feat: Sync Popular Articles locale with widget locale (#11754)

# Pull Request Template

## Description

This PR includes the following improvements:
* **Popular Articles Locale Selection based on Widget Locale**
  * Implements priority-based locale matching:
    * Exact locale match (e.g., "fr" === "fr")
    * Base language match (e.g., "fr" when selected is "fr_CA")
    * Variant match (e.g., "fr_BE" when selected is "fr")
* Removes default locale fallback - if no locale match is found, popular
articles section is hidden.
    
* Fixed **API** filter issue where the locale parameter was previously
ignored

* Hides Popular Articles section completely when no locale match is
found and Only shows relevant articles in the user's language


* **RTL Direction Handling Improvements**
* Now directly reads the `lang` attribute from HTML element `<html
lang="en">` instead of relying on `.locale-switcher` and sets direction
attribute based on language.

* Adds `data-dir-applied` attribute to prevent overlapping direction
settings between global helpers and components (eg case: Insert article
in editor dashboard)

* Update `IframeLoader.vue` to Composition API and improve the **dir**
logic

Fixes 
1.
[CW-4505](https://linear.app/chatwoot/issue/CW-4505/popular-articles-not-displayed-based-on-user-locale-in-live-chat),
https://github.com/chatwoot/chatwoot/issues/11745
2. RTL direction is not working in widget article view after merging
this PR https://github.com/chatwoot/chatwoot/pull/11692

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

**Popular Articles**

https://www.loom.com/share/7cecbaaa77eb48e19263398b6ba8ddef?sid=a2452b8e-7d7e-46a3-b5c8-aed5ab5bc801

**RTL improvements**

https://www.loom.com/share/3ccad77174a0412097e802641df5f3e0?sid=e10ac57f-5c49-4084-84d3-5ad58aee54fa

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

This commit is contained in:

Sivin Varghese

2025-06-24 19:52:44 +05:30

committed by

GitHub

parent 92c51a10de

commit cc8866a84e

10 changed files with 148 additions and 82 deletions

									
										10

app/javascript/widget/views/ArticleViewer.vue
									
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				@@ -1,24 +1,16 @@

				<script>

				import IframeLoader from 'shared/components/IframeLoader.vue';

				import { getLanguageDirection } from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';

				export default {

				  name: 'ArticleViewer',

				  components: {

				    IframeLoader,

				  },

				  computed: {

				    isRTL() {

				      return this.$root.$i18n.locale

				        ? getLanguageDirection(this.$root.$i18n.locale)

				        : false;

				    },

				  },

				};

				</script>

				<template>

				  <div class="bg-white h-full">

				    <IframeLoader :url="$route.query.link" :is-rtl="isRTL" />

				    <IframeLoader :url="$route.query.link" />

				  </div>

				</template>

feat: Sync Popular Articles locale with widget locale (#11754)

10 app/javascript/widget/views/ArticleViewer.vue Unescape Escape View File

10

app/javascript/widget/views/ArticleViewer.vue

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