diff --git a/app/javascript/dashboard/components/FormSection.vue b/app/javascript/dashboard/components/FormSection.vue
new file mode 100644
index 000000000..8a22d5e8a
--- /dev/null
+++ b/app/javascript/dashboard/components/FormSection.vue
@@ -0,0 +1,31 @@
+<template>
+  <div class="flex flex-col items-start w-full gap-6">
+    <div class="flex flex-col w-full gap-4">
+      <h4 v-if="title" class="text-lg font-medium text-ash-900">
+        {{ title }}
+      </h4>
+      <div class="flex flex-row items-center justify-between">
+        <div class="flex-grow h-px bg-ash-200" />
+      </div>
+      <p v-if="description" class="mb-0 text-sm font-normal text-ash-900">
+        {{ description }}
+      </p>
+    </div>
+    <div class="flex flex-col w-full gap-6">
+      <slot />
+    </div>
+  </div>
+</template>
+
+<script setup>
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  description: {
+    type: String,
+    default: '',
+  },
+});
+</script>
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index fc14cd341..0a769fb02 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -10,6 +10,7 @@
     "PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
     "AFTER_EMAIL_CHANGED": "Your profile has been updated successfully, please login again as your login credentials are changed",
     "FORM": {
+      "PICTURE": "Profile Picture",
       "AVATAR": "Profile Image",
       "ERROR": "Please fix form errors",
       "REMOVE_IMAGE": "Remove",
diff --git a/app/javascript/dashboard/routes/dashboard/settings/personal/Index.vue b/app/javascript/dashboard/routes/dashboard/settings/personal/Index.vue
new file mode 100644
index 000000000..2ba74a90b
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/settings/personal/Index.vue
@@ -0,0 +1,161 @@
+<template>
+  <div class="flex items-center w-full overflow-y-auto">
+    <div class="flex flex-col h-full p-5 pt-16 mx-auto my-0 font-inter">
+      <div class="flex flex-col gap-16 sm:max-w-[720px]">
+        <div class="flex flex-col gap-6">
+          <h2 class="mt-4 text-2xl font-medium text-ash-900">
+            {{ $t('PROFILE_SETTINGS.TITLE') }}
+          </h2>
+          <user-profile-picture
+            :src="avatarUrl"
+            :name="name"
+            size="72px"
+            @change="updateProfilePicture"
+            @delete="deleteProfilePicture"
+          />
+          <user-basic-details
+            :name="name"
+            :display-name="displayName"
+            :email="email"
+            :email-enabled="!globalConfig.disableUserProfileUpdate"
+            @update-user="updateProfile"
+          />
+        </div>
+
+        <form-section
+          :title="$t('PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE_SECTION.TITLE')"
+          :description="
+            $t('PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE_SECTION.NOTE')
+          "
+        >
+          <message-signature
+            :message-signature="messageSignature"
+            @update-signature="updateSignature"
+          />
+        </form-section>
+      </div>
+    </div>
+  </div>
+</template>
+<script>
+import globalConfigMixin from 'shared/mixins/globalConfigMixin';
+import uiSettingsMixin, {
+  isEditorHotKeyEnabled,
+} from 'dashboard/mixins/uiSettings';
+import alertMixin from 'shared/mixins/alertMixin';
+import { mapGetters } from 'vuex';
+import { clearCookiesOnLogout } from 'dashboard/store/utils/api.js';
+
+import UserProfilePicture from './UserProfilePicture.vue';
+import UserBasicDetails from './UserBasicDetails.vue';
+import MessageSignature from './MessageSignature.vue';
+import FormSection from 'dashboard/components/FormSection.vue';
+
+export default {
+  components: {
+    MessageSignature,
+    FormSection,
+    UserProfilePicture,
+    UserBasicDetails,
+  },
+  mixins: [alertMixin, globalConfigMixin, uiSettingsMixin],
+  data() {
+    return {
+      avatarFile: '',
+      avatarUrl: '',
+      name: '',
+      displayName: '',
+      email: '',
+      messageSignature: '',
+    };
+  },
+  computed: {
+    ...mapGetters({
+      currentUser: 'getCurrentUser',
+      currentUserId: 'getCurrentUserID',
+      globalConfig: 'globalConfig/get',
+    }),
+  },
+  mounted() {
+    if (this.currentUserId) {
+      this.initializeUser();
+    }
+  },
+  methods: {
+    initializeUser() {
+      this.name = this.currentUser.name;
+      this.email = this.currentUser.email;
+      this.avatarUrl = this.currentUser.avatar_url;
+      this.displayName = this.currentUser.display_name;
+      this.messageSignature = this.currentUser.message_signature;
+    },
+    isEditorHotKeyEnabled,
+    async dispatchUpdate(payload, successMessage, errorMessage) {
+      let alertMessage = '';
+      try {
+        await this.$store.dispatch('updateProfile', payload);
+        alertMessage = successMessage;
+
+        return true; // return the value so that the status can be known
+      } catch (error) {
+        alertMessage = error?.response?.data?.error
+          ? error.response.data.error
+          : errorMessage;
+
+        return false; // return the value so that the status can be known
+      } finally {
+        this.showAlert(alertMessage);
+      }
+    },
+    async updateProfile(userAttributes) {
+      const { name, email, displayName } = userAttributes;
+      const hasEmailChanged = this.currentUser.email !== email;
+      this.name = name || this.name;
+      this.email = email || this.email;
+      this.displayName = displayName || this.displayName;
+
+      const updatePayload = {
+        name: this.name,
+        email: this.email,
+        displayName: this.displayName,
+        avatar: this.avatarFile,
+      };
+
+      const success = await this.dispatchUpdate(
+        updatePayload,
+        hasEmailChanged
+          ? this.$t('PROFILE_SETTINGS.AFTER_EMAIL_CHANGED')
+          : this.$t('PROFILE_SETTINGS.UPDATE_SUCCESS'),
+        this.$t('RESET_PASSWORD.API.ERROR_MESSAGE')
+      );
+
+      if (hasEmailChanged && success) clearCookiesOnLogout();
+    },
+    async updateSignature(signature) {
+      const payload = { message_signature: signature };
+      let successMessage = this.$t(
+        'PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE_SECTION.API_SUCCESS'
+      );
+      let errorMessage = this.$t(
+        'PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE_SECTION.API_ERROR'
+      );
+
+      await this.dispatchUpdate(payload, successMessage, errorMessage);
+    },
+    updateProfilePicture({ file, url }) {
+      this.avatarFile = file;
+      this.avatarUrl = url;
+    },
+    async deleteProfilePicture() {
+      try {
+        await this.$store.dispatch('deleteAvatar');
+        this.avatarUrl = '';
+        this.avatarFile = '';
+        this.showAlert(this.$t('PROFILE_SETTINGS.AVATAR_DELETE_SUCCESS'));
+      } catch (error) {
+        this.showAlert(this.$t('PROFILE_SETTINGS.AVATAR_DELETE_FAILED'));
+      }
+    },
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/personal/MessageSignature.vue b/app/javascript/dashboard/routes/dashboard/settings/personal/MessageSignature.vue
new file mode 100644
index 000000000..7639465be
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/settings/personal/MessageSignature.vue
@@ -0,0 +1,50 @@
+<template>
+  <form class="flex flex-col gap-6" @submit.prevent="updateSignature()">
+    <woot-message-editor
+      id="message-signature-input"
+      v-model="signature"
+      class="message-editor h-[10rem] !px-3"
+      :is-format-mode="true"
+      :placeholder="$t('PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE.PLACEHOLDER')"
+      :enabled-menu-options="customEditorMenuList"
+      :enable-suggestions="false"
+      :show-image-resize-toolbar="true"
+    />
+    <form-button
+      type="submit"
+      color-scheme="primary"
+      variant="solid"
+      size="large"
+    >
+      {{ $t('PROFILE_SETTINGS.FORM.MESSAGE_SIGNATURE_SECTION.BTN_TEXT') }}
+    </form-button>
+  </form>
+</template>
+<script setup>
+import { ref, watch } from 'vue';
+import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
+import { MESSAGE_SIGNATURE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
+import FormButton from 'v3/components/Form/Button.vue';
+
+const props = defineProps({
+  messageSignature: {
+    type: String,
+    default: '',
+  },
+});
+
+const customEditorMenuList = MESSAGE_SIGNATURE_EDITOR_MENU_OPTIONS;
+const signature = ref(props.messageSignature);
+const emit = defineEmits(['update-signature']);
+
+watch(
+  () => props.messageSignature,
+  newValue => {
+    signature.value = newValue;
+  }
+);
+
+const updateSignature = () => {
+  emit('update-signature', signature.value);
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/personal/UserBasicDetails.vue b/app/javascript/dashboard/routes/dashboard/settings/personal/UserBasicDetails.vue
new file mode 100644
index 000000000..1a0fb2eae
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/settings/personal/UserBasicDetails.vue
@@ -0,0 +1,135 @@
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="updateUser('profile')">
+    <woot-input
+      v-model="userName"
+      :styles="inputStyles"
+      :class="{ error: $v.userName.$error }"
+      :label="$t('PROFILE_SETTINGS.FORM.NAME.LABEL')"
+      :placeholder="$t('PROFILE_SETTINGS.FORM.NAME.PLACEHOLDER')"
+      :error="`${
+        $v.userName.$error ? $t('PROFILE_SETTINGS.FORM.NAME.ERROR') : ''
+      }`"
+      @input="$v.userName.$touch"
+    />
+    <woot-input
+      v-model="userDisplayName"
+      :styles="inputStyles"
+      :class="{ error: $v.userDisplayName.$error }"
+      :label="$t('PROFILE_SETTINGS.FORM.DISPLAY_NAME.LABEL')"
+      :placeholder="$t('PROFILE_SETTINGS.FORM.DISPLAY_NAME.PLACEHOLDER')"
+      :error="`${
+        $v.userDisplayName.$error
+          ? $t('PROFILE_SETTINGS.FORM.DISPLAY_NAME.ERROR')
+          : ''
+      }`"
+      @input="$v.userDisplayName.$touch"
+    />
+    <woot-input
+      v-if="emailEnabled"
+      v-model="userEmail"
+      :styles="inputStyles"
+      :class="{ error: $v.userEmail.$error }"
+      :label="$t('PROFILE_SETTINGS.FORM.EMAIL.LABEL')"
+      :placeholder="$t('PROFILE_SETTINGS.FORM.EMAIL.PLACEHOLDER')"
+      :error="`${
+        $v.userEmail.$error ? $t('PROFILE_SETTINGS.FORM.EMAIL.ERROR') : ''
+      }`"
+      @input="$v.userEmail.$touch"
+    />
+    <form-button
+      type="submit"
+      color-scheme="primary"
+      variant="solid"
+      size="large"
+    >
+      {{ $t('PROFILE_SETTINGS.BTN_TEXT') }}
+    </form-button>
+  </form>
+</template>
+<script>
+import FormButton from 'v3/components/Form/Button.vue';
+import { required, minLength, email } from 'vuelidate/lib/validators';
+import alertMixin from 'shared/mixins/alertMixin';
+export default {
+  components: {
+    FormButton,
+  },
+  mixins: [alertMixin],
+  props: {
+    name: {
+      type: String,
+      default: '',
+    },
+    email: {
+      type: String,
+      default: '',
+    },
+    displayName: {
+      type: String,
+      default: '',
+    },
+    emailEnabled: {
+      type: Boolean,
+      default: false,
+    },
+  },
+  data() {
+    return {
+      userName: this.name,
+      userDisplayName: this.displayName,
+      userEmail: this.email,
+      inputStyles: {
+        borderRadius: '12px',
+        padding: '6px 12px',
+        fontSize: '14px',
+        marginBottom: '2px',
+      },
+    };
+  },
+  validations: {
+    userName: {
+      required,
+      minLength: minLength(1),
+    },
+    userDisplayName: {},
+    userEmail: {
+      required,
+      email,
+    },
+  },
+  watch: {
+    name: {
+      handler(value) {
+        this.userName = value;
+      },
+      immediate: true,
+    },
+    displayName: {
+      handler(value) {
+        this.userDisplayName = value;
+      },
+      immediate: true,
+    },
+    email: {
+      handler(value) {
+        this.userEmail = value;
+      },
+      immediate: true,
+    },
+  },
+  methods: {
+    async updateUser() {
+      this.$v.$touch();
+      if (this.$v.$invalid) {
+        this.showAlert(this.$t('PROFILE_SETTINGS.FORM.ERROR'));
+        return;
+      }
+      this.$emit('update-user', {
+        name: this.userName,
+        displayName: this.userDisplayName,
+        email: this.userEmail,
+      });
+    },
+  },
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/personal/UserProfilePicture.vue b/app/javascript/dashboard/routes/dashboard/settings/personal/UserProfilePicture.vue
new file mode 100644
index 000000000..d4ab08bc1
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/settings/personal/UserProfilePicture.vue
@@ -0,0 +1,40 @@
+<template>
+  <div class="flex flex-col gap-2">
+    <span class="text-sm font-medium text-ash-900">
+      {{ $t('PROFILE_SETTINGS.FORM.PICTURE') }}
+    </span>
+    <profile-avatar
+      :src="src"
+      :name="userNameWithoutEmoji"
+      @change="updateProfilePicture"
+      @delete="deleteProfilePicture"
+    />
+  </div>
+</template>
+<script setup>
+import { computed } from 'vue';
+import ProfileAvatar from 'v3/components/Form/ProfileAvatar.vue';
+import { removeEmoji } from 'shared/helpers/emoji';
+const props = defineProps({
+  src: {
+    type: String,
+    default: '',
+  },
+  name: {
+    type: String,
+    default: '',
+  },
+});
+
+const emits = defineEmits(['change', 'delete']);
+
+const userNameWithoutEmoji = computed(() => removeEmoji(props.name));
+
+const updateProfilePicture = e => {
+  emits('change', e);
+};
+
+const deleteProfilePicture = () => {
+  emits('delete');
+};
+</script>
diff --git a/app/javascript/dashboard/routes/dashboard/settings/personal/personal.routes.js b/app/javascript/dashboard/routes/dashboard/settings/personal/personal.routes.js
new file mode 100644
index 000000000..66aaf0a11
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/settings/personal/personal.routes.js
@@ -0,0 +1,20 @@
+import { frontendURL } from 'dashboard/helper/URLHelper';
+
+const Index = () => import('./Index.vue');
+
+export default {
+  routes: [
+    {
+      path: frontendURL('accounts/:accountId/personal'),
+      name: 'personal_settings',
+      roles: ['administrator', 'agent'],
+      component: Index,
+      props: {
+        headerTitle: 'PROFILE_SETTINGS.TITLE',
+        icon: 'edit',
+        showNewButton: false,
+        showSidemenuIcon: false,
+      },
+    },
+  ],
+};
diff --git a/app/javascript/dashboard/routes/dashboard/settings/settings.routes.js b/app/javascript/dashboard/routes/dashboard/settings/settings.routes.js
index 98b81f47c..7bfdb2488 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/settings.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/settings.routes.js
@@ -18,6 +18,7 @@ import reports from './reports/reports.routes';
 import store from '../../../store';
 import sla from './sla/sla.routes';
 import teams from './teams/teams.routes';
+import personal from './personal/personal.routes';
 
 export default {
   routes: [
@@ -50,5 +51,6 @@ export default {
     ...reports.routes,
     ...sla.routes,
     ...teams.routes,
+    ...personal.routes,
   ],
 };
diff --git a/app/javascript/shared/components/FluentIcon/dashboard-icons.json b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
index ac0ebbc7f..799bb2055 100644
--- a/app/javascript/shared/components/FluentIcon/dashboard-icons.json
+++ b/app/javascript/shared/components/FluentIcon/dashboard-icons.json
@@ -273,5 +273,6 @@
   "chevrons-left-outline": ["m11 17-5-5 5-5", "m18 17-5-5 5-5"],
   "chevron-left-single-outline": "m15 18-6-6 6-6",
   "chevrons-right-outline": ["m6 17 5-5-5-5", "m13 17 5-5-5-5"],
-  "chevron-right-single-outline": "m9 18 6-6-6-6"
+  "chevron-right-single-outline": "m9 18 6-6-6-6",
+  "avatar-upload-outline": "M19.754 11a.75.75 0 0 1 .743.648l.007.102v7a3.25 3.25 0 0 1-3.065 3.246l-.185.005h-11a3.25 3.25 0 0 1-3.244-3.066l-.006-.184V11.75a.75.75 0 0 1 1.494-.102l.006.102v7a1.75 1.75 0 0 0 1.607 1.745l.143.006h11A1.75 1.75 0 0 0 19 18.894l.005-.143V11.75a.75.75 0 0 1 .75-.75ZM6.22 7.216l4.996-4.996a.75.75 0 0 1 .976-.073l.084.072l5.005 4.997a.75.75 0 0 1-.976 1.134l-.084-.073l-3.723-3.716l.001 11.694a.75.75 0 0 1-.648.743l-.102.007a.75.75 0 0 1-.743-.648L11 16.255V4.558L7.28 8.277a.75.75 0 0 1-.976.073l-.084-.073a.75.75 0 0 1-.073-.977l.073-.084l4.996-4.996L6.22 7.216Z"
 }