feat: Voice Channel (#11602)

Enables agents to initiate outbound calls and receive incoming calls
directly from the Chatwoot dashboard, with Twilio as the initial
provider.

Fixes:  #11481 

> This is an integration branch to ensure features works well and might
be often broken on down merges, we will be extracting the
functionalities via smaller PRs into develop

- [x] https://github.com/chatwoot/chatwoot/pull/11775
- [x] https://github.com/chatwoot/chatwoot/pull/12218
- [x] https://github.com/chatwoot/chatwoot/pull/12243
- [x] https://github.com/chatwoot/chatwoot/pull/12268
- [x] https://github.com/chatwoot/chatwoot/pull/12361
- [x]  https://github.com/chatwoot/chatwoot/pull/12782
- [x] #13064
- [ ] Ability for agents to join the inbound calls ( included in this PR
)

---------

Co-authored-by: Claude <noreply@anthropic.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>

pnpm-lock.yaml

@@ -67,6 +67,9 @@ importers:
       '@tanstack/vue-table':
         specifier: ^8.20.5
         version: 8.20.5(vue@3.5.12(typescript@5.6.2))
+      '@twilio/voice-sdk':
+        specifier: ^2.12.4
+        version: 2.17.0
       '@vitejs/plugin-vue':
         specifier: ^5.1.4
         version: 5.1.4(vite@5.4.21(@types/node@22.7.0)(sass@1.79.3)(terser@5.33.0))(vue@3.5.12(typescript@5.6.2))
@@ -1283,9 +1286,19 @@ packages:
     resolution: {integrity: sha512-XCuKFP5PS55gnMVu3dty8KPatLqUoy/ZYzDzAGCQ8JNFCkLXzmI7vNHCR+XpbZaMWQK/vQubr7PkYq8g470J/A==}
     engines: {node: '>= 10'}
 
+  '@twilio/voice-errors@1.7.0':
+    resolution: {integrity: sha512-9TvniWpzU0iy6SYFAcDP+HG+/mNz2yAHSs7+m0DZk86lE+LoTB6J/ZONTPuxXrXWi4tso/DulSHuA0w7nIQtGg==}
+
+  '@twilio/voice-sdk@2.17.0':
+    resolution: {integrity: sha512-dAqAfQ59xexKdVi6U1TJAKlf6aDySAinjMvXrNdAFJDzSWJ5SNh49ITxdaKR2vaUdxTc7ncFgGVeI72W2dWHjg==}
+    engines: {node: '>= 12'}
+
   '@types/estree@1.0.8':
     resolution: {integrity: sha512-dWHzHa2WqEXI/O1E9OjrocMTKJl2mSrEolh1Iomrv6U+JuNwaHXsXx9bLu5gG7BUWFIN0skIQJQ/L1rIex4X6w==}
 
+  '@types/events@3.0.3':
+    resolution: {integrity: sha512-trOc4AAUThEz9hapPtSd7wf5tiQKvTtu5b371UxXdTuqzIh0ArcRspRP0i0Viu+LXstIQ1z96t1nsPxT9ol01g==}
+
   '@types/flexsearch@0.7.6':
     resolution: {integrity: sha512-H5IXcRn96/gaDmo+rDl2aJuIJsob8dgOXDqf8K0t8rWZd1AFNaaspmRsElESiU+EWE33qfbFPgI0OC/B1g9FCA==}
 
@@ -2399,6 +2412,10 @@ packages:
   eventemitter3@5.0.1:
     resolution: {integrity: sha512-GWkBvjiSZK87ELrYOSESUYeVIc9mvLLf/nXalMOS5dYrgZq9o5OVkbZAVM06CVxYsCwH9BDZFPlQTlPA1j4ahA==}
 
+  events@3.3.0:
+    resolution: {integrity: sha512-mQw+2fkQbALzQ7V0MY0IqdnXNOeTtP4r0lN9z7AAawCXgqea7bDii20AYrIBrFd/Hx0M2Ocz6S111CaFkUcb0Q==}
+    engines: {node: '>=0.8.x'}
+
   expect-type@1.1.0:
     resolution: {integrity: sha512-bFi65yM+xZgk+u/KRIpekdSYkTB5W1pEf0Lt8Q8Msh7b+eQ7LXVtIB1Bkm4fvclDEL1b2CZkMhv2mOeF8tMdkA==}
     engines: {node: '>=12.0.0'}
@@ -3119,6 +3136,10 @@ packages:
     resolution: {integrity: sha512-9ie8ItPR6tjY5uYJh8K/Zrv/RMZ5VOlOWvtZdEHYSTFKZfIBPQa9tOAEeAWhd+AnIneLJ22w5fjOYtoutpWq5w==}
     engines: {node: '>=18'}
 
+  loglevel@1.9.2:
+    resolution: {integrity: sha512-HgMmCqIJSAKqo68l0rS2AanEWfkxaZ5wNiEFb5ggm08lDs9Xl2KxBlX3PTcaD2chBM1gXAYf491/M2Rv8Jwayg==}
+    engines: {node: '>= 0.6.0'}
+
   loupe@3.1.3:
     resolution: {integrity: sha512-kkIp7XSkP78ZxJEsSxW3712C6teJVoeHHwgo9zJ380de7IYyJ2ISlxojcH2pC5OFLewESmnRi/+XCDIEEVyoug==}
 
@@ -5750,8 +5771,20 @@ snapshots:
 
   '@tootallnate/once@2.0.0': {}
 
+  '@twilio/voice-errors@1.7.0': {}
+
+  '@twilio/voice-sdk@2.17.0':
+    dependencies:
+      '@twilio/voice-errors': 1.7.0
+      '@types/events': 3.0.3
+      events: 3.3.0
+      loglevel: 1.9.2
+      tslib: 2.8.1
+
   '@types/estree@1.0.8': {}
 
+  '@types/events@3.0.3': {}
+
   '@types/flexsearch@0.7.6': {}
 
   '@types/fs-extra@9.0.13':
@@ -7137,6 +7170,8 @@ snapshots:
 
   eventemitter3@5.0.1: {}
 
+  events@3.3.0: {}
+
   expect-type@1.1.0: {}
 
   extend-shallow@2.0.1:
@@ -7966,6 +8001,8 @@ snapshots:
       strip-ansi: 7.1.0
       wrap-ansi: 9.0.0
 
+  loglevel@1.9.2: {}
+
   loupe@3.1.3: {}
 
   lower-case@2.0.2: