feat: scenario agents & runner (#11944)

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

enterprise/app/models/captain/assistant.rb

@@ -19,6 +19,7 @@
 class Captain::Assistant < ApplicationRecord
   include Avatarable
   include Concerns::CaptainToolsHelpers
+  include Concerns::Agentable
 
   self.table_name = 'captain_assistants'
 
@@ -35,6 +36,8 @@ class Captain::Assistant < ApplicationRecord
   has_many :copilot_threads, dependent: :destroy_async
   has_many :scenarios, class_name: 'Captain::Scenario', dependent: :destroy_async
 
+  store_accessor :config, :temperature, :feature_faq, :feature_memory, :product_name
+
   validates :name, presence: true
   validates :description, presence: true
   validates :account_id, presence: true
@@ -71,6 +74,33 @@ class Captain::Assistant < ApplicationRecord
 
   private
 
+  def agent_name
+    name
+  end
+
+  def agent_tools
+    [
+      self.class.resolve_tool_class('faq_lookup').new(self),
+      self.class.resolve_tool_class('handoff').new(self)
+    ]
+  end
+
+  def prompt_context
+    {
+      name: name,
+      description: description,
+      product_name: config['product_name'] || 'this product',
+      scenarios: scenarios.enabled.map do |scenario|
+        {
+          key: scenario.title.parameterize.underscore,
+          description: scenario.description
+        }
+      end,
+      response_guidelines: response_guidelines || [],
+      guardrails: guardrails || []
+    }
+  end
+
   def default_avatar_url
     "#{ENV.fetch('FRONTEND_URL', nil)}/assets/images/dashboard/captain/logo.svg"
   end