feat: Add temporary account setting to disable Captain auto-resolve (#13680)
Add a temporary `captain_disable_auto_resolve` boolean setting on accounts to prevent Captain from resolving conversations. Guards both the scheduled resolution job and the assistant's resolve tool. --------- Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
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@@ -2,6 +2,8 @@ class Captain::InboxPendingConversationsResolutionJob < ApplicationJob
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queue_as :low
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def perform(inbox)
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return if inbox.account.captain_disable_auto_resolve
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Current.executed_by = inbox.captain_assistant
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resolvable_conversations = inbox.conversations.pending.where('last_activity_at < ? ', Time.now.utc - 1.hour).limit(Limits::BULK_ACTIONS_LIMIT)
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@@ -12,6 +12,7 @@ module Enterprise::Account::ConversationsResolutionSchedulerJob
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inbox = captain_inbox.inbox
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next if inbox.email?
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next if inbox.account.captain_disable_auto_resolve
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Captain::InboxPendingConversationsResolutionJob.perform_later(
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inbox
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@@ -6,6 +6,7 @@ class Captain::Tools::ResolveConversationTool < Captain::Tools::BasePublicTool
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conversation = find_conversation(tool_context.state)
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return 'Conversation not found' unless conversation
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return "Conversation ##{conversation.display_id} is already resolved" if conversation.resolved?
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return 'Auto-resolve is disabled for this account' if conversation.account.captain_disable_auto_resolve
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log_tool_usage('resolve_conversation', { conversation_id: conversation.id, reason: reason })
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