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feat: allow auto resolve waiting option (#11436)

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This commit is contained in:
Shivam Mishra
2025-05-08 12:52:17 +05:30
committed by GitHub
parent bfddc4da24
commit c87b2109a9
10 changed files with 92 additions and 27 deletions
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12
app/jobs/conversations/resolution_job.rb
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@@ -3,7 +3,7 @@ class Conversations::ResolutionJob < ApplicationJob
def perform(account:)
# limiting the number of conversations to be resolved to avoid any performance issues
resolvable_conversations = account.conversations.resolvable(account.auto_resolve_after).limit(Limits::BULK_ACTIONS_LIMIT)
resolvable_conversations = conversation_scope(account).limit(Limits::BULK_ACTIONS_LIMIT)
resolvable_conversations.each do |conversation|
# send message from bot that conversation has been resolved
# do this is account.auto_resolve_message is set
@@ -11,4 +11,14 @@ class Conversations::ResolutionJob < ApplicationJob
conversation.toggle_status
end
end
private
def conversation_scope(account)
if account.auto_resolve_ignore_waiting
account.conversations.resolvable_not_waiting(account.auto_resolve_after)
else
account.conversations.resolvable_all(account.auto_resolve_after)
end
end
end