feat: Voice Channel (#11602)
Enables agents to initiate outbound calls and receive incoming calls directly from the Chatwoot dashboard, with Twilio as the initial provider. Fixes: #11481 > This is an integration branch to ensure features works well and might be often broken on down merges, we will be extracting the functionalities via smaller PRs into develop - [x] https://github.com/chatwoot/chatwoot/pull/11775 - [x] https://github.com/chatwoot/chatwoot/pull/12218 - [x] https://github.com/chatwoot/chatwoot/pull/12243 - [x] https://github.com/chatwoot/chatwoot/pull/12268 - [x] https://github.com/chatwoot/chatwoot/pull/12361 - [x] https://github.com/chatwoot/chatwoot/pull/12782 - [x] #13064 - [ ] Ability for agents to join the inbound calls ( included in this PR ) --------- Co-authored-by: Claude <noreply@anthropic.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>
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@@ -275,6 +275,16 @@
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"SIDEBAR": {
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"CONTACT": "Contact",
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"COPILOT": "Copilot"
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},
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"VOICE_WIDGET": {
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"INCOMING_CALL": "Incoming call",
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"OUTGOING_CALL": "Outgoing call",
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"CALL_IN_PROGRESS": "Call in progress",
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"NOT_ANSWERED_YET": "Not answered yet",
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"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
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"REJECT_CALL": "Reject",
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"JOIN_CALL": "Join call",
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"END_CALL": "End call"
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}
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},
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"EMAIL_TRANSCRIPT": {
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