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feat: scenario agents & runner (#11944)

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This commit is contained in:
Shivam Mishra
2025-08-14 12:39:21 +05:30
committed by GitHub
parent 14471cc20c
commit c6be04cdc1
21 changed files with 1437 additions and 16 deletions
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17
enterprise/lib/captain/prompts/snippets/contact.liquid Normal file
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# Contact Information
- Contact ID: {{ contact.id }}
- Name: {{ contact.name || "Unknown" }}
- Email: {{ contact.email || "None" }}
- Phone: {{ contact.phone_number || "None" }}
- Identifier: {{ contact.identifier || "None" }}
- Type: {{ contact.contact_type || "visitor" }}
{% if contact.custom_attributes -%}
{% for attribute in contact.custom_attributes -%}
- {{ attribute[0] }}: {{ attribute[1] }}
{% endfor -%}
{% endif -%}
{% if contact.additional_attributes -%}
{% for attribute in contact.additional_attributes -%}
- {{ attribute[0] }}: {{ attribute[1] }}
{% endfor -%}
{% endif -%}

18
enterprise/lib/captain/prompts/snippets/conversation.liquid Normal file
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# Current Conversation Context
- Conversation ID: {{ conversation.display_id }}
- Contact ID: {{ conversation.contact_id }}
- Status: {{ conversation.status }}
- Priority: {{ conversation.priority || "None" }}
{% if conversation.label_list.size > 0 -%}
- Labels: {{ conversation.label_list | join: ", " }}
{% endif -%}
{% if conversation.custom_attributes -%}
{% for attribute in conversation.custom_attributes -%}
- {{ attribute[0] }}: {{ attribute[1] }}
{% endfor -%}
{% endif -%}
{% if conversation.additional_attributes -%}
{% for attribute in conversation.additional_attributes -%}
- {{ attribute[0] }}: {{ attribute[1] }}
{% endfor -%}
{% endif -%}