chore: Move agent availability to Account level (#3074)

- Move agent availability to the account level

swagger/paths/application/conversation/toggle_status.yml

@@ -0,0 +1,29 @@
+tags:
+  - Conversation
+operationId: toggle-status-of-a-conversation
+summary: Toggle Status
+description: Toggles the status of the conversation between open and resolved
+security:
+  - userApiKey: []
+  - agentBotApiKey: []
+parameters:
+  - name: data
+    in: body
+    required: true
+    schema:
+      type: object
+      properties:
+        status:
+          type: string
+          enum: ["open", "resolved", "pending"]
+          required: true
+          description: The status of the conversation
+responses:
+  200:
+    description: Success
+    schema:
+      $ref: '#/definitions/conversation_status_toggle'
+  404:
+    description: Conversation not found
+  401:
+    description: Unauthorized