feat: Add support for Whatsapp template messages in the UI (#4711)

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

app/models/channel/whatsapp.rb

@@ -61,9 +61,13 @@ class Channel::Whatsapp < ApplicationRecord
     true
   end
 
-  def message_templates
-    sync_templates
-    super
+  def sync_templates
+    # to prevent too many api calls
+    last_updated = message_templates_last_updated || 1.day.ago
+    return if Time.current < (last_updated + 12.hours)
+
+    response = HTTParty.get("#{api_base_path}/configs/templates", headers: api_headers)
+    update(message_templates: response['waba_templates'], message_templates_last_updated: Time.now.utc) if response.success?
   end
 
   private
@@ -79,7 +83,7 @@ class Channel::Whatsapp < ApplicationRecord
       }.to_json
     )
 
-    response.success? ? response['messages'].first['id'] : nil
+    process_response(response)
   end
 
   def send_attachment_message(phone_number, message)
@@ -99,7 +103,7 @@ class Channel::Whatsapp < ApplicationRecord
       }.to_json
     )
 
-    response.success? ? response['messages'].first['id'] : nil
+    process_response(response)
   end
 
   def send_template_message(phone_number, template_info)
@@ -113,7 +117,16 @@ class Channel::Whatsapp < ApplicationRecord
       }.to_json
     )
 
-    response.success? ? response['messages'].first['id'] : nil
+    process_response(response)
+  end
+
+  def process_response(response)
+    if response.success?
+      response['messages'].first['id']
+    else
+      Rails.logger.error response.body
+      nil
+    end
   end
 
   def template_body_parameters(template_info)
@@ -131,15 +144,6 @@ class Channel::Whatsapp < ApplicationRecord
     }
   end
 
-  def sync_templates
-    # to prevent too many api calls
-    last_updated = message_templates_last_updated || 1.day.ago
-    return if Time.current < (last_updated + 12.hours)
-
-    response = HTTParty.get("#{api_base_path}/configs/templates", headers: api_headers)
-    update(message_templates: response['waba_templates'], message_templates_last_updated: Time.now.utc) if response.success?
-  end
-
   # Extract later into provider Service
   def validate_provider_config
     response = HTTParty.post(

app/models/inbox.rb

@@ -92,6 +92,10 @@ class Inbox < ApplicationRecord
     channel_type == 'Channel::TwitterProfile'
   end
 
+  def whatsapp?
+    channel_type == 'Channel::Whatsapp'
+  end
+
   def inbox_type
     channel.name
   end