diff --git a/lib/seeders/seed_data.yml b/lib/seeders/seed_data.yml index 8390aa48b..542d022d0 100644 --- a/lib/seeders/seed_data.yml +++ b/lib/seeders/seed_data.yml @@ -199,24 +199,33 @@ contacts: conversations: - channel: Channel::WebWidget messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm having trouble logging in to my account. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Hi! Sorry to hear that. Can you please provide me with your username and email address so I can look into it for you? - name: "Tiffanie Cloughton" email: "tcloughton1@newyorker.test" gender: 'female' conversations: - channel: Channel::FacebookPage messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I need some help with my billing statement. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Hello! I'd be happy to assist you with that. Can you please tell me which billing statement you're referring to? - name: "Melonie Keatch" email: "mkeatch2@reuters.test" gender: 'female' conversations: - channel: Channel::TwitterProfile messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I think I accidentally deleted some important files. Can you help me recover them? + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Of course! Can you please tell me what type of files they were and where they were located on your device? - name: "Olin Canniffe" email: "ocanniffe3@feedburner.test" gender: 'male' @@ -224,8 +233,11 @@ contacts: - channel: Channel::Whatsapp source_id: "123456723" messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm having trouble connecting to the internet. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Have you tried restarting your modem/router? If that doesn't work, please let me know and I can provide further assistance. - name: "Viviene Corp" email: "vcorp4@instagram.test" gender: 'female' @@ -233,32 +245,44 @@ contacts: - channel: Channel::Sms source_id: "+1234567" messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm having trouble with the mobile app. It keeps crashing. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Can you please try uninstalling and reinstalling the app and see if that helps? If not, please let me know and I can look into it further. - name: "Drake Pittway" email: "dpittway5@chron.test" gender: 'male' conversations: - channel: Channel::Line messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm trying to update my account information but it won't save. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Sorry for the inconvenience. Can you please provide me with the specific information you're trying to update and the error message you're receiving? - name: "Klaus Crawley" email: "kcrawley6@narod.ru" gender: 'male' conversations: - channel: Channel::WebWidget messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I need some help setting up my new device. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: No problem! Can you please tell me the make and model of your device and what specifically you need help with? - name: "Bing Cusworth" email: "bcusworth7@arstechnica.test" gender: 'male' conversations: - channel: Channel::TwitterProfile messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I accidentally placed an order for the wrong item. Can I cancel it? + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Can you please provide me with your order number and I'll see if I can cancel it for you? - name: "Claus Jira" email: "cjira8@comcast.net" gender: 'male' @@ -266,8 +290,11 @@ contacts: - channel: Channel::Whatsapp source_id: "12323432" messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm having trouble with my email. I can't seem to send or receive any messages. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Can you please tell me what email client you're using and if you're receiving any error messages? - name: "Quent Dalliston" email: "qdalliston9@zimbio.test" gender: 'male' @@ -275,24 +302,33 @@ contacts: - channel: Channel::Whatsapp source_id: "12342234324" messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I need some help resetting my password. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Sure! Can you please provide me with your username or email address and I'll send you a password reset link? - name: "Coreen Mewett" email: "cmewetta@home.pl" gender: 'female' conversations: - channel: Channel::FacebookPage messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I think someone may have hacked into my account. What should I do? + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Please change your password immediately and enable two-factor authentication if you haven't already done so. I can also assist you in reviewing your account activity if needed. - name: "Benyamin Janeway" email: "bjanewayb@ustream.tv" gender: 'male' conversations: - channel: Channel::Line messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I have a question about your product features. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: Sure thing! What specific feature are you interested in learning more about? - name: "Cordell Dalinder" email: "cdalinderc@msn.test" gender: 'male' @@ -300,8 +336,11 @@ contacts: - channel: Channel::Email source_id: "cdalinderc@msn.test" messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I need help setting up my new printer. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: No problem! Can you please provide me with the make and model of your printer and what type of device you'll be connecting it to? - name: "Merrile Petruk" email: "mpetrukd@wunderground.test" gender: 'female' @@ -310,8 +349,11 @@ contacts: source_id: "mpetrukd@wunderground.test" priority: urgent messages: - - message_type: incoming - content: hello world + - message_type: incoming + content: Hi, I'm having trouble accessing a file that I shared with someone. + - message_type: outgoing + sender: michael_scott@paperlayer.test + content: I'm sorry to hear that. Can you please tell me which file you're having trouble accessing and who you shared it with? I'll do my best to help you regain access. - name: "Nathaniel Vannuchi" email: "nvannuchie@photobucket.test" gender: 'male' @@ -387,7 +429,9 @@ contacts: - message_type: incoming content: "Hey, \n I'm looking for some help to figure out if it is the right product for me." - message_type: outgoing + sender: michael_scott@paperlayer.test content: Welcome to PaperLayer. Our Team will be getting back you shortly. - message_type: outgoing + sender: michael_scott@paperlayer.test content: How may i help you ? sender: michael_scott@paperlayer.test