps.json b/app/javascript/dashboard/i18n/locale/pt/integrationApps.json index b106a80fc..4d1d90717 100644 --- a/app/javascript/dashboard/i18n/locale/pt/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/pt/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Desconectar" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/pt/integrations.json b/app/javascript/dashboard/i18n/locale/pt/integrations.json index e30aa7c80..584884315 100644 --- a/app/javascript/dashboard/i18n/locale/pt/integrations.json +++ b/app/javascript/dashboard/i18n/locale/pt/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Enviar mensagem...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/pt/report.json b/app/javascript/dashboard/i18n/locale/pt/report.json index 1d09ce768..6a1d27afd 100644 --- a/app/javascript/dashboard/i18n/locale/pt/report.json +++ b/app/javascript/dashboard/i18n/locale/pt/report.json @@ -476,6 +476,18 @@ "STATUS": "Estado" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Equipa", + "OPEN": "Abertas", + "UNATTENDED": "Por responder", + "STATUS": "Situação" + } + }, "AGENT_STATUS": { "HEADER": "Estado do agente", "ONLINE": "Disponível", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json index fb9b8a8ca..5899b39b4 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Robôs", "LOADING_EDITOR": "Carregando Editor...", - "HEADER_BTN_TXT": "Adicionar configuração do robô", - "SIDEBAR_TXT": "

Bots Agentes

Bots Agentes são como os melhores membros da sua equipe. Eles podem lidar com coisas pequenas, para que você possa se concentrar no que realmente importa. Experimente-os.

Você pode gerenciar seus bots desta página ou criar novos usando o botão 'Adicionar configuração de bot'.

Abra o Manual do Bot Agente em outra aba para obter ajuda.

", + "DESCRIPTION": "Robôs agentes são como os membros mais fabulosos da sua equipe. Eles podem lidar com as pequenas coisas, assim você pode focar nas coisas que importam. Dê uma oportunidade a eles. Você pode gerenciar seus robôs a partir desta página ou criar novos usando o botão 'Configurar novo robô'.", + "LEARN_MORE": "Aprenda sobre os robôs agentes", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Nome do Robô", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json b/app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json index 0262dd26c..6bcaf6a17 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json @@ -31,9 +31,9 @@ "PLACEHOLDER": "Por favor, insira o nome do agente" }, "AGENT_TYPE": { - "LABEL": "Tipo de Agente", - "PLACEHOLDER": "Selecione um tipo", - "ERROR": "É necessário o tipo de agente" + "LABEL": "Função", + "PLACEHOLDER": "Selecione uma função", + "ERROR": "É necessária uma função" }, "EMAIL": { "LABEL": "Endereço de e-mail", @@ -68,9 +68,9 @@ "PLACEHOLDER": "Por favor, insira um nome do agente" }, "AGENT_TYPE": { - "LABEL": "Tipo de Agente", - "PLACEHOLDER": "Selecione um tipo", - "ERROR": "É necessário o tipo de agente" + "LABEL": "Função", + "PLACEHOLDER": "Selecione uma função", + "ERROR": "É necessária uma função" }, "EMAIL": { "LABEL": "Endereço de email", @@ -103,19 +103,19 @@ "PLACEHOLDER": "Nenhum", "TITLE": { "AGENT": "Selecionar agente", - "TEAM": "Selecionar time" + "TEAM": "Selecionar equipe" }, "LIST": { - "NONE": "Nenhuma" + "NONE": "Nenhum" }, "SEARCH": { "NO_RESULTS": { "AGENT": "Nenhum agente encontrado", - "TEAM": "Nenhum time encontrado" + "TEAM": "Nenhuma equipe encontrada" }, "PLACEHOLDER": { "AGENT": "Pesquisar agentes", - "TEAM": "Pesquisar times", + "TEAM": "Pesquisar equipes", "INPUT": "Pesquisar por agentes" } } diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json index 3102621a1..473c93533 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json @@ -94,7 +94,7 @@ "ACTION": { "DELETE_MESSAGE": "Você precisa ter pelo menos uma ação para salvar", "TEAM_MESSAGE_INPUT_PLACEHOLDER": "Escreva sua mensagem aqui", - "TEAM_DROPDOWN_PLACEHOLDER": "Selecione o time", + "TEAM_DROPDOWN_PLACEHOLDER": "Selecione equipes", "EMAIL_INPUT_PLACEHOLDER": "Insira o e-mail", "URL_INPUT_PLACEHOLDER": "Insira a URL" }, @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Os parâmetros de ação são necessários", "ATLEAST_ONE_CONDITION_REQUIRED": "Pelo menos uma condição é necessária", "ATLEAST_ONE_ACTION_REQUIRED": "Pelo menos uma ação é necessária" - } + }, + "NONE_OPTION": "Nenhuma" } } diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json b/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json index a0b7a6d81..e07bb48ef 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/bulkActions.json @@ -30,8 +30,8 @@ "ASSIGN_FAILED": "Falha ao atribuir etiquetas. Por favor, tente novamente." }, "TEAMS": { - "TEAM_SELECT_LABEL": "Selecionar time", - "NONE": "Nenhuma", + "TEAM_SELECT_LABEL": "Selecionar equipe", + "NONE": "Nenhum", "NO_TEAMS_AVAILABLE": "Ainda não há equipes adicionadas a esta conta.", "ASSIGN_SELECTED_TEAMS": "Atribuir equipe selecionada.", "ASSIGN_SUCCESFUL": "Times atribuídos com sucesso.", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/components.json b/app/javascript/dashboard/i18n/locale/pt_BR/components.json index 8e27e39b5..bf3330bac 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/components.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "etiqueta" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Saiba mais", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json index f5e62d26c..f9ac0f1e8 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " para começar", "NO_INBOX_AGENT": "Uh Oh! Parece que você não faz parte de nenhuma caixa de entrada. Por favor, contate seu administrador", "SEARCH_MESSAGES": "Pesquisar por mensagens nas conversas", + "VIEW_ORIGINAL": "Ver original", + "VIEW_TRANSLATED": "Ver traduzido", "EMPTY_STATE": { "CMD_BAR": "para abrir o menu de comando", "KEYBOARD_SHORTCUTS": "para ver os atalhos de teclado" @@ -82,7 +84,7 @@ } }, "RESOLVE_DROPDOWN": { - "MARK_PENDING": "Marcar como pendente", + "MARK_PENDING": "Deixar pendente", "SNOOZE_UNTIL": "Adiar", "SNOOZE": { "TITLE": "Suspender até", @@ -114,7 +116,7 @@ } }, "CARD_CONTEXT_MENU": { - "PENDING": "Marcar como pendente", + "PENDING": "Deixar pendente", "RESOLVED": "Marcar como resolvida", "MARK_AS_UNREAD": "Marcar como não lida", "MARK_AS_READ": "Marcar como lida", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/customRole.json b/app/javascript/dashboard/i18n/locale/pt_BR/customRole.json index 5b280a84a..1148d7f77 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/customRole.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/customRole.json @@ -1,9 +1,9 @@ { "CUSTOM_ROLE": { - "HEADER": "Regras Personalizadas", + "HEADER": "Funções Personalizadas", "LEARN_MORE": "Aprenda mais sobre funções personalizadas", "DESCRIPTION": "Funções personalizadas são funções criadas pelo proprietário ou administrador da conta. Essas funções podem ser atribuídas a agentes para definir seu acesso e permissões dentro da conta. Funções personalizadas podem ser criadas com permissões e níveis de acesso específicos para atender aos requisitos da organização.", - "HEADER_BTN_TXT": "Adicionar cargo personalizado", + "HEADER_BTN_TXT": "Adicionar função personalizada", "LOADING": "Buscando funções personalizadas...", "SEARCH_404": "Não há itens correspondentes a esta consulta.", "PAYWALL": { @@ -32,7 +32,7 @@ "PERMISSIONS": { "CONVERSATION_MANAGE": "Gerenciar todas conversas", "CONVERSATION_UNASSIGNED_MANAGE": "Gerenciar conversas não atribuídas e aquelas atribuídas a elas", - "CONVERSATION_PARTICIPATING_MANAGE": "Gerenciar conversas não atribuídas e aquelas atribuídas a elas", + "CONVERSATION_PARTICIPATING_MANAGE": "Gerenciar conversas que participa e aquelas atribuídas a elas", "CONTACT_MANAGE": "Gerenciar contatos", "REPORT_MANAGE": "Gerenciar relatórios", "KNOWLEDGE_BASE_MANAGE": "Gerenciar base de conhecimento" @@ -58,7 +58,7 @@ } }, "ADD": { - "TITLE": "Adicionar cargo personalizado", + "TITLE": "Adicionar função personalizada", "DESC": " Funções personalizadas permitem criar funções com permissões e níveis de acesso específicos para atender aos requisitos da organização.", "SUBMIT": "Enviar", "API": { diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/integrationApps.json b/app/javascript/dashboard/i18n/locale/pt_BR/integrationApps.json index d52aefd3b..7a7e2ffc0 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Desconectado" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow é uma plataforma natural de entendimento em linguagem que torna fácil projetar e integrar uma interface conversacional em seu aplicativo móvel, aplicativo web, dispositivo, bot, sistema interativo de resposta por voz, entre outros.

Integração de diálogo com {installationName} permite que você configure um bot Dialogflow com suas caixas de entrada, o que permite que o bot lide inicialmente as consultas e as entregue a um agente quando necessário. O fluxo de diálogo pode ser usado para qualificar as chumbas, reduzir a carga de trabalho dos agentes, fornecendo perguntas frequentemente feitas, etc.

Para adicionar um fluxo de diálogo você precisa criar uma conta de serviço no seu console do projeto do Google e compartilhar as credenciais. Por favor consulte a documentação do fluxo de diálogo para mais informações." + "DIALOGFLOW": "Dialogflow é uma plataforma de processamento de linguagem natural para a construção de interfaces conversais. Integrá-lo com {installationName} permite que os bots lidem primeiro com consultas e transfiram para os agentes quando necessário. Ele ajuda a qualificar leads e reduzir a carga de trabalho dos agentes respondendo às FAQ. Para adicionar um fluxo de diálogo (Dialogflow), crie uma Conta de Serviço no Google Console e compartilhe as credenciais. Consulte sua documentação para obter detalhes" } } } diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json index 140198b5f..eff47e977 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Capitão", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Enviar mensagem...", "LOADER": "Capitão está pensando", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "Não há assistentes disponíveis", - "SUBTITLE": "Crie um assistente para fornecer respostas rápidas e precisas aos seus usuários. Ele pode aprender com seus artigos de ajuda e conversas passadas." + "SUBTITLE": "Crie um assistente para fornecer respostas rápidas e precisas aos seus usuários. Ele pode aprender com seus artigos de ajuda e conversas passadas.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "Nenhum documento disponível", - "SUBTITLE": "Os documentos são usados pelo seu assistente para gerar perguntas frequentes. Pode importar documentos para fornecer um contexto para seu assistente." + "SUBTITLE": "Os documentos são usados pelo seu assistente para gerar perguntas frequentes. Pode importar documentos para fornecer um contexto para seu assistente.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "Nenhuma FAQ encontrada", - "SUBTITLE": "Perguntas Frequentes ajudam seu assistente a fornecer respostas rápidas e precisas para perguntas de seus clientes. Eles podem ser gerados automaticamente a partir do seu conteúdo ou podem ser adicionados manualmente." + "SUBTITLE": "Perguntas Frequentes ajudam seu assistente a fornecer respostas rápidas e precisas para perguntas de seus clientes. Eles podem ser gerados automaticamente a partir do seu conteúdo ou podem ser adicionados manualmente.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/report.json b/app/javascript/dashboard/i18n/locale/pt_BR/report.json index bed10815e..d4a81d42f 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/report.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/report.json @@ -476,6 +476,18 @@ "STATUS": "Situação" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "Todas as equipes", + "HEADER": "Conversas por equipes", + "LOADING_MESSAGE": "Carregando métricas de equipe...", + "NO_TEAMS": "Não há dados disponíveis", + "TABLE_HEADER": { + "TEAM": "Equipe", + "OPEN": "Abrir", + "UNATTENDED": "Não atendidas", + "STATUS": "Situação" + } + }, "AGENT_STATUS": { "HEADER": "Situação do agente", "ONLINE": "Disponível", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json index ee1d43a81..983955c05 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json @@ -324,7 +324,7 @@ "SET_AVAILABILITY_TITLE": "Defina como", "SET_YOUR_AVAILABILITY": "Disponibilidade", "SLA": "SLA", - "CUSTOM_ROLES": "Regras Personalizadas", + "CUSTOM_ROLES": "Funções Personalizadas", "BETA": "Beta", "REPORTS_OVERVIEW": "Visão geral", "REAUTHORIZE": "A conexão com a sua caixa de entrada expirou. Por favor, reconecte para continuar recebendo e enviando mensagens", diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/sla.json b/app/javascript/dashboard/i18n/locale/pt_BR/sla.json index 8fd693e63..09d58a228 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/sla.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/sla.json @@ -65,7 +65,7 @@ }, "BUSINESS_HOURS": { "LABEL": "Horário de funcionamento", - "PLACEHOLDER": "" + "PLACEHOLDER": "Apenas durante o horário comercial" }, "THRESHOLD_TIME": { "INVALID_FORMAT_ERROR": "O limite deve ser um número e maior que zero" diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/teamsSettings.json b/app/javascript/dashboard/i18n/locale/pt_BR/teamsSettings.json index 4a56c77cc..07890e7f9 100644 --- a/app/javascript/dashboard/i18n/locale/pt_BR/teamsSettings.json +++ b/app/javascript/dashboard/i18n/locale/pt_BR/teamsSettings.json @@ -16,7 +16,7 @@ "DESC": "Adicione um título e uma descrição à sua nova equipe." }, "AGENTS": { - "BUTTON_TEXT": "Adicionar agente ao seu time", + "BUTTON_TEXT": "Adicionar agente à sua equipe", "TITLE": "Adicionar agentes a equipe: {teamName}", "DESC": "Adicione agentes à sua equipe recém-criada. Isso permite que você colabore como uma equipe em conversas, seja notificado sobre novos eventos na mesma conversa." }, diff --git a/app/javascript/dashboard/i18n/locale/ro/agentBots.json b/app/javascript/dashboard/i18n/locale/ro/agentBots.json index cfc5e845e..a2c2bc9be 100644 --- a/app/javascript/dashboard/i18n/locale/ro/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ro/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Boți", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ro/automation.json b/app/javascript/dashboard/i18n/locale/ro/automation.json index 50851f5f4..2dc94259a 100644 --- a/app/javascript/dashboard/i18n/locale/ro/automation.json +++ b/app/javascript/dashboard/i18n/locale/ro/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Nimic" } } diff --git a/app/javascript/dashboard/i18n/locale/ro/components.json b/app/javascript/dashboard/i18n/locale/ro/components.json index 2c2d32d20..03d4a2391 100644 --- a/app/javascript/dashboard/i18n/locale/ro/components.json +++ b/app/javascript/dashboard/i18n/locale/ro/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Află mai mult", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ro/conversation.json b/app/javascript/dashboard/i18n/locale/ro/conversation.json index 2f4a57f5f..0b0947afd 100644 --- a/app/javascript/dashboard/i18n/locale/ro/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ro/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " pentru a începe", "NO_INBOX_AGENT": "Uh Oh! Se pare că nu faci parte din nici o căsuță de e-mail. Te rugăm să contactezi administratorul", "SEARCH_MESSAGES": "Caută mesaje în conversații", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ro/integrationApps.json b/app/javascript/dashboard/i18n/locale/ro/integrationApps.json index b1dec5c7e..fa12043aa 100644 --- a/app/javascript/dashboard/i18n/locale/ro/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ro/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Deconectare" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ro/integrations.json b/app/javascript/dashboard/i18n/locale/ro/integrations.json index 298ff175c..517e3eab2 100644 --- a/app/javascript/dashboard/i18n/locale/ro/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ro/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Trimite mesaj...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ro/report.json b/app/javascript/dashboard/i18n/locale/ro/report.json index 1244671e6..5a0ee4761 100644 --- a/app/javascript/dashboard/i18n/locale/ro/report.json +++ b/app/javascript/dashboard/i18n/locale/ro/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Echipa", + "OPEN": "Deschide", + "UNATTENDED": "Neasistat", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Starea agentului", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ru/agentBots.json b/app/javascript/dashboard/i18n/locale/ru/agentBots.json index 1b3ce4b9c..ded38e457 100644 --- a/app/javascript/dashboard/i18n/locale/ru/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ru/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Боты", "LOADING_EDITOR": "Загрузка редактора...", - "HEADER_BTN_TXT": "Добавить бота", - "SIDEBAR_TXT": "

Агенты боты

Агенты боты это лучшие участники вашей команды. Они могут заняться мелкой рутиной пока вы фокусируетесь на чём-то действительно важно. Попробуйте их.

Вы можете управлять своими ботами с этой страницы или создать новых кнопкой \"Добавить бота\".

ОткройтеГайд по агентам ботам в другой вкладке для помощи.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Имя бота", diff --git a/app/javascript/dashboard/i18n/locale/ru/automation.json b/app/javascript/dashboard/i18n/locale/ru/automation.json index 6844769c8..edd0ce8f1 100644 --- a/app/javascript/dashboard/i18n/locale/ru/automation.json +++ b/app/javascript/dashboard/i18n/locale/ru/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Требуются параметры действий", "ATLEAST_ONE_CONDITION_REQUIRED": "Требуется хотя бы одно условие", "ATLEAST_ONE_ACTION_REQUIRED": "Требуется хотя бы одно действие" - } + }, + "NONE_OPTION": "Ничего" } } diff --git a/app/javascript/dashboard/i18n/locale/ru/components.json b/app/javascript/dashboard/i18n/locale/ru/components.json index a6c0b4e7b..3e3cb1aad 100644 --- a/app/javascript/dashboard/i18n/locale/ru/components.json +++ b/app/javascript/dashboard/i18n/locale/ru/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "тег" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Узнайте больше", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ru/conversation.json b/app/javascript/dashboard/i18n/locale/ru/conversation.json index bbf64ef54..279d7b98b 100644 --- a/app/javascript/dashboard/i18n/locale/ru/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ru/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " для начала", "NO_INBOX_AGENT": "Ой! Похоже, вы не добавлены ни к одному источнику сообщений. Обратитесь к администратору", "SEARCH_MESSAGES": "Поиск по сообщениям в диалогах", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "открыть меню команд", "KEYBOARD_SHORTCUTS": "для просмотра быстрых клавиш" diff --git a/app/javascript/dashboard/i18n/locale/ru/integrationApps.json b/app/javascript/dashboard/i18n/locale/ru/integrationApps.json index 8d19bb5f9..d709e122e 100644 --- a/app/javascript/dashboard/i18n/locale/ru/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ru/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Отключиться" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow — это платформа обработки естественного языка, которая упрощает проектирование и интеграцию разговорного пользовательского интерфейса в ваше мобильное приложение, веб-приложение, устройство, бота, систему интерактивного голосового ответа и так далее. Интеграция Dialogflow с {installationName} позволяет вам настроить бота Dialogflow для работы с вашими почтовыми ящиками, что позволяет боту сначала обрабатывать запросы, а затем передавать их агенту по мере необходимости. Dialogflow может использоваться для квалификации лидов, снижения нагрузки на агентов с помощью часто задаваемых вопросов и т. д. Чтобы добавить Dialogflow, вам нужно создать учетную запись службы в консоли вашего Google-проекта и предоставить учетные данные. Пожалуйста, обратитесь к документации Dialogflow для получения дополнительной информации." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ru/integrations.json b/app/javascript/dashboard/i18n/locale/ru/integrations.json index 7bad810d8..3ccbbaf4a 100644 --- a/app/javascript/dashboard/i18n/locale/ru/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ru/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Капитан", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Отправить сообщение...", "LOADER": "Капитан думает", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "Нет доступных ассистентов", - "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах." + "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "Нет доступных документов", - "SUBTITLE": "Документы используются Вашим ассистентом для создания FAQ. Вы можете импортировать документы для предоставления контекста для Вашего ассистента." + "SUBTITLE": "Документы используются Вашим ассистентом для создания FAQ. Вы можете импортировать документы для предоставления контекста для Вашего ассистента.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "FAQ не найдены", - "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную." + "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ru/report.json b/app/javascript/dashboard/i18n/locale/ru/report.json index d29222118..5915ccb46 100644 --- a/app/javascript/dashboard/i18n/locale/ru/report.json +++ b/app/javascript/dashboard/i18n/locale/ru/report.json @@ -476,6 +476,18 @@ "STATUS": "Статус" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Команда", + "OPEN": "Открыть", + "UNATTENDED": "Неотвеченные", + "STATUS": "Статус" + } + }, "AGENT_STATUS": { "HEADER": "Статус операторов", "ONLINE": "В сети", diff --git a/app/javascript/dashboard/i18n/locale/sh/agentBots.json b/app/javascript/dashboard/i18n/locale/sh/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/sh/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sh/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/sh/automation.json b/app/javascript/dashboard/i18n/locale/sh/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/sh/automation.json +++ b/app/javascript/dashboard/i18n/locale/sh/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/sh/components.json b/app/javascript/dashboard/i18n/locale/sh/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/sh/components.json +++ b/app/javascript/dashboard/i18n/locale/sh/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sh/conversation.json b/app/javascript/dashboard/i18n/locale/sh/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/sh/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sh/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/sh/integrationApps.json b/app/javascript/dashboard/i18n/locale/sh/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/sh/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sh/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sh/integrations.json b/app/javascript/dashboard/i18n/locale/sh/integrations.json index 65eb7fcb0..d200b321c 100644 --- a/app/javascript/dashboard/i18n/locale/sh/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sh/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sh/report.json b/app/javascript/dashboard/i18n/locale/sh/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/sh/report.json +++ b/app/javascript/dashboard/i18n/locale/sh/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/sk/agentBots.json b/app/javascript/dashboard/i18n/locale/sk/agentBots.json index 317f5b858..c88e025cb 100644 --- a/app/javascript/dashboard/i18n/locale/sk/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sk/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/sk/automation.json b/app/javascript/dashboard/i18n/locale/sk/automation.json index f221d69f6..8d842ef19 100644 --- a/app/javascript/dashboard/i18n/locale/sk/automation.json +++ b/app/javascript/dashboard/i18n/locale/sk/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Žiadne" } } diff --git a/app/javascript/dashboard/i18n/locale/sk/components.json b/app/javascript/dashboard/i18n/locale/sk/components.json index 2df4ecbf6..c03937260 100644 --- a/app/javascript/dashboard/i18n/locale/sk/components.json +++ b/app/javascript/dashboard/i18n/locale/sk/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sk/conversation.json b/app/javascript/dashboard/i18n/locale/sk/conversation.json index 97f491aac..6a4f13a32 100644 --- a/app/javascript/dashboard/i18n/locale/sk/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sk/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " na začiatok", "NO_INBOX_AGENT": "Zdá sa, že nie ste súčasťou žiadnej schránky. Obráťte sa na svojho správcu", "SEARCH_MESSAGES": "Vyhľadávanie správ v konverzáciách", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/sk/integrationApps.json b/app/javascript/dashboard/i18n/locale/sk/integrationApps.json index 99fb2b027..94a78c219 100644 --- a/app/javascript/dashboard/i18n/locale/sk/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sk/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sk/integrations.json b/app/javascript/dashboard/i18n/locale/sk/integrations.json index dda0e13cc..a04d812f0 100644 --- a/app/javascript/dashboard/i18n/locale/sk/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sk/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Poslať správu...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sk/report.json b/app/javascript/dashboard/i18n/locale/sk/report.json index f5492dd9c..e84156c78 100644 --- a/app/javascript/dashboard/i18n/locale/sk/report.json +++ b/app/javascript/dashboard/i18n/locale/sk/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Otvoriť", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/sl/agentBots.json b/app/javascript/dashboard/i18n/locale/sl/agentBots.json index 5a0c1ca3d..f5c57501f 100644 --- a/app/javascript/dashboard/i18n/locale/sl/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sl/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Boti", "LOADING_EDITOR": "Nalaganje urejevalnika ...", - "HEADER_BTN_TXT": "Dodajte konfiguracijo bota", - "SIDEBAR_TXT": "

Agentski boti

Agentski boti so kot najbolj čudoviti člani vaše ekipe. Obvladajo majnše stvari, tako da se lahko osredotočite na pomembne stvari. Preizkusite jih.

Na tej strani lahko upravljate svoje bote ali ustvarite nove z gumbom »Dodajte konfiguracijo bota«.

Odprite Priročnik za agentske bote v drugem zavihku za pomoč.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Ime bota", diff --git a/app/javascript/dashboard/i18n/locale/sl/automation.json b/app/javascript/dashboard/i18n/locale/sl/automation.json index bca60a619..67b75543a 100644 --- a/app/javascript/dashboard/i18n/locale/sl/automation.json +++ b/app/javascript/dashboard/i18n/locale/sl/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/sl/components.json b/app/javascript/dashboard/i18n/locale/sl/components.json index 8e1d154c1..d4707b1eb 100644 --- a/app/javascript/dashboard/i18n/locale/sl/components.json +++ b/app/javascript/dashboard/i18n/locale/sl/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sl/conversation.json b/app/javascript/dashboard/i18n/locale/sl/conversation.json index 563e9b0b2..b53c03ccc 100644 --- a/app/javascript/dashboard/i18n/locale/sl/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sl/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/sl/integrationApps.json b/app/javascript/dashboard/i18n/locale/sl/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/sl/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sl/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sl/integrations.json b/app/javascript/dashboard/i18n/locale/sl/integrations.json index 6ffe6839b..563191ad6 100644 --- a/app/javascript/dashboard/i18n/locale/sl/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sl/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sl/report.json b/app/javascript/dashboard/i18n/locale/sl/report.json index e842bbe42..d95cbd1bf 100644 --- a/app/javascript/dashboard/i18n/locale/sl/report.json +++ b/app/javascript/dashboard/i18n/locale/sl/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Ekipa", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/sq/agentBots.json b/app/javascript/dashboard/i18n/locale/sq/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/sq/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sq/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/sq/automation.json b/app/javascript/dashboard/i18n/locale/sq/automation.json index 42b79df16..ffae3adb6 100644 --- a/app/javascript/dashboard/i18n/locale/sq/automation.json +++ b/app/javascript/dashboard/i18n/locale/sq/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/sq/components.json b/app/javascript/dashboard/i18n/locale/sq/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/sq/components.json +++ b/app/javascript/dashboard/i18n/locale/sq/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sq/conversation.json b/app/javascript/dashboard/i18n/locale/sq/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/sq/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sq/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/sq/integrationApps.json b/app/javascript/dashboard/i18n/locale/sq/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/sq/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sq/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sq/integrations.json b/app/javascript/dashboard/i18n/locale/sq/integrations.json index 7704c3145..b690a8b80 100644 --- a/app/javascript/dashboard/i18n/locale/sq/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sq/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sq/report.json b/app/javascript/dashboard/i18n/locale/sq/report.json index c9ac00f7f..3156115c9 100644 --- a/app/javascript/dashboard/i18n/locale/sq/report.json +++ b/app/javascript/dashboard/i18n/locale/sq/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/sr/agentBots.json b/app/javascript/dashboard/i18n/locale/sr/agentBots.json index 89b6a352c..aee1b9d75 100644 --- a/app/javascript/dashboard/i18n/locale/sr/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sr/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/sr/automation.json b/app/javascript/dashboard/i18n/locale/sr/automation.json index de5de6a4c..83dac4c7d 100644 --- a/app/javascript/dashboard/i18n/locale/sr/automation.json +++ b/app/javascript/dashboard/i18n/locale/sr/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Niko" } } diff --git a/app/javascript/dashboard/i18n/locale/sr/components.json b/app/javascript/dashboard/i18n/locale/sr/components.json index ebe1798f9..42a86f093 100644 --- a/app/javascript/dashboard/i18n/locale/sr/components.json +++ b/app/javascript/dashboard/i18n/locale/sr/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Saznajte više", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sr/conversation.json b/app/javascript/dashboard/i18n/locale/sr/conversation.json index 0e131dbd1..95dde825c 100644 --- a/app/javascript/dashboard/i18n/locale/sr/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sr/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " da bi ste počeli", "NO_INBOX_AGENT": "O ne! Izgleda da niste deo nijednog prijemnog sandučeta. Molim vas kontaktirajte vašeg administratora", "SEARCH_MESSAGES": "Pretražite poruke u razgovorima", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/sr/integrationApps.json b/app/javascript/dashboard/i18n/locale/sr/integrationApps.json index ca1929d7a..f1666fb24 100644 --- a/app/javascript/dashboard/i18n/locale/sr/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sr/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Prekini vezu" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sr/integrations.json b/app/javascript/dashboard/i18n/locale/sr/integrations.json index 75d8cdcfc..74eacdb6a 100644 --- a/app/javascript/dashboard/i18n/locale/sr/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sr/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Pošalji poruku...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sr/report.json b/app/javascript/dashboard/i18n/locale/sr/report.json index d7b0ee139..72e8b90fb 100644 --- a/app/javascript/dashboard/i18n/locale/sr/report.json +++ b/app/javascript/dashboard/i18n/locale/sr/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Tim", + "OPEN": "Otvoreni", + "UNATTENDED": "Nedodeljeni", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Status agenta", "ONLINE": "Dostupan", diff --git a/app/javascript/dashboard/i18n/locale/sv/agentBots.json b/app/javascript/dashboard/i18n/locale/sv/agentBots.json index eac49926c..6d5850c29 100644 --- a/app/javascript/dashboard/i18n/locale/sv/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/sv/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/sv/automation.json b/app/javascript/dashboard/i18n/locale/sv/automation.json index b5b1d0a6f..f747ff229 100644 --- a/app/javascript/dashboard/i18n/locale/sv/automation.json +++ b/app/javascript/dashboard/i18n/locale/sv/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Inget" } } diff --git a/app/javascript/dashboard/i18n/locale/sv/components.json b/app/javascript/dashboard/i18n/locale/sv/components.json index d6be994db..fe14f7b45 100644 --- a/app/javascript/dashboard/i18n/locale/sv/components.json +++ b/app/javascript/dashboard/i18n/locale/sv/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Läs mer", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/sv/conversation.json b/app/javascript/dashboard/i18n/locale/sv/conversation.json index f6fa029ba..0888d2b2b 100644 --- a/app/javascript/dashboard/i18n/locale/sv/conversation.json +++ b/app/javascript/dashboard/i18n/locale/sv/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " för att komma igång", "NO_INBOX_AGENT": "Oj då! Ser ut som om du inte är del av någon inkorg. Kontakta administratören", "SEARCH_MESSAGES": "Sök meddelanden i konversationer", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "för att öppna kommandomenyn", "KEYBOARD_SHORTCUTS": "för att visa kortkommandon" diff --git a/app/javascript/dashboard/i18n/locale/sv/integrationApps.json b/app/javascript/dashboard/i18n/locale/sv/integrationApps.json index 27be86cfa..f6e60b927 100644 --- a/app/javascript/dashboard/i18n/locale/sv/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/sv/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/sv/integrations.json b/app/javascript/dashboard/i18n/locale/sv/integrations.json index d8ee779ae..36ce57fce 100644 --- a/app/javascript/dashboard/i18n/locale/sv/integrations.json +++ b/app/javascript/dashboard/i18n/locale/sv/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Skicka meddelande...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/sv/report.json b/app/javascript/dashboard/i18n/locale/sv/report.json index d72b317d6..3d69aed5a 100644 --- a/app/javascript/dashboard/i18n/locale/sv/report.json +++ b/app/javascript/dashboard/i18n/locale/sv/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Öppna", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ta/agentBots.json b/app/javascript/dashboard/i18n/locale/ta/agentBots.json index e32bbd12c..47fd1b0b7 100644 --- a/app/javascript/dashboard/i18n/locale/ta/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ta/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ta/automation.json b/app/javascript/dashboard/i18n/locale/ta/automation.json index ab38a9c42..9d9bd7644 100644 --- a/app/javascript/dashboard/i18n/locale/ta/automation.json +++ b/app/javascript/dashboard/i18n/locale/ta/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/ta/components.json b/app/javascript/dashboard/i18n/locale/ta/components.json index f1abdc1ff..59a7ddec1 100644 --- a/app/javascript/dashboard/i18n/locale/ta/components.json +++ b/app/javascript/dashboard/i18n/locale/ta/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ta/conversation.json b/app/javascript/dashboard/i18n/locale/ta/conversation.json index 33475f2a7..77f85d115 100644 --- a/app/javascript/dashboard/i18n/locale/ta/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ta/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " தொடங்குவதற்கு", "NO_INBOX_AGENT": "அட டா! நீங்கள் எந்த இன்பாக்ஸின் பகுதியும் இல்லை என்று தெரிகிறது. உங்கள் நிர்வாகியைத் தொடர்பு கொள்ளவும்", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ta/integrationApps.json b/app/javascript/dashboard/i18n/locale/ta/integrationApps.json index 54374208e..dc6669cc5 100644 --- a/app/javascript/dashboard/i18n/locale/ta/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ta/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ta/integrations.json b/app/javascript/dashboard/i18n/locale/ta/integrations.json index 5a87e2f52..1a4d082b8 100644 --- a/app/javascript/dashboard/i18n/locale/ta/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ta/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ta/report.json b/app/javascript/dashboard/i18n/locale/ta/report.json index a55628e6d..06ab3108d 100644 --- a/app/javascript/dashboard/i18n/locale/ta/report.json +++ b/app/javascript/dashboard/i18n/locale/ta/report.json @@ -476,6 +476,18 @@ "STATUS": "நிலை" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "திற", + "UNATTENDED": "Unattended", + "STATUS": "நிலை" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/th/agentBots.json b/app/javascript/dashboard/i18n/locale/th/agentBots.json index ccaf6ee69..3484ec045 100644 --- a/app/javascript/dashboard/i18n/locale/th/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/th/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "บอท", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/th/automation.json b/app/javascript/dashboard/i18n/locale/th/automation.json index 03a9e58d2..7704fa376 100644 --- a/app/javascript/dashboard/i18n/locale/th/automation.json +++ b/app/javascript/dashboard/i18n/locale/th/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "ไม่มี" } } diff --git a/app/javascript/dashboard/i18n/locale/th/components.json b/app/javascript/dashboard/i18n/locale/th/components.json index c77ffb1e2..f20c1e3fd 100644 --- a/app/javascript/dashboard/i18n/locale/th/components.json +++ b/app/javascript/dashboard/i18n/locale/th/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "เรียนรู้เพิ่มเติม", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/th/conversation.json b/app/javascript/dashboard/i18n/locale/th/conversation.json index 11c68abe4..1f2355589 100644 --- a/app/javascript/dashboard/i18n/locale/th/conversation.json +++ b/app/javascript/dashboard/i18n/locale/th/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " ที่จะเริ่มต้น", "NO_INBOX_AGENT": "เอ่อโอ้! ดูเหมือนว่าคุณไม่ได้เป็นส่วนหนึ่งของกล่องจดหมายใด ๆ โปรดติดต่อผู้ดูแลระบบของคุณ", "SEARCH_MESSAGES": "ค้นหาข้อความในการสนทนา", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/th/integrationApps.json b/app/javascript/dashboard/i18n/locale/th/integrationApps.json index 3135a3b8b..a18472ca3 100644 --- a/app/javascript/dashboard/i18n/locale/th/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/th/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "ไม่เชื่อมต่อ" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/th/integrations.json b/app/javascript/dashboard/i18n/locale/th/integrations.json index 34f0d24a9..bdca8b2eb 100644 --- a/app/javascript/dashboard/i18n/locale/th/integrations.json +++ b/app/javascript/dashboard/i18n/locale/th/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "ส่วข้อความ...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/th/report.json b/app/javascript/dashboard/i18n/locale/th/report.json index 04d61039a..4955d57f2 100644 --- a/app/javascript/dashboard/i18n/locale/th/report.json +++ b/app/javascript/dashboard/i18n/locale/th/report.json @@ -476,6 +476,18 @@ "STATUS": "สถานะ" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "ทีม", + "OPEN": "เปิด", + "UNATTENDED": "ไม่ได้เข้าร่วม", + "STATUS": "สถานะ" + } + }, "AGENT_STATUS": { "HEADER": "สถานะพนักงาน", "ONLINE": "ออนไลน์", diff --git a/app/javascript/dashboard/i18n/locale/tl/agentBots.json b/app/javascript/dashboard/i18n/locale/tl/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/tl/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/tl/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/tl/automation.json b/app/javascript/dashboard/i18n/locale/tl/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/tl/automation.json +++ b/app/javascript/dashboard/i18n/locale/tl/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/tl/components.json b/app/javascript/dashboard/i18n/locale/tl/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/tl/components.json +++ b/app/javascript/dashboard/i18n/locale/tl/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/tl/conversation.json b/app/javascript/dashboard/i18n/locale/tl/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/tl/conversation.json +++ b/app/javascript/dashboard/i18n/locale/tl/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/tl/integrationApps.json b/app/javascript/dashboard/i18n/locale/tl/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/tl/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/tl/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/tl/integrations.json b/app/javascript/dashboard/i18n/locale/tl/integrations.json index 3df5c3bd1..61e3535b2 100644 --- a/app/javascript/dashboard/i18n/locale/tl/integrations.json +++ b/app/javascript/dashboard/i18n/locale/tl/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/tl/report.json b/app/javascript/dashboard/i18n/locale/tl/report.json index c9ac00f7f..3156115c9 100644 --- a/app/javascript/dashboard/i18n/locale/tl/report.json +++ b/app/javascript/dashboard/i18n/locale/tl/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/tr/agentBots.json b/app/javascript/dashboard/i18n/locale/tr/agentBots.json index 54e97292e..806ed6652 100644 --- a/app/javascript/dashboard/i18n/locale/tr/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/tr/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Botlar", "LOADING_EDITOR": "Editör Yükleniyor...", - "HEADER_BTN_TXT": "Bot yapılandırması ekle", - "SIDEBAR_TXT": "

Temsilci Botları

Temsilci Botları, takımınızın en iyi üyelerine benzerler. Onlar küçük detayları ele alırken, siz önemli konulara odaklanabilirsiniz. Hemen deneyin.

Bu sayfadan botlarınızı yönetebilir veya 'Bot yapılandırması ekle' düğmesini kullanarak yeni botlar oluşturabilirsiniz.

Temsilci Botları el kitabını başka bir sekmede açarak yardım alabilirsiniz.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot Adı", diff --git a/app/javascript/dashboard/i18n/locale/tr/automation.json b/app/javascript/dashboard/i18n/locale/tr/automation.json index a6a846c37..f32cd11cb 100644 --- a/app/javascript/dashboard/i18n/locale/tr/automation.json +++ b/app/javascript/dashboard/i18n/locale/tr/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Hiç" } } diff --git a/app/javascript/dashboard/i18n/locale/tr/components.json b/app/javascript/dashboard/i18n/locale/tr/components.json index e31eaaf06..a6611ad40 100644 --- a/app/javascript/dashboard/i18n/locale/tr/components.json +++ b/app/javascript/dashboard/i18n/locale/tr/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Daha Fazla", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/tr/conversation.json b/app/javascript/dashboard/i18n/locale/tr/conversation.json index 3ce294610..3ad7b32ce 100644 --- a/app/javascript/dashboard/i18n/locale/tr/conversation.json +++ b/app/javascript/dashboard/i18n/locale/tr/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": "başlamak", "NO_INBOX_AGENT": "Görünüşe göre herhangi bir gelen kutusunun parçası değilsiniz. Lütfen yöneticinizle iletişime geçin", "SEARCH_MESSAGES": "Sohbetlerde ara", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "komut menüsünü açmak için", "KEYBOARD_SHORTCUTS": "klavye kısayollarını görmek için" diff --git a/app/javascript/dashboard/i18n/locale/tr/integrationApps.json b/app/javascript/dashboard/i18n/locale/tr/integrationApps.json index 5c9348c45..aed2ae938 100644 --- a/app/javascript/dashboard/i18n/locale/tr/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/tr/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Bağlantıyı Kes" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/tr/integrations.json b/app/javascript/dashboard/i18n/locale/tr/integrations.json index 1663f8070..861646ea2 100644 --- a/app/javascript/dashboard/i18n/locale/tr/integrations.json +++ b/app/javascript/dashboard/i18n/locale/tr/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Mesajı Gönder...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/tr/report.json b/app/javascript/dashboard/i18n/locale/tr/report.json index 38778fdc4..45b674821 100644 --- a/app/javascript/dashboard/i18n/locale/tr/report.json +++ b/app/javascript/dashboard/i18n/locale/tr/report.json @@ -476,6 +476,18 @@ "STATUS": "Durum" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Ekip", + "OPEN": "Açık", + "UNATTENDED": "İlgilenilmemiş", + "STATUS": "Durum" + } + }, "AGENT_STATUS": { "HEADER": "Temsilci Durumu", "ONLINE": "Çevrimiçi", diff --git a/app/javascript/dashboard/i18n/locale/uk/agentBots.json b/app/javascript/dashboard/i18n/locale/uk/agentBots.json index 10641ca69..5b0ae4368 100644 --- a/app/javascript/dashboard/i18n/locale/uk/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/uk/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Боти", "LOADING_EDITOR": "Завантаження редактора...", - "HEADER_BTN_TXT": "Додати конфігурацію бота", - "SIDEBAR_TXT": "

Боти-агенти

Боти-агенти – це найкращі члени вашої команди. Вони можуть впоратися з дрібницями, щоб ви могли зосередитися на тому, що дійсно важливо. Спробуйте їх.

Ви можете керувати своїми ботами з цієї сторінки або створювати нових за допомогою кнопки \"Додати конфігурацію бота\".

Відкрийте Посібник з ботів-агентів на іншій вкладці, щоб отримати допомогу.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Ім'я бота", diff --git a/app/javascript/dashboard/i18n/locale/uk/automation.json b/app/javascript/dashboard/i18n/locale/uk/automation.json index 300325029..4097b948c 100644 --- a/app/javascript/dashboard/i18n/locale/uk/automation.json +++ b/app/javascript/dashboard/i18n/locale/uk/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Нiчого" } } diff --git a/app/javascript/dashboard/i18n/locale/uk/chatlist.json b/app/javascript/dashboard/i18n/locale/uk/chatlist.json index dca199c4c..47905aa94 100644 --- a/app/javascript/dashboard/i18n/locale/uk/chatlist.json +++ b/app/javascript/dashboard/i18n/locale/uk/chatlist.json @@ -9,7 +9,7 @@ "FAILED_TO_SEND": "Failed to send", "TAB_HEADING": "Бесіди", "MENTION_HEADING": "Згадування", - "UNATTENDED_HEADING": "Не зв'язаний", + "UNATTENDED_HEADING": "Без відповіді", "SEARCH": { "INPUT": "Пошук людей, чатів та збережених відповідей.." }, diff --git a/app/javascript/dashboard/i18n/locale/uk/components.json b/app/javascript/dashboard/i18n/locale/uk/components.json index e5783a6d2..aab333184 100644 --- a/app/javascript/dashboard/i18n/locale/uk/components.json +++ b/app/javascript/dashboard/i18n/locale/uk/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Детальніше", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/uk/conversation.json b/app/javascript/dashboard/i18n/locale/uk/conversation.json index 6f0f1fa8b..b5912e77c 100644 --- a/app/javascript/dashboard/i18n/locale/uk/conversation.json +++ b/app/javascript/dashboard/i18n/locale/uk/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " для початку", "NO_INBOX_AGENT": "Ой! Схоже, ви не маєте доступу до скриньки \"Вхідні\". Будь ласка, зверніться до адміністратора", "SEARCH_MESSAGES": "Пошук повідомлень у розмовах", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "відкрити командне меню", "KEYBOARD_SHORTCUTS": "переглянути комбінації клавіш" diff --git a/app/javascript/dashboard/i18n/locale/uk/integrationApps.json b/app/javascript/dashboard/i18n/locale/uk/integrationApps.json index 0755d5efb..8bc5136c5 100644 --- a/app/javascript/dashboard/i18n/locale/uk/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/uk/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Від'єднатись" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/uk/integrations.json b/app/javascript/dashboard/i18n/locale/uk/integrations.json index 7b51e97a5..3e803c078 100644 --- a/app/javascript/dashboard/i18n/locale/uk/integrations.json +++ b/app/javascript/dashboard/i18n/locale/uk/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Надіслати...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/uk/report.json b/app/javascript/dashboard/i18n/locale/uk/report.json index 9c66a664e..760b47772 100644 --- a/app/javascript/dashboard/i18n/locale/uk/report.json +++ b/app/javascript/dashboard/i18n/locale/uk/report.json @@ -476,6 +476,18 @@ "STATUS": "Статус" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Команда", + "OPEN": "Відкриті", + "UNATTENDED": "Не зв'язаний", + "STATUS": "Статус" + } + }, "AGENT_STATUS": { "HEADER": "Статус агента", "ONLINE": "Онлайн", diff --git a/app/javascript/dashboard/i18n/locale/ur/agentBots.json b/app/javascript/dashboard/i18n/locale/ur/agentBots.json index 8b9f3eb15..2651c39de 100644 --- a/app/javascript/dashboard/i18n/locale/ur/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ur/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ur/automation.json b/app/javascript/dashboard/i18n/locale/ur/automation.json index 51f60ae97..39ae06632 100644 --- a/app/javascript/dashboard/i18n/locale/ur/automation.json +++ b/app/javascript/dashboard/i18n/locale/ur/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "کوئی نہیں۔" } } diff --git a/app/javascript/dashboard/i18n/locale/ur/components.json b/app/javascript/dashboard/i18n/locale/ur/components.json index b97a5c222..081b19bb3 100644 --- a/app/javascript/dashboard/i18n/locale/ur/components.json +++ b/app/javascript/dashboard/i18n/locale/ur/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ur/conversation.json b/app/javascript/dashboard/i18n/locale/ur/conversation.json index d61a05ff6..e11afa476 100644 --- a/app/javascript/dashboard/i18n/locale/ur/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ur/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " شروع کرنے کے لیے", "NO_INBOX_AGENT": "اوہ! ایسا لگتا ہے کہ آپ کسی ان باکس کا حصہ نہیں ہیں۔ براہ کرم اپنے منتظم سے رابطہ کریں۔", "SEARCH_MESSAGES": "مکالمات میں پیغامات تلاش کریں۔", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ur/integrationApps.json b/app/javascript/dashboard/i18n/locale/ur/integrationApps.json index b8c520cec..83565e5d1 100644 --- a/app/javascript/dashboard/i18n/locale/ur/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ur/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ur/integrations.json b/app/javascript/dashboard/i18n/locale/ur/integrations.json index d4130005b..4f3997147 100644 --- a/app/javascript/dashboard/i18n/locale/ur/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ur/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "پیغام بھیجیں...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ur/report.json b/app/javascript/dashboard/i18n/locale/ur/report.json index a60d17603..19e7333f6 100644 --- a/app/javascript/dashboard/i18n/locale/ur/report.json +++ b/app/javascript/dashboard/i18n/locale/ur/report.json @@ -476,6 +476,18 @@ "STATUS": "اسٹیٹس" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "کھولیں۔", + "UNATTENDED": "Unattended", + "STATUS": "اسٹیٹس" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json index fb744b4a9..41b8fcb1b 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/automation.json b/app/javascript/dashboard/i18n/locale/ur_IN/automation.json index 483965f53..bb4946416 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/automation.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "None" } } diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/components.json b/app/javascript/dashboard/i18n/locale/ur_IN/components.json index 0bbc0c65a..c7230b1fc 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/components.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json index faa78c8a7..2847f4821 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " to get started", "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator", "SEARCH_MESSAGES": "Search for messages in conversations", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/integrationApps.json b/app/javascript/dashboard/i18n/locale/ur_IN/integrationApps.json index 9404e12c2..b91b434f7 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Disconnect" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json index 65eb7fcb0..d200b321c 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Send message...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/report.json b/app/javascript/dashboard/i18n/locale/ur_IN/report.json index 2e2638aca..381cc758d 100644 --- a/app/javascript/dashboard/i18n/locale/ur_IN/report.json +++ b/app/javascript/dashboard/i18n/locale/ur_IN/report.json @@ -476,6 +476,18 @@ "STATUS": "Status" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "Open", + "UNATTENDED": "Unattended", + "STATUS": "Status" + } + }, "AGENT_STATUS": { "HEADER": "Agent status", "ONLINE": "Online", diff --git a/app/javascript/dashboard/i18n/locale/vi/agentBots.json b/app/javascript/dashboard/i18n/locale/vi/agentBots.json index 74d12b742..1d707f7e9 100644 --- a/app/javascript/dashboard/i18n/locale/vi/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/vi/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", - "HEADER_BTN_TXT": "Add bot configuration", - "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", diff --git a/app/javascript/dashboard/i18n/locale/vi/automation.json b/app/javascript/dashboard/i18n/locale/vi/automation.json index b3f1bcf2e..646e3ce72 100644 --- a/app/javascript/dashboard/i18n/locale/vi/automation.json +++ b/app/javascript/dashboard/i18n/locale/vi/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "Không có" } } diff --git a/app/javascript/dashboard/i18n/locale/vi/components.json b/app/javascript/dashboard/i18n/locale/vi/components.json index d131e92fb..cb1ea956b 100644 --- a/app/javascript/dashboard/i18n/locale/vi/components.json +++ b/app/javascript/dashboard/i18n/locale/vi/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Tìm hiểu thêm", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/vi/conversation.json b/app/javascript/dashboard/i18n/locale/vi/conversation.json index 2ee822d98..f05fc8fd7 100644 --- a/app/javascript/dashboard/i18n/locale/vi/conversation.json +++ b/app/javascript/dashboard/i18n/locale/vi/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " để bắt đầu", "NO_INBOX_AGENT": "Uh Oh! Có vẻ như bạn không thuộc bất kỳ hộp thư đến nào. Vui lòng liên hệ với quản trị viên của bạn", "SEARCH_MESSAGES": "Tìm kiếm tin nhắn trong các hội thoại", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/vi/integrationApps.json b/app/javascript/dashboard/i18n/locale/vi/integrationApps.json index f4467f479..f4dd0ca96 100644 --- a/app/javascript/dashboard/i18n/locale/vi/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/vi/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "Ngắt kết nối" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/vi/integrations.json b/app/javascript/dashboard/i18n/locale/vi/integrations.json index e8232c573..7737bb415 100644 --- a/app/javascript/dashboard/i18n/locale/vi/integrations.json +++ b/app/javascript/dashboard/i18n/locale/vi/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "Gửi tin nhắn...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/vi/report.json b/app/javascript/dashboard/i18n/locale/vi/report.json index a2d49efd8..33a14bf51 100644 --- a/app/javascript/dashboard/i18n/locale/vi/report.json +++ b/app/javascript/dashboard/i18n/locale/vi/report.json @@ -476,6 +476,18 @@ "STATUS": "Trạng thái" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Nhóm", + "OPEN": "Mở", + "UNATTENDED": "Không giám sát", + "STATUS": "Trạng thái" + } + }, "AGENT_STATUS": { "HEADER": "Trạng thái tổng đài viên", "ONLINE": "Trực Tuyến", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json index bbdaeabee..9e7462099 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "机器人", "LOADING_EDITOR": "正在加载编辑器...", - "HEADER_BTN_TXT": "添加机器人配置", - "SIDEBAR_TXT": "

客服机器人

客服机器人就像您团队中最出色的成员。他们可以处理琐事，因此您可以专注于重要的事情。您值得一试。

您可以从此页面管理您的机器人，也可以使用“添加机器人配置”按钮创建新的机器人。

在新的标签页中打开 客服机器人手册 已获得更多帮助。

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "机器人名称", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/agentMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/agentMgmt.json index 33a2b5fb9..47552c9be 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/agentMgmt.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/agentMgmt.json @@ -106,7 +106,7 @@ "TEAM": "选择团队" }, "LIST": { - "NONE": "啥都没有" + "NONE": "无" }, "SEARCH": { "NO_RESULTS": { diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/attributesMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/attributesMgmt.json index 6e38bc522..381e75e06 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/attributesMgmt.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/attributesMgmt.json @@ -3,7 +3,7 @@ "HEADER": "自定义属性", "HEADER_BTN_TXT": "添加自定义属性", "LOADING": "正在获取自定义属性", - "DESCRIPTION": "自定义属性可以用来跟踪您的联系人或对话的更多详细信息，例如订阅方案或首次购买的日期。您可以添加不同类型的自定义属性，例如文本、列表或数字，以捕捉所需的特定信息。", + "DESCRIPTION": "自定义属性可跟踪有关您的联系人或对话的其他详细信息——例如订阅计划或首次购买日期。您可以添加不同类型的自定义属性，如文本、列表或数字，以捕获您需要的特定信息。", "LEARN_MORE": "自定义属性说明", "ADD": { "TITLE": "添加自定义属性", @@ -12,8 +12,8 @@ "FORM": { "NAME": { "LABEL": "展示名", - "PLACEHOLDER": "输入自定义属性展示名称", - "ERROR": "名字必填" + "PLACEHOLDER": "输入自定义属性显示名称", + "ERROR": "名字为必填项" }, "DESC": { "LABEL": "描述信息", @@ -43,7 +43,7 @@ }, "REGEX_PATTERN": { "LABEL": "正则表达式模式", - "PLACEHOLDER": "请输入自定义属性的正则表达式模式。（可选）" + "PLACEHOLDER": "请输入自定义属性正则表达式模式。(可选)" }, "REGEX_CUE": { "LABEL": "正则表达式提示", @@ -112,7 +112,7 @@ }, "REGEX_CUE": { "LABEL": "正则表达式提示", - "PLACEHOLDER": "请输入正则表达式模式提示。（可选）" + "PLACEHOLDER": "请输入正则表达式提示。(可选)" }, "ENABLE_REGEX": { "LABEL": "启用正则表达式验证" diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json b/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json index 2756e16f8..c7df57e4b 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json @@ -32,7 +32,7 @@ "EDIT": { "SELF": "{agentName} 将其 {attributes} 更改为 {values}", "OTHER": "{agentName} 将 {user} 的 {attributes} 更改为 {values}", - "DELETED": "%{agentName} 将 %{user} 的 %{attributes} 更改为 %{values}" + "DELETED": "{agentName} 将一个已删除用户的 {attributes} 更改为 {values}" } }, "INBOX": { diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json index 24eb60b22..a14b7febb 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json @@ -101,8 +101,8 @@ "TOGGLE": { "ACTIVATION_TITLE": "激活自动化规则", "DEACTIVATION_TITLE": "停用自动化规则", - "ACTIVATION_DESCRIPTION": "此操作将激活自动化规则 '{automationName}'。您确定要继续吗？", - "DEACTIVATION_DESCRIPTION": "此操作将停用自动化规则 '{automationName}'。您确定要继续吗？", + "ACTIVATION_DESCRIPTION": "此操作将激活自动化规则 “{automationName}”。您确定要继续吗？", + "DEACTIVATION_DESCRIPTION": "此操作将停用自动化规则 “{automationName}”。您确定要继续吗？", "ACTIVATION_SUCCESFUL": "自动化规则激活成功", "DEACTIVATION_SUCCESFUL": "自动化规则停用成功", "ACTIVATION_ERROR": "无法激活自动化，请稍后再试", @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "需要操作参数", "ATLEAST_ONE_CONDITION_REQUIRED": "至少需要一个条件", "ATLEAST_ONE_ACTION_REQUIRED": "至少需要一个动作" - } + }, + "NONE_OPTION": "无" } } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/campaign.json b/app/javascript/dashboard/i18n/locale/zh_CN/campaign.json index 2d90a2c71..7ed026a25 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/campaign.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/campaign.json @@ -41,8 +41,8 @@ }, "SENT_BY": { "LABEL": "发送者", - "PLACEHOLDER": "请选择发送者", - "ERROR": "发送者是必填项" + "PLACEHOLDER": "请选择发件人", + "ERROR": "发件人是必填项" }, "END_POINT": { "LABEL": "网址", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/cannedMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/cannedMgmt.json index e38c19639..9bbe92a0a 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/cannedMgmt.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/cannedMgmt.json @@ -2,14 +2,14 @@ "CANNED_MGMT": { "HEADER": "预设回复", "LEARN_MORE": "了解更多关于预设回复的内容", - "DESCRIPTION": "预置回复是预先写好的回复模板，可以帮助您在对话中快速响应。客服人员可以在对话中输入“/”字符，然后输入简码来插入预置回复。 ", - "HEADER_BTN_TXT": "新增预定义回复", + "DESCRIPTION": "预设回复是预先写好的回复模板，可以帮助您在对话中快速响应。客服人员可以在对话中输入“/”字符，然后输入简码来插入预设回复。 ", + "HEADER_BTN_TXT": "新增预设回复", "LOADING": "正在检索预定义回复...", "SEARCH_404": "没有任何项目符合此查询.", "LIST": { "404": "此帐户中没有预设的回复。", "TITLE": "管理预设回复", - "DESC": "预定义回复是预先定义的回复模板，可用于快速回复对话。", + "DESC": "预设回复是预先定义的回复模板，可用于快速回复对话。", "TABLE_HEADER": { "SHORT_CODE": "短代码", "CONTENT": "内容", @@ -17,8 +17,8 @@ } }, "ADD": { - "TITLE": "新增预定义回复", - "DESC": "预定义回复是预先定义的回复模板，可用于快速回复对话。", + "TITLE": "新增预设回复", + "DESC": "预设回复是预先定义的回复模板，可用于快速回复对话。", "CANCEL_BUTTON_TEXT": "取消操作", "FORM": { "SHORT_CODE": { @@ -34,12 +34,12 @@ "SUBMIT": "提交" }, "API": { - "SUCCESS_MESSAGE": "预定义回复已成功添加。", + "SUCCESS_MESSAGE": "预设回复已成功添加。", "ERROR_MESSAGE": "无法与 Woot 服务器建立连接。请重试。" } }, "EDIT": { - "TITLE": "编辑预定义回复", + "TITLE": "编辑预设回复", "CANCEL_BUTTON_TEXT": "取消操作", "FORM": { "SHORT_CODE": { @@ -56,14 +56,14 @@ }, "BUTTON_TEXT": "编辑", "API": { - "SUCCESS_MESSAGE": "预定义回复已成功更新。", + "SUCCESS_MESSAGE": "预设回复已成功更新。", "ERROR_MESSAGE": "无法与 Woot 服务器建立连接。请重试。" } }, "DELETE": { "BUTTON_TEXT": "删除", "API": { - "SUCCESS_MESSAGE": "预定义回复已成功删除啦！", + "SUCCESS_MESSAGE": "预设回复已成功删除。", "ERROR_MESSAGE": "连接 Woot 服务器失败，请再试一次。" }, "CONFIRM": { diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/components.json b/app/javascript/dashboard/i18n/locale/zh_CN/components.json index 899d511d5..95698dda1 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/components.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "标签" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "了解更多", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json index c8d471a00..8b1806f02 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json @@ -330,7 +330,7 @@ "SORT_BY": { "LABEL": "排序方式", "OPTIONS": { - "NAME": "姓名：", + "NAME": "姓名", "EMAIL": "电子邮件", "PHONE_NUMBER": "电话号码", "COMPANY": "公司", @@ -351,7 +351,7 @@ "CREATE_SEGMENT": { "TITLE": "您想要保存此过滤器吗？", "CONFIRM": "保存过滤器", - "LABEL": "姓名：", + "LABEL": "姓名", "PLACEHOLDER": "输入过滤器的名称", "ERROR": "请输入有效的名称", "SUCCESS_MESSAGE": "过滤器保存成功", @@ -372,7 +372,7 @@ "SHOWING": "显示 {startItem} - {endItem} 个联系人，共 {totalItems} 个" }, "FILTER": { - "NAME": "姓名：", + "NAME": "姓名", "EMAIL": "电子邮件", "PHONE_NUMBER": "电话号码", "IDENTIFIER": "标识符", @@ -516,7 +516,7 @@ "SUCCESS_MESSAGE": "已成功更新属性", "DELETE_SUCCESS_MESSAGE": "已成功删除属性", "UPDATE_ERROR": "无法更新属性，请稍后再试。", - "DELETE_ERROR": "无法删除属性，请稍后再试。" + "DELETE_ERROR": "无法删除属性，请稍后再试" } }, "MERGE": { @@ -533,7 +533,7 @@ "SEARCH_ERROR_MESSAGE": "无法搜索联系人，请稍后再试。", "SUCCESS_MESSAGE": "已成功合并联系人", "ERROR_MESSAGE": "无法合并联系人，请重试！", - "IS_SEARCHING": "搜索中...", + "IS_SEARCHING": "搜索中……", "BUTTONS": { "CANCEL": "取消", "CONFIRM": "合并联系人" @@ -567,7 +567,7 @@ "CONTACT_SELECTOR": { "LABEL": "发送至:", "TAG_INPUT_PLACEHOLDER": "通过姓名、电子邮件或电话号码搜索联系人", - "CONTACT_CREATING": "正在创建联系人..." + "CONTACT_CREATING": "正在创建联系人……" }, "INBOX_SELECTOR": { "LABEL": "通过:", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json index 33c886034..d30ca0bea 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " 开始吧", "NO_INBOX_AGENT": "看起来您还没有分配到收件箱。请联系您的管理员", "SEARCH_MESSAGES": "搜索对话中的消息", + "VIEW_ORIGINAL": "查看原始内容", + "VIEW_TRANSLATED": "查看翻译", "EMPTY_STATE": { "CMD_BAR": "打开命令菜单", "KEYBOARD_SHORTCUTS": "查看键盘快捷键" diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/customRole.json b/app/javascript/dashboard/i18n/locale/zh_CN/customRole.json index 44747474d..e6a58d737 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/customRole.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/customRole.json @@ -82,7 +82,7 @@ }, "CONFIRM": { "TITLE": "确认删除", - "MESSAGE": "您确定要删除吗？", + "MESSAGE": "您确定要删除吗 ", "YES": "是的，删除", "NO": "不，保留" } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json index f54703f1a..2ebc50661 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json @@ -15,7 +15,7 @@ "NOTE": "" }, "ACCOUNT_ID": { - "TITLE": "帐号 ID", + "TITLE": "账号 ID", "NOTE": "如果您正在构建基于 API 的集成，那么此 ID 是必需的" }, "NAME": { @@ -90,7 +90,7 @@ "conversation_mention": "提及", "sla_missed_first_response": "未满足SLA要求", "sla_missed_next_response": "未满足SLA要求", - "sla_missed_resolution": "未满足SLA要求" + "sla_missed_resolution": "未满足 SLA 要求" } }, "NETWORK": { diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json index 272997c4e..ce622ceba 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json @@ -150,7 +150,7 @@ }, "DELETE_PORTAL": { "TITLE": "删除门户", - "MESSAGE": "您确定要删除此门户吗？", + "MESSAGE": "您确定要删除此门户吗", "YES": "是，删除门户", "NO": "否，保留门户", "API": { @@ -400,7 +400,7 @@ "ERROR": "描述是必需的" }, "BUTTONS": { - "CREATE": "创建类别", + "CREATE": "类别的 URL Slug", "CANCEL": "取消" }, "API": { @@ -598,14 +598,14 @@ }, "FORM": { "NAME": { - "LABEL": "姓名：", + "LABEL": "姓名", "PLACEHOLDER": "类别名称", "ERROR": "名字必填" }, "SLUG": { "LABEL": "Slug", "PLACEHOLDER": "类别的URL Slug", - "ERROR": "Slug是必填项", + "ERROR": "Slug 是必填项", "HELP_TEXT": "app.chatwoot.com/hc/{portalSlug}/{localeCode}/categories/{categorySlug}" }, "DESCRIPTION": { @@ -688,7 +688,7 @@ "DESCRIPTION": "为您的门户命名并创建一个用户友好的URL Slug。您稍后可以在设置中修改它们。", "CONFIRM_BUTTON_LABEL": "创建", "NAME": { - "LABEL": "姓名：", + "LABEL": "姓名", "PLACEHOLDER": "用户指南 | Chatwoot", "MESSAGE": "为您的门户选择一个名称。", "ERROR": "名字必填" @@ -710,7 +710,7 @@ "IMAGE_UPLOAD_SIZE_ERROR": "图片大小应小于 {size}MB" }, "NAME": { - "LABEL": "姓名：", + "LABEL": "姓名", "PLACEHOLDER": "门户名称", "ERROR": "名字必填" }, @@ -760,7 +760,7 @@ }, "DNS_CONFIGURATION_DIALOG": { "HEADER": "DNS配置", - "DESCRIPTION": "登录您的DNS提供商账户，并添加一个指向 chatwoot.help 的子域名的CNAME记录。", + "DESCRIPTION": "登录您的 DNS 提供商账户，并添加一个指向 chatwoot.help 的子域名的 CNAME 记录", "HELP_TEXT": "完成后，您可以联系我们的支持团队以请求自动生成的SSL证书。", "CONFIRM_BUTTON_LABEL": "明白了！" } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json index 41fe5a4d7..9768b899a 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json @@ -82,7 +82,7 @@ }, "CHANNEL_GREETING_TOGGLE": { "LABEL": "开启频道问候功能", - "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.", + "HELP_TEXT": "当客户开始对话并发送第一条消息时，自动发送问候消息。", "ENABLED": "已启用", "DISABLED": "已禁用" }, @@ -104,7 +104,7 @@ }, "TWILIO": { "TITLE": "Twilio SMS/WhatsApp 频道", - "DESC": "整合Twilio 并开始通过短信或 WhatsApp 支持您的客户。", + "DESC": "整合 Twilio 并开始通过短信或 WhatsApp 支持您的客户。", "ACCOUNT_SID": { "LABEL": "账户 SID", "PLACEHOLDER": "请输入您的 Twilio 账户 SID", @@ -357,7 +357,7 @@ }, "EMAIL_PROVIDER": { "TITLE": "选择您的电子邮件提供商", - "DESCRIPTION": "从下面的列表中选择一个电子邮件提供商。如果您的电子邮件提供商不在列表中，您可以选择其他提供商选项并提供IMAP和SMTP凭据。" + "DESCRIPTION": "从下面的列表中选择一个电子邮件提供商。如果您的电子邮件提供商不在列表中，您可以选择其他提供商选项并提供 IMAP 和 SMTP 凭据。" }, "MICROSOFT": { "TITLE": "Microsoft Email", @@ -379,7 +379,7 @@ "ERROR_FB_LOADING": "加载Facebook SDK时出错。请禁用任何广告拦截器并尝试使用不同的浏览器。", "ERROR_FB_AUTH": "出错了，请刷新页面...", "ERROR_FB_UNAUTHORIZED": "您无权执行此操作。", - "ERROR_FB_UNAUTHORIZED_HELP": "请确保您拥有对Facebook页面的完全控制权。您可以在这里阅读更多关于Facebook角色的信息。", + "ERROR_FB_UNAUTHORIZED_HELP": "请确保您拥有对Facebook页面的完全控制权。您可以在 这里 阅读更多关于Facebook角色的信息。", "CREATING_CHANNEL": "创建您的收件箱...", "TITLE": "配置收件箱详情", "DESC": "" diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/integrationApps.json b/app/javascript/dashboard/i18n/locale/zh_CN/integrationApps.json index 5669d48b4..41957a695 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "断开连接" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow 是一个自然语言理解平台，可以轻松设计会话用户界面并将其集成到移动应用程序、Web 应用程序、设备、机器人、交互式语音应答系统等中。

Dialogflow 与 {installationName} 集成允许您使用收件箱配置 Dialogflow 机器人，让机器人最初处理查询并在需要时将其移交给代理。 Dialogflow 可用于确定潜在客户资格，通过提供常见问题等来减少客服人员的工作量。

要添加 Dialogflow，您需要在 Google 项目控制台中创建一个服务帐户并共享凭据。请参阅 Dialogflow 文档以获取更多信息。" + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json index 4e720155e..d0ba42f0a 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "发送消息...", "LOADER": "Captain 正在思考", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "没有可用的文档", - "SUBTITLE": "文档用于为您的助手生成常见问题。您可以导入文档以为您的助手提供上下文。" + "SUBTITLE": "文档用于为您的助手生成常见问题。您可以导入文档以为您的助手提供上下文。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "没有可用的文档", - "SUBTITLE": "文档用于为您的助手生成常见问题。您可以导入文档以为您的助手提供上下文。" + "SUBTITLE": "文档用于为您的助手生成常见问题。您可以导入文档以为您的助手提供上下文。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "未找到常见问题", - "SUBTITLE": "常见问题帮助您的助手为客户提供快速准确的答案。它们可以从您的内容自动生成，也可以手动添加。" + "SUBTITLE": "常见问题帮助您的助手为客户提供快速准确的答案。它们可以从您的内容自动生成，也可以手动添加。", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/login.json b/app/javascript/dashboard/i18n/locale/zh_CN/login.json index b845a2d29..88503c3df 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/login.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/login.json @@ -13,7 +13,7 @@ "API": { "SUCCESS_MESSAGE": "登录成功", "ERROR_MESSAGE": "无法连接Woot服务器，请稍后再试", - "UNAUTH": "Username or password is incorrect. Please try again." + "UNAUTH": "用户名或密码不正确，请重试。" }, "OAUTH": { "GOOGLE_LOGIN": "使用Google登录", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/report.json b/app/javascript/dashboard/i18n/locale/zh_CN/report.json index 8c7f59a79..35f0a0026 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/report.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/report.json @@ -124,7 +124,7 @@ }, "AGENT_REPORTS": { "HEADER": "客服概览", - "DESCRIPTION": "通过关键指标（如会话、响应时间、解决时间和已解决案例）轻松跟踪客服表现。点击客服姓名以了解更多信息。", + "DESCRIPTION": "通过关键指标如会话数量、响应时间、解决时间和已解决案例数，轻松跟踪客服人员的表现。点击客服人员姓名了解更多信息。", "LOADING_CHART": "正在载入图表数据...", "NO_ENOUGH_DATA": "我们没有收到足够的数据点来生成报告，请稍后再试。", "DOWNLOAD_AGENT_REPORTS": "下载客服报表", @@ -476,6 +476,18 @@ "STATUS": "状态" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "所有团队", + "HEADER": "团队对话统计", + "LOADING_MESSAGE": "正在加载团队指标...", + "NO_TEAMS": "没有可用数据", + "TABLE_HEADER": { + "TEAM": "团队", + "OPEN": "打开", + "UNATTENDED": "未处理", + "STATUS": "状态" + } + }, "AGENT_STATUS": { "HEADER": "客服状态", "ONLINE": "在线", diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/resetPassword.json b/app/javascript/dashboard/i18n/locale/zh_CN/resetPassword.json index 1f88653a7..da6d6516b 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/resetPassword.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/resetPassword.json @@ -10,7 +10,7 @@ }, "API": { "SUCCESS_MESSAGE": "密码重置链接已发送到您的电子邮件.", - "ERROR_MESSAGE": "无法连接Woot服务器，请稍后再试" + "ERROR_MESSAGE": "无法连接 Woot 服务器，请稍后再试。" }, "SUBMIT": "提交" } diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/sla.json b/app/javascript/dashboard/i18n/locale/zh_CN/sla.json index 9f9f6e303..c1855cae3 100644 --- a/app/javascript/dashboard/i18n/locale/zh_CN/sla.json +++ b/app/javascript/dashboard/i18n/locale/zh_CN/sla.json @@ -21,7 +21,7 @@ "LIST": { "404": "此账户中没有可用的SLA。", "EMPTY": { - "TITLE_1": "企业P0", + "TITLE_1": "企业 P1", "DESC_1": "由企业客户提出的需要立即关注的问题。", "TITLE_2": "企业P1", "DESC_2": "由企业客户提出的需要快速确认的问题。" diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json index 2a88b3386..fbd85224a 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json @@ -2,8 +2,8 @@ "AGENT_BOTS": { "HEADER": "機器人", "LOADING_EDITOR": "正在載入編輯器...", - "HEADER_BTN_TXT": "新增機器人設定", - "SIDEBAR_TXT": "

代理機器人

代理機器人就像您團隊中最出色的成員。他們可以幫助您處理小事情，因此您可以專注於其他更重要的事情。嘗試一下。

您可以從此頁面管理您的機器人，或使用「新增機器人配置」按鈕建立新機器人。

打開 代理機器人手冊在另一個選項卡中尋求協助。

", + "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.", + "LEARN_MORE": "Learn about agent bots", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "機器人名稱", diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/automation.json b/app/javascript/dashboard/i18n/locale/zh_TW/automation.json index e1782701b..cd5794dad 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/automation.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/automation.json @@ -125,6 +125,7 @@ "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" - } + }, + "NONE_OPTION": "無" } } diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/components.json b/app/javascript/dashboard/i18n/locale/zh_TW/components.json index 12f2416e5..8631ab450 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/components.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/components.json @@ -39,5 +39,9 @@ }, "LABEL": { "TAG_BUTTON": "tag" + }, + "FEATURE_SPOTLIGHT": { + "LEARN_MORE": "Learn more", + "WATCH_VIDEO": "Watch video" } } diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json index 03fb536fc..d3502774e 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json @@ -12,6 +12,8 @@ "NO_INBOX_2": " 開始吧", "NO_INBOX_AGENT": "看起來你還沒有分配到收件匣。請聯絡你的管理員", "SEARCH_MESSAGES": "在對話中搜尋訊息", + "VIEW_ORIGINAL": "View original", + "VIEW_TRANSLATED": "View translated", "EMPTY_STATE": { "CMD_BAR": "to open command menu", "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts" diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/integrationApps.json b/app/javascript/dashboard/i18n/locale/zh_TW/integrationApps.json index 89419ecfb..83e385079 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/integrationApps.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/integrationApps.json @@ -56,7 +56,7 @@ "BUTTON_TEXT": "取消連結" }, "SIDEBAR_DESCRIPTION": { - "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.

Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc.

To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information." + "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details" } } } diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json index 9e3010118..2ad6a6574 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json @@ -311,6 +311,7 @@ }, "CAPTAIN": { "NAME": "Captain", + "HEADER_KNOW_MORE": "Know more", "COPILOT": { "SEND_MESSAGE": "傳送訊息...", "LOADER": "Captain is thinking", @@ -390,7 +391,11 @@ }, "EMPTY_STATE": { "TITLE": "No assistants available", - "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." + "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Assistant", + "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed." + } } }, "DOCUMENTS": { @@ -431,7 +436,11 @@ }, "EMPTY_STATE": { "TITLE": "No documents available", - "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." + "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain Document", + "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries." + } } }, "RESPONSES": { @@ -508,7 +517,11 @@ }, "EMPTY_STATE": { "TITLE": "No FAQs Found", - "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." + "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.", + "FEATURE_SPOTLIGHT": { + "TITLE": "Captain FAQ", + "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it." + } } }, "INBOXES": { diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/report.json b/app/javascript/dashboard/i18n/locale/zh_TW/report.json index b17e3046d..d143d5481 100644 --- a/app/javascript/dashboard/i18n/locale/zh_TW/report.json +++ b/app/javascript/dashboard/i18n/locale/zh_TW/report.json @@ -476,6 +476,18 @@ "STATUS": "狀態" } }, + "TEAM_CONVERSATIONS": { + "ALL_TEAMS": "All Teams", + "HEADER": "Conversations by teams", + "LOADING_MESSAGE": "Loading team metrics...", + "NO_TEAMS": "There is no data available", + "TABLE_HEADER": { + "TEAM": "Team", + "OPEN": "打開", + "UNATTENDED": "無人處理", + "STATUS": "狀態" + } + }, "AGENT_STATUS": { "HEADER": "客服狀態", "ONLINE": "上線", diff --git a/app/javascript/widget/i18n/locale/zh_CN.json b/app/javascript/widget/i18n/locale/zh_CN.json index 504659251..f7d27c267 100644 --- a/app/javascript/widget/i18n/locale/zh_CN.json +++ b/app/javascript/widget/i18n/locale/zh_CN.json @@ -20,7 +20,7 @@ "IN_A_FEW_MINUTES": "通常在几分钟内回复您", "IN_A_FEW_HOURS": "通常在几小时内回复您", "IN_A_DAY": "通常在一天之内回复您", - "BACK_IN": "我们回到了线上" + "BACK_IN": "我们将重新上线" }, "DAY_NAMES": { "SUNDAY": "周日", diff --git a/config/locales/lv.yml b/config/locales/lv.yml index acf0d2ca9..98754b4eb 100644 --- a/config/locales/lv.yml +++ b/config/locales/lv.yml @@ -69,7 +69,7 @@ lv: invalid_query_operator: Vaicājuma operatoram ir jābūt "UN" vai "VAI". invalid_value: Nederīga vērtība. Norādītās vērtības priekš %{attribute_name} nav derīgas custom_attribute_definition: - key_conflict: The provided key is not allowed as it might conflict with default attributes. + key_conflict: Norādītā atslēga nav atļauta, jo tā var būt pretrunā ar noklusējuma atribūtiem. reports: period: Ziņošanas periods %{since} līdz %{until} utc_warning: Izveidotais pārskats atbilst UTC laika joslai diff --git a/config/locales/zh_CN.yml b/config/locales/zh_CN.yml index 6ce090097..3f271ecf7 100644 --- a/config/locales/zh_CN.yml +++ b/config/locales/zh_CN.yml @@ -69,7 +69,7 @@ zh_CN: invalid_query_operator: 查询操作符必须为 "AND" 或 "OR"。 invalid_value: 无效的值。为 %{attribute_name} 提供的值无效 custom_attribute_definition: - key_conflict: The provided key is not allowed as it might conflict with default attributes. + key_conflict: 提供的键不允许使用，因为它可能与默认属性冲突。 reports: period: 报告周期 %{since} 至 %{until} utc_warning: 生成的报表在 UTC 时区 @@ -203,7 +203,7 @@ zh_CN: name: 'Slack' description: "将 Chatwoot 与 Slack 集成，以保持团队的同步。此集成允许您接收新对话的通知并直接在 Slack 界面中响应它们。" webhooks: - name: '' + name: 'Webhooks' description: 'Webhook 事件提供有关 Chatwoot 帐户中活动的实时更新。您可以订阅您喜欢的事件，Chatwoot 将向您发送带有更新的 HTTP 回调。' dialogflow: name: 'Dialogflow'