feat: added input_select type message support for whatsapp (#6886)

- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>

app/services/whatsapp/providers/base_service.rb

@@ -26,4 +26,54 @@ class Whatsapp::Providers::BaseService
   def validate_provider_config
     raise 'Overwrite this method in child class'
   end
+
+  def create_buttons(items)
+    buttons = []
+    items.each do |item|
+      button = { :type => 'reply', 'reply' => { 'id' => item['value'], 'title' => item['title'] } }
+      buttons << button
+    end
+    buttons
+  end
+
+  def create_rows(items)
+    rows = []
+    items.each do |item|
+      row = { 'id' => item['value'], 'title' => item['title'] }
+      rows << row
+    end
+    rows
+  end
+
+  def create_payload(type, message_content, action)
+    {
+      'type': type,
+      'body': {
+        'text': message_content
+      },
+      'action': action
+    }
+  end
+
+  def create_payload_based_on_items(message)
+    if message.content_attributes['items'].length <= 3
+      create_button_payload(message)
+    else
+      create_list_payload(message)
+    end
+  end
+
+  def create_button_payload(message)
+    buttons = create_buttons(message.content_attributes['items'])
+    json_hash = { 'buttons' => buttons }
+    create_payload('button', message.content, JSON.generate(json_hash))
+  end
+
+  def create_list_payload(message)
+    rows = create_rows(message.content_attributes['items'])
+    section1 = { 'rows' => rows }
+    sections = [section1]
+    json_hash = { :button => 'Choose an item', 'sections' => sections }
+    create_payload('list', message.content, JSON.generate(json_hash))
+  end
 end

app/services/whatsapp/providers/whatsapp_360_dialog_service.rb

@@ -2,6 +2,8 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
   def send_message(phone_number, message)
     if message.attachments.present?
       send_attachment_message(phone_number, message)
+    elsif message.content_type == 'input_select'
+      send_interactive_text_message(phone_number, message)
     else
       send_text_message(phone_number, message)
     end
@@ -112,4 +114,20 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
       }]
     }
   end
+
+  def send_interactive_text_message(phone_number, message)
+    payload = create_payload_based_on_items(message)
+
+    response = HTTParty.post(
+      "#{api_base_path}/messages",
+      headers: api_headers,
+      body: {
+        to: phone_number,
+        interactive: payload,
+        type: 'interactive'
+      }.to_json
+    )
+
+    process_response(response)
+  end
 end

app/services/whatsapp/providers/whatsapp_cloud_service.rb

@@ -2,6 +2,8 @@ class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseServi
   def send_message(phone_number, message)
     if message.attachments.present?
       send_attachment_message(phone_number, message)
+    elsif message.content_type == 'input_select'
+      send_interactive_text_message(phone_number, message)
     else
       send_text_message(phone_number, message)
     end
@@ -129,4 +131,21 @@ class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseServi
       }]
     }
   end
+
+  def send_interactive_text_message(phone_number, message)
+    payload = create_payload_based_on_items(message)
+
+    response = HTTParty.post(
+      "#{phone_id_path}/messages",
+      headers: api_headers,
+      body: {
+        messaging_product: 'whatsapp',
+        to: phone_number,
+        interactive: payload,
+        type: 'interactive'
+      }.to_json
+    )
+
+    process_response(response)
+  end
 end