feat: Add backend APIs for Dyte integration (#6197)

- The backend changes required for Dyte Integration.

lib/dyte.rb

@@ -0,0 +1,58 @@
+class Dyte
+  BASE_URL = 'https://api.cluster.dyte.in/v1'.freeze
+  API_KEY_HEADER = 'Authorization'.freeze
+
+  def initialize(organization_id, api_key)
+    @api_key = api_key
+    @organization_id = organization_id
+
+    raise ArgumentError, 'Missing Credentials' if @api_key.blank? || @organization_id.blank?
+  end
+
+  def create_a_meeting(title)
+    payload = {
+      'title': title,
+      'authorization': {
+        'waitingRoom': false,
+        'closed': false
+      },
+      'recordOnStart': false,
+      'liveStreamOnStart': false
+    }
+    path = "organizations/#{@organization_id}/meeting"
+    response = post(path, payload)
+    process_response(response)
+  end
+
+  def add_participant_to_meeting(meeting_id, client_id, name, avatar_url)
+    raise ArgumentError, 'Missing information' if meeting_id.blank? || client_id.blank? || name.blank? || avatar_url.blank?
+
+    payload = {
+      'clientSpecificId': client_id.to_s,
+      'userDetails': {
+        'name': name,
+        'picture': avatar_url
+      }
+    }
+    path = "organizations/#{@organization_id}/meetings/#{meeting_id}/participant"
+    response = post(path, payload)
+    process_response(response)
+  end
+
+  private
+
+  def process_response(response)
+    return response.parsed_response['data'].with_indifferent_access if response.success?
+
+    { error: response.parsed_response, error_code: response.code }
+  end
+
+  def post(path, payload)
+    HTTParty.post(
+      "#{BASE_URL}/#{path}", {
+        headers: { API_KEY_HEADER => @api_key, 'Content-Type' => 'application/json' },
+        body: payload.to_json
+      }
+    )
+  end
+end

lib/integrations/dyte/processor_service.rb

@@ -0,0 +1,55 @@
+class Integrations::Dyte::ProcessorService
+  pattr_initialize [:account!, :conversation!]
+
+  def create_a_meeting(agent)
+    title = I18n.t('integration_apps.dyte.meeting_name', agent_name: agent.available_name)
+    response = dyte_client.create_a_meeting(title)
+
+    return response if response[:error].present?
+
+    meeting = response['meeting']
+    message = create_a_dyte_integration_message(meeting, title, agent)
+    message.push_event_data
+  end
+
+  def add_participant_to_meeting(meeting_id, user)
+    dyte_client.add_participant_to_meeting(meeting_id, user.id, user.name, avatar_url(user))
+  end
+
+  private
+
+  def create_a_dyte_integration_message(meeting, title, agent)
+    @conversation.messages.create!(
+      {
+        account_id: conversation.account_id,
+        inbox_id: conversation.inbox_id,
+        message_type: :outgoing,
+        content_type: :integrations,
+        content: title,
+        content_attributes: {
+          type: 'dyte',
+          data: {
+            meeting_id: meeting['id'],
+            room_name: meeting['roomName']
+          }
+        },
+        sender: agent
+      }
+    )
+  end
+
+  def avatar_url(user)
+    return user.avatar_url if user.avatar_url.present?
+
+    "#{ENV.fetch('FRONTEND_URL', nil)}/integrations/slack/user.png"
+  end
+
+  def dyte_hook
+    @dyte_hook ||= account.hooks.find_by!(app_id: 'dyte')
+  end
+
+  def dyte_client
+    credentials = dyte_hook.settings
+    @dyte_client ||= Dyte.new(credentials['organization_id'], credentials['api_key'])
+  end
+end